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Rated 4.3 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and excellent service I enjoyed my stay at this hotel. Staff were very helpful, the room was very comfortable and the shuttle service was very efficient. August 18, 2014
Rated 4.0 out of 5.0 by Great room, Location, poor restaurant Everything about my stay was great except for the restaurant and guest laundry. The restaurant was overpriced for breakfast. The restaurant staff could not answer or complete a basic request. The guest laundry was shoved into a closet, with almost no room to access the front load washer and dryer (stacked). Additionally, there was no place to fold your clothes, or remove someone else's whose clothes were done. August 18, 2014
Rated 4.0 out of 5.0 by Great hotel for Business travel I always stay here when traveling to the Arlington area for business. I find it very consistent from stay to stay August 18, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff from the front desk to the bellman were all friendly, courteous and eager to accurately answer all of my questions. The maids greeted me each morning with bright, smiling faces to start my day off to a good beginning. August 17, 2014
Rated 5.0 out of 5.0 The Holiday Inn a classy clean comfortable place to stay My daughters and I stayed at the Holiday Inn after 9 hours on the road it was great arriving at the hotel. Its predictable and reliable... From the professional staff to the comfortable beds and the great food. My choice always is the Holiday Inn... August 17, 2014
Rated 5.0 out of 5.0 by Clean and comfortable beds and room. The stay at this Hotel was a very comfortable one- the price is great, noise level is down and accesible to transportaion. August 14, 2014
Rated 5.0 out of 5.0 by Excellent We were pleasantly surprised. Although this was a Holiday Inn, it felt like a more expensive hotel. Everything was upgraded. And the bed was terrific! I was a little disappointed that the self parking fee was $14 per night. Thought that was a little high for the area. Otherwise the stay was great and the people very friendly and accommodating. August 13, 2014
Rated 3.0 out of 5.0 by Air conditioning was too loud The A/C works quite well, but it has a tendency to be too loud, specially during the night. We didn't notice this issue until we came back to our room the first night. It was too late, we were very tired so we didn't complain to the front desk at that moment. By the second night, we didn't notice the loud sound too much, either because we got used to it from the previous night or because we were again very tired, but the noise was still there. August 13, 2014
Rated 5.0 out of 5.0 by Great Service Best way to see the service in action is to have a problem with the room. I had a lighting issue in the bathroom of the original room. I reported it to the staff as a matter that should get some attention. The staff not only tackled the problem, but they also upgraded my room, without prompting, for the inconvenience I incurred in having the lighting issue. August 12, 2014
Rated 5.0 out of 5.0 by Nice Great location, able to walk to many surronding business and food places, comformable quit and good swimming area and gym August 12, 2014
Rated 5.0 out of 5.0 by Business Trip -Excellent room with plenty of space -Fantastic breakfast -Very helpful staff -Convenient location with a multitude of dinning options within walking distance -Easy access to highway and metro -Great value August 11, 2014
Rated 5.0 out of 5.0 by Excellent bed and really charming and helpful service Well located for the Arlington business district which has a wide range of eating houses and bars. Very close to the Universities and the main shopping mall August 11, 2014
Rated 5.0 out of 5.0 by Very comfortable and convenient My stay was very effortless and comfortable. I arrived early and a room was available and they accommodated with out question and without charge. This was amazing for me as I was able to get lots of work done early. August 8, 2014
Rated 5.0 out of 5.0 by Staff was very considerate The staff was very helpful and friendly. Our stay was very nice. The room was a typical hotel room. I do not like that they charge for parking. August 7, 2014
Rated 2.0 out of 5.0 by Unfriendly staff/parking to expensive The room was clean and comfortable. The staff was not friendly at all. They were not welcoming at all. I don't think they cared whether we stayed at their hotel or not. When I checked in they said there was a $14 charge to park. Didn't tell me it was $14 a night. It wasn't like we had this nice parking deck or parking lot. It was just a small lot out back. They really need to make it clear what they are charging at check in. I called down the morning I got my bill under the door and the staff at the front desk was very very unconcerned. Her name was Kirsten. It was Sunday morning August 3rd. Nice place to stay but probably would not stay again!!!!! Really need to work on customer service!!!!! August 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay Stayed at this Hotel for 4 nights for vacation to go to Washington DC. It was close to the Metro. They have a free shuttle that takes you there but we walked. It was only a few short blocks away. Everyone was very nice and helpful. They were also very knowledgeable about the area and also knew what stop we had to go to on the Metro on what we were doing that day. The restaurant was good and kids eat free! There are a lot of restaurants in the area that you can walk to. There was a Buffalo Wild Wings right next door. The rooms were clean and the beds were comfortable. Ballston was a very safe place to stay. We had a great time in DC and loved were we stayed. August 6, 2014
