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Rated 4.2 out of 5 by 654 reviewers.
Rated 1.0 out of 5.0 by NEVER AGAIN I was at this hotel (loose term) on business (hotel was host for a conference I was attending), not pleasure. I'm not a picky traveler. As long as things are clean and the service is good, I'm a happy girl. Check in was smooth, evening of 8/6, although I really didn't appreciate being booked in room 1313, on the 13th floor, DIRECTLY in front of the elevator, especially after the horrific flight I'd endured to get there. Upon initial inspection of the room, things seem clean and acceptable. Upon hopping in the shower though, I noticed that not only was this the smallest/most outdated restroom I've ever set foot in, but the handle on the inside of the shower door was in fact broken. There were stains underneath the caulk and in the tub. Clearly, this hotel needs some major TLC. If I was paying out of my own pocket, I would have moved hotels at that point. Morning of 8/7, I noticed that I didn't have a "Do Not Disturb Sign", but I did have a "Quet Please" sign, which I deemed basically the same thing. As I was traveling on business and didn't want to have to lug electronics with me every where I went, I put the sign on the door. To me that sign means, "NO HOUSEKEEPING". During break, around 10am, I ventered back to my room. Not only was the "Quiet Please" sign missing completely but Housekeeping had done full service on the room. I immiedately called down to reception, explained what had happened and advised them to please relay to Housekeeping that I need another sign and to put my room on the "Do Not Disturb" list until my 8/9 check out. They apologized and said they would relay the info. About 5pm, still no sign and at this point I noticed I had an ironing board, but no iron. Called front desk again, the guy actually asked me, "Are you sure you had the sign on the outside of the door this morning?" I laughed because I thought he was joking. When it was clear he wasn't, I reassured him that I was certain of the location of the sign. He advised Housekeeping would bring another sign and an iron. An hour 1/2 later, I had to call AGAIN. Finally, 30 min later, I hear a light tap on my door and as I'm going to open it, Housekeeping is opening my door with their room key! I meet her at the door, she has an iron. She didn't have a sign, didn't really speak English, didn't really understand what I needed (the sign). She finally did bring the sign about 30 min later. Morning of 8/8, I go to use iron, guess what? It doesn't heat. After this, I thought I'd make another call to the front desk, not to request anything else, but to just make sure they get with the Housekeeping Mgr to make sure my room is skipped for cleaning that morning & morning of 8/9...which did end up happening! As I said, I'm not a picky traveler, but when you're on business, away from home and everything that could possibly go wrong on your trilp does, a bit of service goes a LONG way. One upside, the quesadillas in the restaurant were pretty good, even by by Texan standards and the bartender was super friendly (odd for this part of the country evidently). Not too many "Please", "Thank you's", "Hello's" and "Good Morning's" around those parts. Also, area outside of the grandballroom where our conference was smelled like dirty diapers 24/7. Do yourself a favor, stay somewhere else. August 14, 2013
Rated 5.0 out of 5.0 by best value for price clean ,comfortable, great location to access highways and walk to places to eat. easy access to Metro August 14, 2013
Rated 4.0 out of 5.0 by Close to the Captiol Great overall stay for the 4th of July celebrations. Walking distance to the metro. Room service was very accommodating to dietary needs. Would stay here again. Only complaint: Pool does have lifeguard on duty - however while we where at the pool it seemed she was more concerned with making sure people signed in and what was on her phone then if the guest in the pool where safe. August 13, 2013
Rated 5.0 out of 5.0 by GReat Location, good comfort room Hotel is really well locate, nice lobby, with great employees, room was really clean big and comfortable. Restaurant locate at the 17th floor is convenient, breakfast buffet is really a good option, August 12, 2013
Rated 3.0 out of 5.0 by Adequate Accomodations with an Excellent albeit not clean restaurant The hotel has undergone a lobby refurbishment, however some rooms have ODD anomalies such as the hot/cold water backward which even if brought to the attention of the manager on duty will still be an issue if you are assigned the same room a month later. The food at the restaurant is VERY good, however the carpets are filthy and there is an odor when you are walking into it that makes one question if the bare mimimums are being addressed for one to feel they will not become ill August 12, 2013
Rated 3.0 out of 5.0 by noisy We have never had any problems with this hotel, after many years. But, the room (1314) was so close to the elevators, that we couldn't sleep. August 11, 2013
Rated 5.0 out of 5.0 by Highly recommended when visiting Washington, DC I was given a river view overlooking DC which I got. Very good accommodation. Close proximity to train (Rosslyn) was a big plus. I took it per receptionist's suggestion. It was awesome. Had a delicious dinner at the rooftop restaurant. Gym was great! All the staff was nice and friendly - reception, lifeguard, cafe, and servers. Parking was a bit challenging, but I managed to squeeze into one stall after a while. Minor suggestions: Gym door may need fixing, it requires a lot of force to open. Maybe power outlet/extension chords near bedside tables. August 11, 2013
