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Rated 4.6 out of 5 by 346 reviewers.
Rated 5.0 out of 5.0 by Excellent value and service Excellent value and excellent staff. Breakfast was plentiful and delicious. Craft beer on tap in the evening a welcomed change. Pool was chilly, but that is expected in October in the mountains. Very pleased overall and would recommend this to others. October 16, 2014
Rated 5.0 out of 5.0 by Clean rooms, friendly staff Great hotel close to downtown and other attractions in Asheville. October 15, 2014
Rated 5.0 out of 5.0 by Biltmore Anniversary Trip We loved our stay here during our trip to Asheville. We were in town for our Anniversary to see the Biltomre House. The hotel was very convenient to the Biltmore. The price was great. The room was very comfortable. It was a great stay. October 15, 2014
Rated 2.0 out of 5.0 by Disappointing We were disappointed in the room. Did not live up to other HI standards. Great staff. October 15, 2014
Rated 5.0 out of 5.0 by Great Beds and Pillows I would highly recommend this hotel to friends and family. October 14, 2014
Rated 5.0 out of 5.0 by comfortable, friendly, very cozy, quiet This hotel was conveniently located. Staff were very friendly. It was nice to be able to enter/exit through a side door. The lobby was cozy and there were many areas to sit and relax. I would have enjoyed spending more time there! October 11, 2014
Rated 5.0 out of 5.0 by A good stay! Enjoyed staying at this facilitywhile attending a seminar at "The Cove". The staff were very friendly, and the facility was clean and quite adequate. Would be happy to stay there again. October 11, 2014
Rated 3.0 out of 5.0 by Great hotel, not so great bed! The ambiance of this hotel is great. It reminds you of being in a mountain lodge. The food was great and the staff was friendly and helpful. The only major complaint I have is the bed. We both ended up in the middle of the king size bed multiple times during the night. My husband and I only stayed one night or we would have asked to be moved. The location was fine but if we stay in the area again, and hopefully we will one day go back to the Biltmore Estates, I will book our stay at the Holiday Inn - Biltmore West. That hotel is newer and has a lot more restaurants around it. October 10, 2014
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