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Rated 4.2 out of 5 by 808 reviewers.
Rated 5.0 out of 5.0 by Great service and location Recent visit to washington DC for family vacation, we found this hotel very conveniently located and well connected. The staff are very friendly and offered to upgrade free of cost to suite, the view from room to the harbor is great. The room is very clean with all the amenities. Loved it and will visit again. October 25, 2014
Rated 4.0 out of 5.0 by One unfortunate minus Overall, our stay at Rosslyn was, as usual, pleasant and a good value. However, I was very angry when we came in on the first full day of our stay to find that our room keys did not work. I went to the desk and after waiting 10 minutes for others to be served the clerk re-programmed both keys. Back on the 13th floor the room keys still wouldn't work! Again after waiting for other guests to be served the clerk reprogrammed my keys and those of another guest on the same floor--fortunately, he came up with us to be sure they worked. This time, they did. The next night our keys AGAIN didn't work. The clerk again reprogrammed them, and one of them worked. Needless to say, we were very distressed having to chase after a working key three times. The staff were very apologetic and eventually got us into our room. The restaurant staff are very genial and efficient. However, the buffet could be varied a bit to provide more offerings-not everyone stays for just one night. The Holiday Inn Express breakfasts offer many more choices. October 24, 2014
Rated 5.0 out of 5.0 by Excellent Staff The staff is the most personable crew for any hotel I've stayed at. Same friendliness as 2010 when we last stayed there. I commend the management and staff for paying attention to all details and amenities. October 23, 2014
Rated 5.0 out of 5.0 by Great Stay Close to the metro and in a great area of DC! It was a quick 2 min walk to the metro and easy walking distance to food. Our hotel stay was pleasant and will love to stay at Rosslyn in the future. October 23, 2014
Rated 5.0 out of 5.0 by great Service The service was excellent and rooms very comfortable and clean. I did find the service in the restaurant a little slow. October 23, 2014
Rated 5.0 out of 5.0 by Great customer service I have to say although I only stayed at this hotel for 2 nights due to an event I had in the area, the customer service was excellent. The front desk staff was very helpful with directions, accommodations, very knowledgeable. The room was very clean I had no complaints. I will definitely be coming back to stay again. October 23, 2014
Rated 4.0 out of 5.0 by Greet place for business and leisure Fantastic location, ease of parking, and quality of room and facilities. October 22, 2014
Rated 5.0 out of 5.0 by Great deal with the group discounted rate. Spent two nights in conjunction with the ROA US FreedomWalk event. Enjoyable experience considering location, event accommodations, and discounted group room rate. Ample free parking on premises a plus. Very little wait time for elevators despite number of patrons in the hotel. Only negative was hair on the shower walls that was present at check-in and on the subsequent day - made me wonder as to the overall bathroom cleanliness. October 22, 2014
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