Rated 5.0 out of 5.0 by great stay The proximity to the rosslyn metro was a great advantage. The free breakfast buffet for one was an added bonus. Room was very nice and the bed and pillows were comfortable. Will definitely stay here in the future. Will request higher floor during future stays just for the better view. August 11, 2013
Rated 5.0 out of 5.0 by 2nd Time here - excellent experience. This was my second time staying at this particular Holiday Inn. I was greeted by the front-desk staff with a "Welcome back!" They had a paper at the front desk with local restaurants - and they quickly provided directions to the exact restaurant that I needed to meet my daughter at. Service at the 17th floor hotel restaurant for breakfast was fantastic. We had breakfast there daily. Abdul, our server, recognized me from a previous visit several months ago. He took time to stop by and just chat a bit - making a very nice personal connection. It was an important factor in our overall experience. The location was great - on my previous trip, I frankly didn't realize how close to Georgetown we were. This time, we walked there. It's a nice easy walk over and we enjoyed some Georgetown Cupcakes while we were there. The location was very close to the Rosslyn Metro Station (I'm guessing 2 blocks, maybe 3). Being that close to the Metro Station made it very easy for all of us to get around town without the need to drive. We will be back, probably in about 6-9 months and will certainly book our room at this location again. About the only suggestion I would have is for the hotel to provide/install power strips of some kind to make it easier to charge laptops, phones, tablets (everything that many of us carry with us). Finding outlets was a bit tricky. Not a huge detractor by any stretch. August 10, 2013
Rated 4.0 out of 5.0 by perfect for family visiting Washington We travelled with 3 kids ages 2,6 and 9. Free rollaway was in great condition and comfortable enough for an adult. 2 double bed suite not overly large but well laid out and sufficient for us. Always appreciate sink separate from toilet/shower area. Roslyn metro much closer than we expected, really just around the corner. Restaurant offered extensive breakfast buffet and friendly service. Kids eat free and 1 adult free with priority club, other adult half price. Only minor complaint was 9:30am closure of buffet - but it motivated us to get our day rolling. Laundry facilities adequate (3 washers and 3 dryers). Looked like renovation had been recently completed in public areas and some of the floors. Our room had been renovated, with the exception of tub, which was a bit grimy, but not the worst I have seen. Excellent value especially given we stayed over a weekend, when the daily rate is much lower then during the week. August 10, 2013
Rated 4.0 out of 5.0 by Good and room to improve This hotel is in great location near Georgetown and the Metro. Staff are always pleasant. The view of Georgetown from the restaurant is inspiring. The hotel can do two simple things to improve in a big way:1) better lighting in the rooms, and 2) the hallway carpets are really showing their age. They need to be cleaned and shampooed more often. August 10, 2013
Rated 5.0 out of 5.0 by Great stay! From start to finish, my experience here is exactly what i was looking for. The staff, the room and the comfort. I was able to relax and enjoy my time. Thank you and can't wait to come again :) August 10, 2013
Rated 3.0 out of 5.0 by 3 star at best Parking and close to metro was best thing. Rooms need updating. No patio furniture. We heard carts rolling along floor in restaurant at 6am every day. August 9, 2013
Rated 5.0 out of 5.0 by Great pillows and great service. My sister and I stayed here, our family was staying here for a funeral at Arlington Cemtery , plus they had a luncheon after at this location. The staff was very friendly. The room we had was a suite, very nice. The only other thing that wasn't in the suite was a microwave. The scenery from the motel was breath taking. We had a river side room, which had a great view from our room. We also like the restaurant. the service was fast and the servers were very friendly. We also like that the metro was only block away. The price was very good for this area. August 9, 2013
Rated 5.0 out of 5.0 by Great Stay The hotel was very clean. It was just what I needed for my kids and mom while I was there for business. The staff was wonderful. Great hotel to bring your kids. Very Friendly. August 8, 2013
Rated 5.0 out of 5.0 by Great experience overall! The hotel was larger and more modern than we had expected. A rollaway bed was available as we had requested. The front desk staff was helpful in printing driving directions to several nearby sights. The wait staff in the restaurant was very friendly. The breakfast buffet was excellent, and the dinners were very good as well. An unexpected benefit of the location was being able to walk across Key Bridge to dine in Georgetown. August 8, 2013
Rated 5.0 out of 5.0 by Made me feel at home! To the staff at Ft. Myer Holiday Inn, that you for being excellent hosts. You made our stay comfortable and enjoyable. Roy and Sharon Davis August 8, 2013
Rated 5.0 out of 5.0 by Holiday Inn Rosslyn - overall rating: We enjoyed our 5 day stay at the Holiday Inn in Rosslyn, VA. The accommodations were very good, The hotel and restaurant staff went out of their way to be sure our stay there was a pleasant experience. The hotel's easy access to the District caused us to choose to stay there. We'll return to this hotel because of the service. Very good hotel...great location. August 8, 2013
