Rated 4.2 out of 5 by 756
Rated 2.0 out of 5.0 by Frodorodo No os acerqueis a desayunar!
Camareros bordes, solo preocupados por decir cuanto hay que darles de propina y no por atender solicitudes; si cometes el "error" de no darles lo que piden, olvidaros, sereis muy mal tratados el resto de la estancia.
September 11, 2014
Rated 4.0 out of 5.0 by Marso Room condition
i have worked in hotels for 10 years and currently i am the executive housekeeper at a hotel in columbus so i definetely have an eye for details.
The hotel looked good when we came in, Edgar at the front desk was very professional and kind. The room definetly needs renovation, the bathroom was in very rough shape, the door was scratched, the corners around the floor were brown, shower rod was rusty and the bathroom ceiling needed painted. I didnt find any cleanliness issues but the condition was not the best.
I was at the hotel for 4 days 3 nights and the elevators were never polished, they were very dirty with finger prints every were during the entire stay.
Used the restaurant for breakfast and one of the servers maybe Adbul made a very unprofessional comment, we asked if they had gravy for the buiscuits and he said no and he said he had talked to his manager but he had not done anything about it, he said his manager was an idiot,, oooops you dont say that to a guest.
I didnt get a copy of the folio under the door and when i came down to ask for one the girl at the desk told me i had to contact the travel agency i booked thru to get a copy of it, well i made the reservations in the website. the day before cheking out my husband came down to the desk to ask a question and the same girl had no idea of what she was doing, i do not know her name since she wasnt wearing a name badge but she needs training because she seemed lost.
September 4, 2014
Rated 5.0 out of 5.0 by Maxipoo great staff, easy access to Georgetown
The Holiday Inn Rosslyn at Keybridge is nice, affordable, easily accessible to the highway as well as to Georgetown; a friendly staff at check-in and the wonderful gentlemen who take care of you at the popular breakfast buffet offered by the hotel. Very much appreciate the free parking and the fact that wi-fi (a little on the slow side) is available in the rooms, not just in the lobby (like many hotels).
September 4, 2014