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Rated 4.1 out of 5 by 270 reviewers.
Rated 4.0 out of 5.0 by Rm & Comfort The AC was right next to the bed and blowing directly on you. This made for a long night. The noise level of the AC was terrible. The pillows were to soft and not very comfortable, I've stayed at this location before and did not have these problems. May be because this was a single and smaller. I will stay again but felt these items needed to be brought to you attention. Thanks September 4, 2014
Rated 5.0 out of 5.0 by great bed and staff very friendly staff great food very nice room good parking very clean very easy check in and out September 2, 2014
Rated 5.0 out of 5.0 by Clean, Comfy, and good Shuttle Service I chose this property because of the free breakfast (depending upon your Room Choice) and free Shuttle Service. Their van will pick you up and drop you off at the airport and the closest Metro stops. I like to not have to rent a car when visiting DC. -You must keep a copy of your receipt from your travel agency or online travel site because the Holiday Inn System did not display I had a free breakfast, but fortunately, I had the Travel Agency paperwork that stated I chose a room with the free breakfast option. The hotel front staff were very friendly and provided me with the coupons for the free breakfast. Also, parking of my co-workers car was also free. -It would have been nice to have a microwave but we did have a Refrigerator, Iron, Ironing Board, and Coffee Maker. Oh, the paper coffee cups leaked every morning. Beside that, pretty nice place. -A McDonalds is directly beside the Hotel and is open 24/7. -The wi-fi internet requires a password that you must enter constantly (multiple times a day). Let me ask why? How many people steal internet from the 10th floor? Are their flying internet hackers in DC? Ridiculous. For a more pleasant experience, they should remove the constant requirement to input the wi-fi password. Everyone has free wi-fi now days, there is no reason to have it so closely guarded. September 2, 2014
Rated 4.0 out of 5.0 by Good value for DC hotel Goog value IHG property in DC. A 20 min walk to the Metro. No microwaves in the rooms but restaurants close by. September 1, 2014
Rated 5.0 out of 5.0 by great hotel Excellent service and great value. Great location. August 31, 2014
Rated 5.0 out of 5.0 by Great location, outstanding service Good-sized room, well appointed, clean, quite, convenient parking, and nice breakfast buffet in pub. Hotel was very well maintained. The shuttle service to the local area was fantastic! Access to Crown Plaza pool was much appreciated. Check in and check out was quick and efficient. The real high point was the staff. Each and every one of them! We were always greeted with a smile and a kind word whenever we encountered them, in the halls, elevators, at the front desk, pub, shuttle, etc. Front desk and pub staff were also extremely helpful suggesting things to do, places to go, and offering driving directions. Yvonne was a particular standout. This is a nice, well maintained, well run facility. We had a wonderful stay. Please convey our sincere appreciation to the employees! August 30, 2014
Rated 1.0 out of 5.0 by Poor quality. Poor management. Extremely poor and dirty hotel. Nothing worked. Will definitely NOT be coming back! August 27, 2014
Rated 5.0 out of 5.0 by Friendly staff, nice room, good location Shuttle to/from Reagan airport and metro is very convenient. Not fancy but nice. August 25, 2014
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