Rated 5.0 out of 5.0 by Great Atmosphere Great stay and great staff. I will definitely stay there again. August 7, 2013
Rated 4.0 out of 5.0 by good space; comfortable bed; balcony Great space. Clean. Loved the balcony. Great staff. Needs better lighting and more plugs for laptop, phone etc. August 6, 2013
Rated 5.0 out of 5.0 by Great stay! Excellent location + friendly staff + free parking = staying here again next time Hotel was only a block from Rosslyn Metro Station for easy access to D.C. and directly across from Georgetown, just a short walk over the Key Bridge. August 5, 2013
Rated 3.0 out of 5.0 by Descent Hotel, Nothing Special I usually am very fond of Holiday Inn hotels. Most of the time the overall hotel, service, amenities, and rooms are extremely nice. This hotel was just ok. The rooms were kinda old and outdated and didn't feel like the typical Holiday Inn room. The service from the front desk and the restaurant was top-notch and they both accommodated my requests. August 5, 2013
Rated 4.0 out of 5.0 by Bad service at breakfast crew This hotel location , and receptionist was good, but I am so disappoint with breakfast crew, they rude and not show service like regular holiday inn standard. That's the reason why we are not take breakfast at second day. August 3, 2013
Rated 5.0 out of 5.0 by Excellent Location This is a great property if you are looking for easy entry to Metro. Nice comfortable bed and very friendly staff. If you want a very quite room do not ask for room overlooking Georgetown and waterfront. The view is fantastic but street noise may be a problem for light sleepers. Very good breakfast buffet. August 3, 2013
Rated 5.0 out of 5.0 by Wonderful service, great price for the area We stayed at this hotel for 4 nights. We were pleasantly surprised. The room was comfortable, anything we asked for, such as roll away bed, to refridgerator, to extra towels and coffee, were brought to our room immediately.. The service was great at the front desk, each person on any given day or time, was very helpful and knowledgeable. We made a good choice, and would recommend this hotel to others. The restaurant staff and food was very good, and the morning buffet was excellent, we all ate more than we needed, but we were on vacation. We were close to the Metro and found it very easy to get to, and again your staff was very helpful with explaining where we needed to go. Also we booked an evening tour of the city, our driver John, was wonderful and pointed out and dropped us at several sites we hadn't seen yet, beautiful city at night. Thanks again, you helped in making this a memorable trip with our grandchildren. August 3, 2013
Rated 5.0 out of 5.0 by Personnel Everyone was very professional from the front desk to the waiter staff. we found the accommodations clean and adequate for our stay We will definitely book the Holiday Inn again! August 2, 2013
Rated 5.0 out of 5.0 by Pleasant Room and Professional Staff This is the latest of my many stays at the Key Bridge/Rosslyn Holiday Inn and I have never been disappointed by the accommodations and professionalism of the staff members. It is always a pleasure to come back here. July 31, 2013
Rated 2.0 out of 5.0 by Downhill Slide This was my fifth, and hopefully last visit to the Holiday Inn Rosslyn, Key Bridge. This place has gone downhill. Not sure if they plan to refresh it anytime soon, but it desperately needs some TLC. The breakfast is awesome. Everything else is just old and dated. The location is good, as it is located right near the Rosslyn Metro Station, but not much else around except office buildings. If you're looking for a place for your family to sleep while you visit the DC sites, at a reasonable price, this fits the bill. If you're trying to get work done, keep looking. The lack of electrical outlets is a major concern to me. If you need to run a laptop while charging other devices, be sure to bring your own multiple outlet adapters. Oh, and if you ask for a refrigerator, they will tell you that Richard will bring you one. But Richard will never show up! July 29, 2013
Rated 3.0 out of 5.0 by Holiday Inn Rosslyn This hotel is in an ideal location for exploring Washington DC and Virginia, with good transport facilities (Metro and Bus) in the vicinity. However, our group was not greeted as Priority Club members and although we received complimentary newspapers there was no complimentary water, supplied at most other Holiday Inns. We took the breakfast inclusive option when we booked and the breakfast was well stocked, however, the staff were sullen and unfriendly and only approached us to request a tip, which seemed the most important part of their role! This put us off using the restaurant in the evening. The Government Tax had risen by 3% just prior to our arrival, however, we were not informed that our bill would be $30 USD higher than our original booking. Overall our stay was comfortable if a bit on the pricy side. July 29, 2013
Rated 4.0 out of 5.0 by Great location and value My family and I arrived after midnight because of a plane delay and our check in was fast and efficient but the attitude of the people at front desk was a little bit rude. My experience with Holiday Inn always has been outstanding. Beside of this, the hotel has very good service and is located very close to Rosslyn Station. The crew of the restaurant was very polite. We enjoyed our visit. July 29, 2013
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