Rated 3.0 out of 5.0 by mendi123 A Strange Experience
The staff was very nice but overall this was not a great stay. The room appeared clean but while watching TV I accidently dropped my cell phone beside the bed and the nightstand. I reached (without looking) to get it and found an adult toy. This was quite a shock.....after washing my hands about 100 times we put the item in a plastic bag and took it to the front desk. The clerk was very apologetic and gave us a free breakfast, but it was a memorable and disgusting experience.
June 15, 2013
Rated 4.0 out of 5.0 by Fernanda3 Comfort and good location
The hotel has a fantastic employee, SADE.
She was tireless on helping us to solve all problems and difficulties during our stay in Arlington.
We are very grateful to her.
June 9, 2013
Rated 4.0 out of 5.0 by bearily H I Ballston
Front desk was exceptional. Room and comfort rating is based on our airco unit. Could not cool or dehumidify the room. Would have changed rooms if we had discovered the problem sooner.
June 8, 2013
Rated 5.0 out of 5.0 by RFTWRider Wonderful experience
We stay here every year over Memorial Day weekend. The staff does an excellent job of taking care of our group and making us feel welcome.
June 6, 2013
Rated 2.0 out of 5.0 by fuzzy65 2013 RFTW review
hotel staff and food was fine, but the check-in process needs improvement. I stayed in several holiday inn's during my trip from CA to DC and ALL the others had pre-printed room forms and keys which made the check-in process faster (I just presented credit card and drivers license for verification). your hotel printed the form and made keys one at a time making the check-in process take forever. it didn't help when the hotel computers went down during the process causing more delays.
thanks for asking, raymond
June 2, 2013
Rated 5.0 out of 5.0 by Ferretfarm Best Place in DC Metro to Stay
The staff are friendly & helpful, the location is excellent, the amenities are great & the price is right. Ballston is an excellent location from which to enjoy DC - a safe, walkable area with close access to the Metro, great restaurants at all price levels & a great mall. The hotel's exercise, laundry & pool facilities, well-amenitized rooms & great staff make it the only place to stay in DC. Only note: the restaurant is typical hotel food - there's no reason to eat it when there are so many great restaurants within walking distance.
June 1, 2013
Rated 4.0 out of 5.0 by bigmamu Good Hotel, good location
I stayed here when visiting the National Science Foundation. It is very convenient and more reasonably priced than the other hotels nearby. The hotel is very clean and the staff is very attentive. Only downside when I was there was massive groups of kids on class trips. They were nice kids...just made going up and down in the elevator slow and the lobby very crowded.
May 28, 2013
Rated 4.0 out of 5.0 by DC4eyes Nice Arlington Hotel
The hotel staff was excellent! I spent several days there, and I was always greeted by someone at the front desk. Also, the shuttle drivers were great! Thanks Sade, Kori, Janet, Jay, and Mohammad for making my Arlington stay a comfortable one!
Side note, the breakfast buffet didn't always have fresh food. For instance, the sausages were old, dry and crusty. However, the wait staff was notified of it, and brought to my table some freshly cooked sausage. Thats great customer service!
May 27, 2013