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Rated 4.1 out of 5 by 279 reviewers.
Rated 3.0 out of 5.0 by Okay Hotel Don't stay on top floor during hot months. The air conditioner can't keep up with the humidity. Also if you need the airport shuttle, call the hotel to request it, if you are at the old terminal. We waited for almost an hour because they did not circulate every 30 minutes as stated in the description of the hotel. I called, and they were like oh you're at the old terminal, I'll let me guy know. September 18, 2014
Rated 4.0 out of 5.0 by Pretty good, but have some defects. Location is not very good comparing with Crown Plaza. No recognition for Gold member. AC is noisy, have a little bit noise in my room at night. Staff are nice. September 16, 2014
Rated 5.0 out of 5.0 by No dinning area Had to go to MD for breakfast. Tis was the only problem we had so we always planned on eating before we got back to Holiday Inn. September 16, 2014
Rated 5.0 out of 5.0 by Wonderfully surprised! I enjoyed an exceptional stay at the Holiday Inn. Customer Service was incredible ~ Matt with the shuttle service was wonderful; and the "french guy"-as he laughingly referred to himself-at the front desk was great in getting me transportation to the Dulles airport. Great sleep; wonderful stay. September 15, 2014
Rated 5.0 out of 5.0 by Great Service The Holiday Inn National Airport/Crystal City was a superb place to stay! September 15, 2014
Rated 4.0 out of 5.0 by Close to airport and metro Great place to stay, clean and close to metro by shuttle. Staff very friendly. will be back September 13, 2014
Rated 2.0 out of 5.0 by About what I expected No surprises. A little disappointed by the service and noise level, but was able to jump on the shuttle and make it to my plane easy enough. September 11, 2014
Rated 4.0 out of 5.0 by Great Location Had a great experience - only drawback was no pool September 6, 2014
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