Rated 3.9 out of 5 by 239
Rated 4.0 out of 5.0 by TamaraL Would stay again in a heartbeat
This hotel was very clean and appeared to be newly remodeled. However the only downfall was the pool and hot tub were down for maintenance our entire stay. Stephanie at the front desk deserves a raise! She's an amazing people person and greeted me with a smiling face as I entered and handled financial issues I had due to an unplanned extended stay. Unfortuneatly the restaurant is severely lacking in my opinion. They were short staffed I'm assuming from the help wanted sign, but my list of cons is quite long. Although I will say that the general operations manager Dan went above and beyond to make our stay more than just satisfactory. I will definitely stay there again, but will avoid the restaurant at all costs. Everyone on the main hotel staff was very friendly and helpful especially the shuttle drivers.
October 27, 2014
Rated 5.0 out of 5.0 by ssvchr33 Spacious and clean room
We enjoyed our stay and found the room clean and quiet--perfect for the night before my sister-in-law was to have surgery in the area. The staff at check-in and check-out were competent and very helpful. Our only surprise was that in our particular room, there were no towel rods in the bathroom, so it was difficult to let our towels dry out--a minor issue. We very much liked our stay and the nearness to U of M campus, where her surgery took place.
October 26, 2014
Rated 2.0 out of 5.0 by berkshire Very nice receptionist, horrible bed, extremely noisy, not soundproof.
Nice receptionist, nice clean room, terribly uncomfortable bed, extremely noisy - not soundproof at all, pool closed, coffee maker didn't work.
Stayed here to be close to the hospital because the hospital Inn was full, the location was convenient.
October 25, 2014