Rated 4.0 out of 5.0 by Excellent service Greatly appreciate the front desk and staff assistance. August 5, 2014
Rated 5.0 out of 5.0 by Great Stay at the Holiday Inn in Arlington I like the Holiday Inn at Arlington primarily because of the friendly, professional, courteous, helpful and always cheerful personnel. For example, the concierge Mohamed always has a smile on his face, always says "hello", always says "it's good to see you again" and always is quick to offer assistance. Similarly, Roberto in the Lounge is always a gentleman, friendly, considerate. For example, late one afternoon I was in the lounge working and Roberto comes over and asks whether I would like a fresh cup of coffee, and just like that he delivers a great cup of java at no charge. How can you beat that? Rooms are clean, check-in and check-out in warp speed, breakfast buffet is terrific. Yes, there are fancier places nearby but for the money and attitude of welcome, I prefer the Holiday Inn at Arlington. August 4, 2014
Rated 5.0 out of 5.0 by always a pleasure Convenient location, good facilities, friendly and helpful staff. We have stayed here many times before and will continue to. July 29, 2014
Rated 4.0 out of 5.0 by Great except for the unruly guest Great value, quality breakfast! Short hours, though. Convenient location, very nice staff. Squeaky and bouncy bed. Not very high quality, no pillow top. I slept well after I rearranged the bedding to make it softer, though. Towels were nice--larger than normal hotel towels, almost as big as bath sheets. The young man across the hall from us banged on his door repeatedly at 3 a.m., then pulled the fire alarm resulting in an evacuation of the hotel. Otherwise, I slept pretty well. July 22, 2014
Rated 5.0 out of 5.0 by Staff and Service I would like to take this opportunity to point out an employee who went above and beyond for me. My battery had died in my car and Kirsten (unsure of her last name) helped me out tremendously. She helped me find a location to take my car so the battery could be replaced. Then Kirsten went so far as to move her car in the parking lot and assisted me by jumping the car. She even offered to sit and wait until I felt comfortable driving to the repair shop. My only regret is that I didn't get the opportunity to tell her immediate supervisor in person. July 22, 2014
Rated 4.0 out of 5.0 by Ballston Holiday Inn This is still my favorite hotel in the D.C. area. Convenient location, good restaurant on site, and I feel safe in this neighborhood. I would have given my "overall experience" an Excellent except my room did not have a desk nor easy computer (electrical) hookups. My room had a round table with two upholstered chairs instead of a desk. Perhaps I should have been more careful when I selected the room, but in this day and age one would think that a desk w/easily accessible electrical hookups would be available in every room. Obviously, I will be more careful next visit! July 21, 2014
Rated 5.0 out of 5.0 by Comfortable hotel in business district I enjoyed my time at the hotel. It was very clean and the staff provided great service. The price was higher than what I would've hoped for but I think because of the bookings in the area due to the conference and my late booking that drove the price up. I stayed at a different Holiday Inn for about $100 less and it had a nicer room at BWI. July 21, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Staff was friendly. Lounge was clean and inviting. Rooms/carpets could use a bit of an upgrade. Great coffeemaker. Needed more condiments though. Nice bar area. July 17, 2014
Rated 5.0 out of 5.0 by Busted AC - Problem solved quickly The first room had a busted AC, however, the staff quickly took care of the situation. July 11, 2014
Rated 4.0 out of 5.0 by Recent visit Great location, pleasant staff, ad very clean rooms. HOWEVER, the AC was poor and made it difficult to sleep at night. Too bad the rooms were not as cool as the hallways. Need to get that corrected. July 10, 2014
Rated 4.0 out of 5.0 by Government travel booking Overall a pleasant choice by a government travel booking agent. I was pleased with my stay. July 7, 2014
Rated 5.0 out of 5.0 by Excellent stay with great service Great experience. Was recommended to stay in the Arlington area while visiting DC. Very well kept hotel with excellent staff, especially Keith at the front desk. The room was very nice. The shuttle was very helpful to get us back and forth to the Metro. If we were to go back to DC would definitely stay at this hotel again. July 7, 2014
Rated 4.0 out of 5.0 by Well-located and comfortable Comfortable hotel, easy to get to by either Metro or car. We drove here, then left our car in the lot and used the Metro, or walked to some of the many near-by restaurants. Standard Holiday Inn, no surprises. Very convenient location for visiting DC sights. July 6, 2014
Rated 5.0 out of 5.0 by Great Nights Sleep This is our favorite hotel to stay in whenever we visit our son who lives in Arlington. The staff is always exceptionally friendly and we have never had any problems in all of the times we have stayed at this Holiday Inn. The beds are very comfortable and the rooms we have stayed in are always clean. The coffee machine in the room and the mini fridge are perfect. July 4, 2014
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