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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Great place when on business in Ballston Arlington Area I always appreciate the friendly and efficient staff at the Ballston Holiday Inn when in Arlington for business. The Inn also has one of the best value for money breakfasts in the DC area. Thanks again for a nice stay 17-20 Feb 2014 February 23, 2014
Rated 4.0 out of 5.0 by TV Selection This hotel was comfortable, the staff was excellent, and the proximity to my meeting was great. The problem I had was the TV station selection was just fair. That substitute for The Weather Channel is terrible and totally irrelevant to local forecasts. The Food Channel was listed but not available. Thank heavens they did have ESPN2. I had a club sandwich from room service. It was on the dry side. February 16, 2014
Rated 1.0 out of 5.0 by noisy and the sink leaked called the front desk only once but noise subsided for about half an hour. then it was back to slamming doors and loud voices. the faucet leaked all over the counter top and got my things wet, didn't report that because was preoccupied with the noise. the do not disturb sign was shoved under our door in the morning making me wonder if our room number was given out. when i reiterated the complaint in the morning and that i got no sleep all that was said was oh, i'm sorry. there was no offer of complementary breakfast or parking...would have been nice. i also mistakenly booked the hotel through a third party and felt as if it wasn't good enough to be acknowledged as a priority club member. won't stay here again. February 15, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn in Arlington, VA I have stayed at the Key Bridge Holiday Inn on many, many business trips and this location far outperforms that property. February 14, 2014
Rated 3.0 out of 5.0 by Limited TV selection, in-room food options ordinary I cannot fathom why the Holiday Inn at Ballston would have such a limited TV channel selection. No TMC, Food channel, Bravo, and many others. Most other hotel chains have more robust lineups for their partrons viewing. Since my last stay it seems the in-room menu is slightly better, but again, quality of the food in only adequate - nothing special. February 3, 2014
Rated 5.0 out of 5.0 by Excellent Experience We have stated at this location for many years and we always come back because we are made to feel so very welcome. The staff is friendly, competent and very helpful. It is always a pleasure to return and be greeted so warmly. We are specially grateful to John at the front desk for making our stay memorable.. Jeanne and John Farmer December 30, 2013
Rated 2.0 out of 5.0 by Disappointed I've stayed at this hotel several times, and my previous experiences have all been generally good. However my most recent stay (early December 2013) was quite disappointing: (1) The thermostat in the room was broken, and having to manually turn the blower on and off meant that the room was generally either too warm or too cold. This didn't make for a good night's sleep. (2) Astonishingly, the phone in the room didn't work. I discovered this when I tried to call the front desk to place a wake-up call. (3) I then walked down to the front desk to make an in-person request for a wake-up call. The person at the desk took my request but there was no wake-up call the next morning. If I hadn't had a backup I would have missed my shuttle to the airport. Based on my previous visits to this hotel, this seems to be an aberration; I sincerely hope it is. December 7, 2013
Rated 5.0 out of 5.0 by Friendly and dependable stay in Arlington The Holiday Inn is near our office in Arlington and the Ballston Metro. The staff are efficient and friendly, the shuttle to the metro or nearby destinations is dependable and the breakfast is the best value for money in the DC area. Thanks and have a nice holiday. November 25, 2013
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