Rated 4.1 out of 5 by 334
Rated 4.0 out of 5.0 by ajn51 Reagan Airport Holiday Inn
The facility is older so the rooms were smaller than usual and the wallpaper seams were shrinking a bit, but the mattress was comfortable. The temperature was a bit hard to adjust. It got too hot if I put it on 69 degrees "heat" mode, and too cold if I put it on "cool". When I just turned it off, it was fine at ambient temp.
The Pub was good and the food both adequate in portion size and tasty.
December 16, 2014
Rated 5.0 out of 5.0 by WorldHopper Late Nite
Coming in from a late night flight (DCA), I was ready to sleep. I checked-in late (after 10pm) and was given a late check-out, with no issues. A bit noisy outside, due to construction but I didn't hear it once inside. Inside of the hotel was nice and the room was updated and very comfortable. I slept very well. The only issue was concerning the shuttle. I waited at the airport for over 25 minutes for the shuttle. I might of not noticed the wait if it wasn't for all the other hotel-shuttles doing laps compared to this shuttle. Actual stay was very pleasant and the staff were great! I'd stay there again, no problems.
December 15, 2014
Rated 2.0 out of 5.0 by Me701 Construction noise is problematic
There was jackhammering and other construction going on in the front and back. It involve the entire front entrance. Because of the wind made it very messy. The construction crew did stop as you went by but started up as soon as you had passed and with the wind it just really made a very dusty and loud. The food and drink at the pub was very good and the service excellent.
December 14, 2014
Rated 4.0 out of 5.0 by Mimi851 Great Location and customer service
I stayed at this property for 2 nights and it was a very good experience overall. My flight arrived at 07:00 and the check-in staff immediately secured an available room for me, even though I am way ahead of hotel's check-in time. Check-out was super fast and hotel shuttle dropped me off at DCA in less than 10 min. Highly recommended for business/leisure travel to DC area.
December 13, 2014
Rated 4.0 out of 5.0 interent
Internet is too slow at busy time.
It shouold be up graded.
December 6, 2014
Rated 5.0 out of 5.0 by Mike858 Great Staff Service
Overall experience was great. Will stay again. The location was great for visiting the DC area.
December 4, 2014
Rated 5.0 out of 5.0 Holida Inn Crystal City
Staff was excellent. Overall the Hotel was clean and the shuttle was very convenient to utilize for local travel. Bar on site was a little pricey, but still very nice with equally as friendly of a staff.
December 2, 2014
Rated 5.0 out of 5.0 by Kathy H. Hotel staff went over and above anything I ever expected.
On my recent business trip to D.C., I became extremely ill with a terrible flu and I was not able to fly home on the day that I was scheduled to. All of my co-workers left town and I was there at the hotel all by myself, a long way from home, and very sick. All of the hotel staff did whatever they could to make sure that I had everything that I needed to get better and get back home to my family. I'll never forget what they all did for me. Their kindness and support was much more than I ever expected. To everyone at the Holiday Inn in Crystal City - thank you so much for everything you did for me.
December 1, 2014