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Rated 4.1 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by Pretty good, but have some defects. Location is not very good comparing with Crown Plaza. No recognition for Gold member. AC is noisy, have a little bit noise in my room at night. Staff are nice. September 16, 2014
Rated 5.0 out of 5.0 by No dinning area Had to go to MD for breakfast. Tis was the only problem we had so we always planned on eating before we got back to Holiday Inn. September 16, 2014
Rated 5.0 out of 5.0 by Wonderfully surprised! I enjoyed an exceptional stay at the Holiday Inn. Customer Service was incredible ~ Matt with the shuttle service was wonderful; and the "french guy"-as he laughingly referred to himself-at the front desk was great in getting me transportation to the Dulles airport. Great sleep; wonderful stay. September 15, 2014
Rated 5.0 out of 5.0 by Great Service The Holiday Inn National Airport/Crystal City was a superb place to stay! September 15, 2014
Rated 4.0 out of 5.0 by Close to airport and metro Great place to stay, clean and close to metro by shuttle. Staff very friendly. will be back September 13, 2014
Rated 2.0 out of 5.0 by About what I expected No surprises. A little disappointed by the service and noise level, but was able to jump on the shuttle and make it to my plane easy enough. September 11, 2014
Rated 4.0 out of 5.0 by Great Location Had a great experience - only drawback was no pool September 6, 2014
Rated 3.0 out of 5.0 by My Stay I like staying at this Holiday Inn because it is convenient for everything that is close by. The mall, down town. For the past two years I have stayed at this location for that reason. I also think because I request for a king size bed that I am always on the same side of the hotel. It would be nice to have some rooms on the other side so you can have a different view out of your window. Also trying to check in for you flights it would be nice to have more than two computers. I am not trying to get anything for free. But I do feel that if you want people to continue to come back after having the problems that I had that you would want to make it right for the customer. I have worked for State Farm over 34 years. And word of mouth is powerful. Thank you for your time. September 6, 2014
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