Rated 3.8 out of 5 by 136
Rated 1.0 out of 5.0 by Bigfoot44 Worn out hotel
I have stayed at this hotel enough to know that this stay is not out of the ordinary. The problems began when I tried to use the sink and found that the drain was almost completely plugged - I had to be careful how far I turned the faucet on or the sink would overflow. When I went to hang the hand towel up the towel rack fell off. When I went to bed I found the mattress VERY uncomfortable and felt worn out (but the pillows were good). The couch in the room was also worn out.
I reported the sink and towel rack problems to the desk in the morning expecting them to be resolved - they just kind of perched the towel rack on the bracket but it fell off again. The sink was still plugged. I also found that the ice bucket that I had used was still sitting full of melted ice and no new liner.
I reported the problems again in the morning and told the desk person that if they expected me to stay in that room I expected teh problems to be fixed before I returned for the day, The towel rack was fixed and the sink was better but still not normal.
After encountering these problems I began looking with a more critical eye. I found dirt build up around the edges of the tile in the bathroom, little tears & bubbles in the wallpaper.
I have had some kind of problem almost every time I have stayed there and I am not a picky guest. There are many hotels in the Fox Valley and I will be staying at one of them when I am there.
July 28, 2014
Rated 2.0 out of 5.0 by Jacke65 Over Priced
For the area, amenities, and lack of continental breakfast the rates are too high. When I booked the comments mentioned that a fridge was included; however, upon arrival I had to request a fridge. The service and hospitality was good. I am an IHG member and have stayed at numerous Holiday Inn and Holiday Inn Expresses and always received a free continental breakfast which was expected for the price here. In the morning I was surprised to find a buffet style breakfast with most of the same offerings as the other places I’ve stayed yet there was an additional payment. I will look elsewhere the next time in Appleton.
July 26, 2014
Rated 4.0 out of 5.0 by ALS springer Great stay
Excellent hotel for a budget price. Staff are great and hotel is very comfortable.
July 25, 2014
Rated 2.0 out of 5.0 by josoftbball Not the room we were offered
I had requested and received confirmation that we were getting a 2-double bed room, but when we arrived we received a king and sleeper sofa.
July 23, 2014
Rated 3.0 out of 5.0 by Bill293 Lack of Continental Breakfast
We were surprised when we visited the Holiday Inn Express in Appleton and found out the next morning that you only had a full service restaurant and not a continental breakfast like most other hotels. For example, the week before we stayed at the Holiday Inn Express in Petoskey Michigan and they had an excellent continental breakfast. Why not Appleton. When we visit Appleton again we will look elsewhere because the price we paid for our room was too high for what we received in turn.
July 21, 2014
Rated 4.0 out of 5.0 by mdjs Nice stay
The staff was friendly and helpful. Had trouble setting up the wifi and they did it for me.
July 18, 2014
Rated 2.0 out of 5.0 by Hurricane321 Great hotel...lousy guests.
Great hotel with comfortable rooms. Hotel staff very attentive and friendly. Unfortunately the guests were loud and unruly.
July 17, 2014
Rated 3.0 out of 5.0 by Mom of #55 Surprised to be disappointed
The hotel was average at best.
Having upgraded to a king bed I was amazed to not have a microwave and fridge in the room.
Couldn't connect to wifi the entire time.
July 16, 2014