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Rated 3.9 out of 5 by 172 reviewers.
Rated 3.0 out of 5.0 by Experienced better before. I have been at this hotel several times. It is certainly full service. However, I am a Priotiry Club Platinum and have come to expect being treated "special". This last stay was not very special. They have done better before. September 19, 2013
Rated 4.0 out of 5.0 by Good value I stayed here for 3 nights and the stay was enjoyable. One thing I like about this hotel is its proximity to restaurants. There is a Outback, 5 Guys, Buffalo Wild Wings all within walking distance. September 11, 2013
Rated 1.0 out of 5.0 by Terrible stay Certainly not what I have come to expect at a Holiday Inn. Drywall access panel fell off the wall in the middle of the night. TV was unplugged from the back and there was no coffee for the coffee maker. I was staying for three nights and checked out and went somewhere else. September 8, 2013
Rated 5.0 out of 5.0 by Wonderful Staff This was a last minute trip to Mayo clinic in Rochester MN. The Holiday Inn staff gave me a GREAT deal and was so helpful and friendly. They turned a long trip into a relaxing break. August 28, 2013
Rated 3.0 out of 5.0 by Room nice but dining experience horrible! Dining room appeared understaffed We apparently were seated at a dirty table because when the waitress went to pour coffee, she remarked that there was already coffee in my cup. All in all dining room experience and food were horrible! The hotel room was nice but pillows were lumpy and not comfortable Otherwise room was comfortable and clean August 27, 2013
Rated 5.0 out of 5.0 by Great stay Great connecting rooms which worked out perfectly for my husband and I (in King room) connecting to two queens for our 2 teenage children August 20, 2013
Rated 2.0 out of 5.0 by Bed, commode, and sink not for people over 6' tall The bed, commode and sink were installed very low in the room. Otherwise, everything else was fine. August 20, 2013
Rated 3.0 out of 5.0 by Average Stay Fair review, stay was ok, nothing bad to say but nothing to rave about either. August 20, 2013
Rated 5.0 out of 5.0 by Great staff, location and comfortable room! From check-in to check-out we had a great stay! We were visiting relatives in the area so we didn't take time to use the pool or restaurant, but the staff was friendly and helpful. Our room was large, clean and comfortable, it included a microwave and mini-refrigerator, an armchair and ottoman, desk with chair, etc. The elevators were a bit slow, but no big deal. There is easy access on and off of Hwy. 41 and Fox River Mall is just a few minutes away. August 17, 2013
Rated 1.0 out of 5.0 by Don't waste your money on the executive floor. I have stayed at this hotel several times but this was the first time I stayed on the executive floor. It is NOT worth your money. The shower was terrible falling apart and you couldn't put your head under the shower head. I am 5'6. They did have a hand held shower but it was so gross there was no way I would put that next to my head. Room was old and was not clean dirty towel left in bathroom. I probably will not ever stay at this Holiday Inn. August 12, 2013
Rated 2.0 out of 5.0 by No continental breakfast, very old building You'd think that they would offer continential breakfast for the prices they charge. Maybe muffins/juice. They have a breakfast facility but ask that you pay an additional fee, I think around $10.00. We and the kids were starving...ended up at McDonalds. Would not come again. Also, very old motel, looks like it was remodeled from something else. August 11, 2013
Rated 5.0 out of 5.0 by Very pleasant atmosphere and kind staff I always stay at Holiday Inn while in Appleton - great location just off the Highway 41, very close to airport and the buzzling downtown. Ever since I started coming in 1999, I have enjoyed great service, comfortable rooms and a relaxed atmosphere with all the services I require, including an indoor pool for my morning laps. Now that the breakfast has a good selection of fresh fruits, I can only wish for pancakes rather than the crispy waffles to my maple syrup in the mornings. Perhaps an option for Italian coffees would also add to the experience, but not a necessity. August 6, 2013
Rated 4.0 out of 5.0 by Great & friendly staff! My stay was very enjoyable. The location is unbeatable being located @ the highway but the highway noise was not noticeable. I will stay here again! July 29, 2013
Rated 5.0 out of 5.0 by Great place Stayed off and on for five weeks for work. Employees were awesome and helpful, excellent pizza in Marlins, clean and comfortable rooms. Would definitely stay here again. July 24, 2013
Rated 4.0 out of 5.0 by mr good experience overall, room was clean cable tv cut out all the time July 24, 2013
Rated 5.0 out of 5.0 by Staff Treasure staff, at this Hotel. They are all top shelf. Its like staying at home. July 19, 2013
Rated 4.0 out of 5.0 by The service and relations.. The service was very good and lady at the counter very friendly. She took the time to visit and still do her work quickly. July 14, 2013
Rated 4.0 out of 5.0 by Nice Stay except for A/C in room stopped working Overall the stay on Friday and Saturday during the day was quite nice. Sat. night the A/C in our room stopped working, and that made it a long hot miserable night. July 9, 2013
Rated 5.0 out of 5.0 by Great Stay have been here several times and always a good stay. Everything you need within walking distance. July 5, 2013
