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Rated 4.0 out of 5 by 109 reviewers.
Rated 1.0 out of 5.0 by Improvements Needed with Service Many Issues with my experience and stay. A lot of noise. Many issues with room cleaning and after hour maintenance. I had a plumming issue with toliet overflowing and was told that the issue would be resolved in the morning. Very disappointed. July 29, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel Hotel was beautiful. Staff was great but front desk staff needs more help. Took 30 mins in line to check in. The breakfast was terrible compared to other Holiday Inn Hotels. Overall I rate this hotel and stay excellent. July 24, 2014
Rated 5.0 out of 5.0 by Convinent and relaxing atmosphere I had a peaceful, comfortable sleep time. The place was very convinient for the purpose of my visit. Overall had a good stay. Airport shuttle topped all, driver was courteous, respectful and knew his way from the airpot to the hotel July 23, 2014
Rated 5.0 out of 5.0 by JW International Convention Stayed at this hotel with my family during the International Convention at AT July 21, 2014
Rated 5.0 out of 5.0 by Just as comfortable as home This hotel was the most clean, comfortable, and relaxing hotel that I've been to in a very long time. July 10, 2014
Rated 3.0 out of 5.0 by Great Staff Great Staff and felt safe and secure. Hotel was good, but needs to work on air condition and food. Beverages were great and as said earlier, the staff is excellent! July 6, 2014
Rated 5.0 out of 5.0 by Great experience! Great stay! Will definitely be back! Room was clean and very comfortable. Staff was friendly and helpful. Great price! Restaurant/bar was great place to relax. July 3, 2014
Rated 5.0 out of 5.0 by Great Service Only thing is I have a 20.00 charge on my card and not sure what it is for since I prepaid for my room in advance. July 3, 2014
Rated 3.0 out of 5.0 by Not impressed We frequently stay at Holiday Inns but weren't impressed with our recent stay in Arlington, TX. The location was perfect for our convention but the hotel leaves a lot to be desired. The décor and carpeting seems dated; there was never more than one person at the front desk and they struggled to handle things on their own. Granted, the hotel was full with our convention and Ranger games but they just don't seem to have enough staff to handle the large crowds that AT July 3, 2014
Rated 3.0 out of 5.0 by Find a better place for dinner Rooms were clean and comfortable as is customary with Holiday Inn. DO NOT eat in the restaurant unless you have lots of time to wait. One night the cook (yes, apparently just one!) left on an emergency. Food for 3 was not served together - it came at 2 different times. The waiter was the highlight of the night. He was very good - and apologetic. Night #2 wasn't any better, just longer. This time we had 7 for dinner so at least we had plenty of time to get better acquainted! The staff didn't seem to want us there. A word of caution - proceed at your own risk... July 2, 2014
Rated 2.0 out of 5.0 by Rangers win, Holiday Inn strikes out Air not good enough for Texas, restaurant terrible, no coffee in hall July 1, 2014
Rated 5.0 out of 5.0 by Great Service and Room Great service, hotel staff was real nice and friendly. Room was updated, clean, nice, and quiet. June 30, 2014
Rated 5.0 out of 5.0 by Very Nice and wonderful staff All of the staff were wonderful. The most pleasant people I had ever had the pleasure of meeting. Keep up the good work. Nice people make the difference. June 30, 2014
Rated 4.0 out of 5.0 by Great place to stay This is one of my favorite places to stay. This property looks like an express but is actually a full-service property. Superb stay. June 30, 2014
Rated 5.0 out of 5.0 by comfortable stay i would recommand this hotel. the staff was kind and helpful, particularly Alex , our shuttle driver. .close to activities. if we come back to this area we will stay here again June 28, 2014
Rated 2.0 out of 5.0 by Holiday Inn Arlington Television not working upon arrival and not resolved til the next night. Ice machin on second floor not working forcing you to go to the fourth floor or fron desk. June 27, 2014
Rated 5.0 out of 5.0 by Great place to stay We stayed here for 3 nights. The Hotel offers a free trolley the Rangers games which was our reason for staying here. The staff is friendly and professional, rooms are clean, and bar is well stocked. The location is convenient to the interstate and made our daily sightseeing trips easy. June 26, 2014
Rated 5.0 out of 5.0 by Best Hotel stay we've had in several years The service at Arlington Ne-Rangers Ballpark was great every employee we met was great and friendly, thanks for a wonderful week. We'll definitely be back soon. Thanks June 24, 2014
Rated 5.0 out of 5.0 by Great Location! Awesome Stay! Right in the heart of parks! Convenient to Pappa's restaurant chain and others. June 18, 2014
