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Rated 4.6 out of 5 by 355 reviewers.
Rated 3.0 out of 5.0 by Unhappy Unhappy our room smelled like a 60's gas station bathroom when you walked into the door. If I hadn't been so tired from the trip, I would have checked out and tried to find another hotel. I like animals but this is the 2nd time I've stayed at this hotel and had to deal with barking dogs I will try another hotel next time through. The hotel needs to dedicate a floor to those with animals. I did go to the front desk and the young lady said she would send maintenance, which never showed up. After our last two experiences I would not recommend. October 24, 2014
Rated 5.0 out of 5.0 by It's like home with comfort, cleanliness and especially great staff. I've been staying there several times a year for 20+ years and always look forward to being back. And, having travelled all over the world, it is a favorite. The dedicated, professionally perfect caring staff make the comfortable accommodations and joyfully relaxing. Thank you! October 23, 2014
Rated 2.0 out of 5.0 by Disappointing stay in Asheville When we first arrived, the hotel looked nicer than expected. We were impressed with the ease of check-in, but once we were in our room, it all went downhill. Very noisy fridge and A/C-Heating unit, bath tub stopper didn't work so my wife couldn't take a bath, most TV channels wouldn't come in due to poor signal, the housekeeping staff didn't replace shampoo bottles... get the vibe? When checkout came, someone had charged drinks to our room. The front desk looked into it and found the bar receipt - they charged it to the wrong room. But the worst part is that you only need a room number to charge drinks to your room! Not an ID, or a last name, or any proof - you can provide ANY room number! Unbelievable. Never again at THAT hotel! October 23, 2014
Rated 2.0 out of 5.0 by Loud room with a view This was the third night that I had stayed at a Holiday Inn Express this past weekend.Three different locations three different nights. The first two were great. The third night was at Asheville East, most expensive of all, the room with a view. I was on the 4th. floor, the street noise was loud until 2:00AM, A train track must of been close because the whistle was very loud when it passed 4 times during the night. Breakfast was good, that was the best part of the stay. Not a complainer but this one took the cake. Too costly for what you get! October 23, 2014
Rated 5.0 out of 5.0 by comfortable rest Love to stay at this Holiday Inn. Always comfortable and clean October 21, 2014
Rated 5.0 out of 5.0 by Great service and room. Food was exelent! The wife and I were riding a motorcycle on a 20th wedding anniversary up the Blue Ridge parkway. It started raining on us and we decided to stay the Night here at the Holiday Inn. We were greatly surprised to find The quality of service and staff far surpassed our expectations. I would recommend a stay here if you are ever in Asheville for a quick stop and refreshing. October 20, 2014
Rated 5.0 out of 5.0 by Great value This hotel is very convenient to the Blue Ridge Parkway and offers great value compared to luxury brand hotels in the area. Staff was professional and helpful. Very clean and spacious room. Breakfast was better than the one we paid $30 for the previous morning. This hotel caters to pets, so if you don't like checking out in the morning with yapping dogs, you might have a problem here. However, other than during the morning rush you are hardly aware of their presence. The hotel was very quiet at night, except for the overly loud noise of the AC fan. Our room had 20 plugs and other connections for devices and wifi was great. My only complaint was that my mountain view room upgrade was on the second floor but a tree blocked the view out the window. We like to visit the Biltmore and would return to this hotel without qualms. October 18, 2014
Rated 5.0 out of 5.0 by great ambiance dog walk area was wonderful, the hotel décor felt like you were at a lodge. October 17, 2014
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