Rated 4.1 out of 5 by 445
Rated 4.0 out of 5.0 by MrJaye Comfortable bed with outstanding shuttle service.
Good overall stay. Staff was super supportive. Bathroom could use refurbishing.
June 28, 2015
Rated 1.0 out of 5.0 by extreme unhappy customer Never stay here again
The first experience with this hotel will be the last. the staff is rude and obnoxious. The shuttle drivers never on a schedule. parking is atrocious. the garage is unacceptable. we went to the onsite restaurant to find no tables available. those that had no patrons were filthy. the staff on the floor did not acknowledge your existence. supposedly this hotel has been recently renovated. if this is so, should ask for money back.
June 26, 2015
Rated 5.0 out of 5.0 by Donduck56 Convenience
The location to everything, airport, downtown, old town Alexander is why i like to stay there.
the restaurant has a good selection and the food is prepared well.
June 22, 2015
Rated 5.0 out of 5.0 by Carlman1 Great!!
My stay was fantastic overall. My first stay in D.C. and the hotel met and exceeded all of my needs.
June 22, 2015
Rated 5.0 out of 5.0 by kawaii4ever Room with a Beautiful View and wonderful staff....
Our room has beautiful forest- like view. This city has lots of trees and clean environment. The hotel is so quiet and tranquil from the lobby to your room. The check in was quick with a big smile friendly staff. They offer shuttle to and from DCA Airport as well as to and from Crystal Metro Station. It feels like we have our own private chauffeur waiting in the lobby and ready to go. I would like to thank a Holiday Inn driver (forgot his name. he's a pretty big, tall kind fellow) whom I asked if he can drop me off at CVS pharmacy from the Metro Station as I do not know where it is and I needed to pick up my medicine immediately. He agreed without hesitation. I thought that was so kind of him to go beyond what he's required to do. Thank you Holiday Inn for wonderful staff and for our comfortable stay.
4 stars for the room as I wish there was a microwave to warm up food.
June 20, 2015
Rated 4.0 out of 5.0 by Karman Breakfast not included with Government rate
Holiday Inn in Crystal City is very nice compare to other HI I have stayed. Clean room and comfortable bed. Everything you needed to have a good night sleep. Free shuttle to /from the airport and Metro station. Good restaurants within walking distance. Friendly staff at the front desk. It's been months since my last stay. It was so nice that Helena still remembers me. It's too bad the Holiday Inn in Crystal City decided not to include breakfast in government per diem rate. I guess they don't care a few establishments in the same area do offer free breakfast and weekday night social events. I'll stay again if and only if no room available at the "other" places nearby.
June 15, 2015
Rated 4.0 out of 5.0 by Wildcat360 Great Place to Stay in Arlington
This hotel was a great and affordable choice. There is a parking garage which is free as well as free internet. I was pleasantly surprised that these things were free considering many other hotels in the area charge a daily fee. Very friendly staff and a great place to stay for business travel!
June 15, 2015
Rated 3.0 out of 5.0 by AggieChicken Average Room - Just average
For the price of this room I was expecting a little more. Instead all I got was all around average. Well, except for the drab wallpaper with water damage that just made the whole room look dreary and dark. Thankfully, I didn't spent a lot of time in my hotel room, but the bed was a fantastic sleep.
I can't say I don't recommend this place. If you're like me and you just needed a place to sleep it'll do.
June 12, 2015