Rated 1.0 out of 5.0 by Wet floor and an open door... We attempted to check in an hour before check-in time. We were told "the floor is still wet". We asked if could at least change clothes in our room before going out. The carpet in our room in front of the a/c, almost all the way to the bed was sopping wet along with a wet towel wadded up on the wet area. There was a box fan blowing on the wet carpet and the cover for the a/c was off and leaning against the wall. We changed clothes and went to the concert. Upon return to the hotel around 11pm, our door was left propped open by maintenance while they were checking on the carpet. Our bags and a purse were in the room. We talked to the manager and told her what happened. We reserved the "romance package" but did not receive our champagne and strawberries. We asked the manager about them and she asked me what time did I request them. I was never asked what time I would like them to be delivered to the room. The front desk knew we were going to the concert and would return around 11pm. I can understand "wet carpet" but this was sopping wet and the feeble attempt at drying it out with a box fan?? What a joke... I will never stay at this Holiday Inn again! I travel over 100 days a year. Our 300 employees travel 200 days a year and this is a bad mark against ALL Holiday Inns... June 17, 2014
Rated 4.0 out of 5.0 by confortable and good service I attended the George Strait concert. arrived at hotel around 7pm. the person at the frond desk, who seemed to be in a very bad mood, told me my rooms had been cancelled due to a credit card problem. she said she had tried calling me. she eventually acknowledged that she had made a mistake and called someone else so I ended up with a different room than what I had booked. I had booked suites and ended up with standard rooms for the same price. I was tired after a long drive and feel that she should have done more for her mistake. same thing happen to person before me, she argued and fought, and received a better rate. I just wanted my rooms and didn't argue to I paid full price. but other than that the hotel is great. I already have reservations for the future and intend in using that hotel many more times. June 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn = Comfort!!!! Great stay. Great location to AT&T stadium. Staff was extremely helpful, nice, answered any questions I had and met our needs. We stayed for the George Strait concert. The bar and food was still open after the concert and we grabbed a night cap and some appetizers. Will stay again for feature games and concerts. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable and great staff The property was great. We loved James in the bar...great fella! The price was INFLATED probably because of the events in the area. Other people I spoke with while staying there paid MUCH less for their stay. Other than the price, the property was very nice. June 11, 2014
Rated 5.0 out of 5.0 by Weekend Get Away Our weekend get away was AMAZING!! We couldn't have asked for or gotten better service anywhere. We would love to extend a HUGE thank you to the front desk, house keeping- (AIlesha & Ashley# as they took great care of all of our room needs. Also a Huge shout out to a driver there named #Norman) as he made it possible for us to get to every place we needed to be on time or with time to spare!! I would highly recommend staying at Holiday Inn - Arlington-NE Rangers Ballpark and I can assure you any time we are in the area it will be the ONLY place we will stay!!! Thank you all again for being a company of complete EXCELLENCE!! June 11, 2014
Rated 4.0 out of 5.0 by great location Friendly staff and great location to A T and T stadium. within walking distance. Teresa at front desk was very accommodating and helpful. Air conditioner was very noisy and didn't provide a quiet peaceful sleep! June 11, 2014
Rated 5.0 out of 5.0 by Great remodel They have done a wonderful job on the remodel and the rooms are great. Only negative was excessive price because of George Strait concert. Also not given correct information about the shuttle. June 11, 2014
Rated 4.0 out of 5.0 by Experienced Review I've been staying at the Holiday Inn NE Rangers Ballpark every month for the last 30 months. The staff is helpful, the service is consistent and good, the location is perfect, and the new renovations make the hotel even better than it was. Best value around Arlington area and a nice hotel. June 10, 2014
Rated 5.0 out of 5.0 by Just what you are looking for in a Hotel You are first greeted by the lovely landscaping of the outside entry way. Next to greet you is the inviting comfort of the couches and chairs in the lobby. And finally the smiling ladies behind the check-in counter. WELCOME is how you feel. No outside noises to keep you awake, room temperature is comfortable, drapes close out as much outside light as you want. The boys June 10, 2014
Rated 5.0 out of 5.0 by Comfortable,clean and good service Great place to stay, have all the attractions close by, lots of restaurants and stores near by. June 5, 2014
Rated 5.0 out of 5.0 by "Wonderful Stay" Overall it was EXCELLENT service. Clean, modern facility and room. Courteous staff; definitely their to help make your stay the best. June 5, 2014
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