Rated 2.0 out of 5.0 Old hotel that needs new fixing Stayed with a group of 10 rooms in late June. Everyone in the group agreed with me and everyone was unhappy with the hotel. From what I understand, is that the air conditioning system is very outdated and was not working in the majority of the rooms on both Friday and Saturday nights. It was fortunately only 80 degrees outside or the rooms would have been unbearable, but the rooms were close to 80 degrees and it was unacceptable. The staff brought fans up to a few rooms that complained, but not much you can do if the hotel is old and needs work. I would never stay here again. The food in the morning was barely edible. Stayed on the executive floor, and not sure what amenities that provides. The only positive is that the staff was very nice. July 5, 2013
Rated 4.0 out of 5.0 by IHG points used I used some points to stay there for free and still received IHG amenities. I felt like I was treated as well as a paying guest. July 4, 2013
Rated 3.0 out of 5.0 by The staff make this hotel The staff at this property is superb, they are the reason I continue to stay at this property. June 9, 2013
Rated 5.0 out of 5.0 by Nice Facility and Very Friendly Efficient Staff The hotel is very updated. Room was newly decorated , a good size with a comfortable king bed and pullout sofa. Very quiet despite being a Saturday night and some soccer teams staying. All of the staff we encountered were extremely friendly and efficient from the front desk to the bartender. We were acknowledged as Priority members and provided a voucher toward food or drink. A nice touch! Only recommendation would be to have a small refrigerator in the room. Would definitely stay here again! Close to Fox mall and restaurants...there are many hotels in the area but we find this is one of the nicest. June 7, 2013
Rated 5.0 out of 5.0 by Great experience I've stayed at this hotel a number of times now over the last few years. The staff has always been excellent, extemely helpful and accomodating. The property has always been clean and well maitained inside and out. I especially like their courtyard with tables and BBQ's for guest use. The included breakfast is good and the wait staff excellent. Highly recommended. June 3, 2013
Rated 5.0 out of 5.0 by Always accommodating and professional Staff is always wonderful and helpful.....rooms are clean and comfortable. Anything extra we wanted in the room like tables microwave...etc. was never a problem. Thanks so much for always making our stay a fun one. May 12, 2013
Rated 5.0 out of 5.0 by Excellence! This is a fairly large property. Especially given that it's in a small town. Plus, there was a girl's hockey tournament or something like that. So quite crowded at that time (Feb / Mar). Easily one of my best stays at any IHG property! I had stayed at the HI in the neighboring town (Neenah) the week before. I'm glad I decided to check this one out! I had to drive down to Chicago for the weekend - I really did not want to! Just wanted to stay in! I'm pretty sure I got the best room in the house. Room 835 or something like that. Top floor, executive level, corner room. I looked up the property map, and the room was clearly among the biggest they had. I checked in Friday night. Had to check out for the long weekend for a trip to Chicago and check back in Monday. They still had me back at the same room! The room was huge! It was basically a suite. Biggest bathroom in all my IHG stays. The property was sort of old, but the room just killed it! Nice view from the top too. Beautiful sunrise over the snow in the mornings getting out of bed. I think they had an executive lounge on the floor. Didn't get a chance to check it out. Excellent service too. The lady at the front desk that gave me the same room when I checked back in even remembered and inquired about my visit to Chicago. Laundry was prompt and neatly done. Room delivery folks were really nice. Food was pretty good. For the price, it was fantastic value as well! Even for a small town location. May 9, 2013
Rated 4.0 out of 5.0 by Good ! Good service,Good and clean room,Fast internet access,Good location,Good food in the restaurant April 23, 2013
Rated 5.0 out of 5.0 by The staff that really cares! I have always been treated like family. They are always ready and willing to assist you with your needs and making you feel like you are at home. The knowledge that they have and share shows during your stay, which makes it enjoyable and the times passes so fast it is unreal. April 15, 2013
Rated 5.0 out of 5.0 by GREAT CUSTOMER SERVICE I stay at Holiday inn Appleton often, at least monthly. They always recognize me and welcome me. When i called a week ago, early one morning, they said they were full and didn't have any rooms for the night. i told them i was on my way and would check later. luckily by the end of the day there was a cancellation and i got my room. i stay at many holiday inn properties and i can always count on this one to lift my spirits, i can't say that about others. always feels like going home when i go to applleton H/I ! April 1, 2013
Rated 1.0 out of 5.0 by Not Expected I was put into a renovated room and nothing worked. Phone cord was broken. TV all snowy. Toilet plugged, and flushed poorly. Heavy smell of paint. No microwave or refer, had to ask. Over all I was not impressed with this property. I locked myself out on my room and the rather large gentleman at the front desk was having a conversation with a friend and I had to wait at least 5 minutes to talk to him, and then he was rude, like I was bothering him or something. The rest of the staff was very pleasant and responsive and did their best to make my stay good. They gave me some point vouchers for all the trouble the room caused, one of them did not work when I tried to key it in. Overall this was the worst Holiday Inn stay I have had in years. March 26, 2013
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