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Rated 4.2 out of 5 by 745 reviewers.
Rated 2.0 out of 5.0 by Disappointed I have been staying at this Holiday Inn for the past three years. This is the first time I have been disappointed with my stay. I did not receive my room request, our room was not clean and ready when we arrived. The cleaning staff was sitting by the elevator and never spoke when we walked by, one employee was texting and never lifted her head to speak or acknowledge that we were standing at the door of the room waiting to enter. On another occasion, our room was "cleaned" yet no clean towels were placed in the bathroom. On another occasion, the toilet was clogged and it took four calls to the front desk and we waited for 3 hours for a plunger to be delivered to the room! Potomac Perk Bistro is nice and the employees are wonderful, food was good, coffee and tea was great, but the location is poor and the hours should be better for customers. August 28, 2014
Rated 4.0 out of 5.0 by Enjoyed stay Hotel is dated, but clean. Good close location to the metro. Staff very helpful with anything we needed. August 27, 2014
Rated 5.0 out of 5.0 by Excelent service Staff very allert for guest nedds. They their best to accomodate exceptions. August 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn® Everything was clean and just great. Only down side is they don't have a hot tub or sauna... But that can be over looked for this hotel. August 26, 2014
Rated 4.0 out of 5.0 by Excellent on site free self car parking and great location The free car parking makes this hotel unique fora stay in DC. The car parking, location (which is a short walking distance over the bridge to Georgetown and in very close proximity to the Metro) coupled with the reasonable room rate are all positives. August 26, 2014
Rated 4.0 out of 5.0 by Great location Nice hotel, great location close to DC and the Metro. The view at breakfast is amazing! August 26, 2014
Rated 5.0 out of 5.0 by Good location and comfortable room I've stayed at this hotel several times and it's the perfect location for me. The Metro station is a short walk down the street and Georgetown is a 10 minute walk over the Key Bridge. The rooms are comfortable and the restaurant and bar work for me, with great views of the river and Georgetown. The staff are attentive and welcoming. My only gripe is that the wireless internet service is slow and connecting can be a challenge. Other than that, I will definitely stay here again. August 26, 2014
Rated 4.0 out of 5.0 Good location The location is good. We can find many restaurants and cafés at Georgetown and we enjoyed our morning walking to Georgetown Univ. We also could use Metro to visit various must-see places. However it was too complicated to buy the Metro ticket, although it is not the hotel responsibility. We bought tickets, as the people were kind enough to help us. August 24, 2014
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