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Rated 4.3 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Excellent staff All of the staff were friendly and helpful. Shuttle was convenient and efficient. Desk clerks were always smiling and very helpful/ September 18, 2014
Rated 5.0 out of 5.0 by Great Stay No complaints, had everything I was looking for, easy to get to, friendly staff, close to everything in Ballston. September 18, 2014
Rated 5.0 out of 5.0 by good experience the stay was enjoyable. staff was nice and there if any questions needed to be answered. room was nice and clean. September 17, 2014
Rated 4.0 out of 5.0 by Holiday Inn Miss the personal pot of coffee. Breakfast was not the usual nice buffet. Switch to canned options from the café is not as nice as the full breakfast used to be. September 15, 2014
Rated 3.0 out of 5.0 by A/C messed up The first room I was given was 77 degrees when I checked in, I turned the ac down and left for 2 hours. When I returned still 77, called front desk and asked for a different room which they gave me. The second room was 74, ac worked but if you didn't move around ever 15 min it won't come on. The repair guy said it was off when I entered and so I figured it would get better, nope in the middle of the night 74, I never was able to get it below 73. Ac is on a sensor and all they want is to save money. The gate to leave leave was also broke for 2 days. The good at the bar is great and so is the bartender. Also the manager never called me back after I called and left a message. Ended up moving to a different hotel in the area. September 14, 2014
Rated 5.0 out of 5.0 by Security Security seems to be a top priority at the hotel. I like the fact that an individual cannot advance in ascending fashion without using your hotel key to put the elevator in motion. Any danger on the main lobby floor will not allow anyone to endanger the customers in their rooms. Danger cannot advance without a key. September 8, 2014
Rated 5.0 out of 5.0 by Cleanliness and comfortable This hotel was a perfect location and walking distance to almost anything you needed. The staff was so personable and so quick to assist. The rooms were delightfully clean and the towels soft and white. September 8, 2014
Rated 5.0 out of 5.0 by Very good experience Very good location. Friendly staff. Good, clean room. The only negative is that I was apparantly charged a $21.00 "deposit", which I wasn't aware of. At checkout the man said he needed to credit it back on my card. So far I haven't revived the credit. September 7, 2014
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