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Rated 4.6 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 by Great desk personnel...friendly and helpful. We have a small (25 lbs.) dog (Rascal) that we like to take with us when we travel...this was the most "pet friendly" hotel that we have ever stayed at...they had a small park/trail off their parking lot dedicated just for one's pets. Desk personnel were very friendly/welcoming and very helpful with dining recommendations and directions to various places we wanted to visit. September 2, 2014
Rated 4.0 out of 5.0 by Very nice decor, ambience and great staff The Holiday Inn - Biltmore East is magnetic. Stay there once, you will always want to come back. September 2, 2014
Rated 4.0 out of 5.0 by Experience We were part of a block of rooms reserved for a wedding on Saturday. My only criticism is that on Saturday, after spending several hours seeing the area, we returned at 2:30 to find that our room still had not been serviced. I found the housekeeper in the hallway and asked if it would be possible to have our room could be made up, furnished with clean towels, toiletries, etc. by 3:00 because we had a wedding to get ready for. I was told that there were three rooms ahead of us and that 3:00 was an impossibility. We were given fresh towels and shampoo/conditioner but the room was not touched. Aside from that, we were very pleased with the accommodations. August 29, 2014
Rated 5.0 out of 5.0 by great! We had a lovely time at this hotel. Food was good and staff very helpful and courteous. I would recommend it. August 29, 2014
Rated 5.0 out of 5.0 by Great property This hotel is in a convenient location and is situated in a scenic area. August 29, 2014
Rated 5.0 out of 5.0 by Professional, Friendly Staff This hotel was perfect for all our needs. We traveled around Asheville with ease. The front desk personnel were friendly and helpful. They answered all our questions regarding places to eat and how to get to various attractions. This was a pet friendly hotel, but we never heard any dogs barking; the rooms were quiet. We would definitely stay here again. August 28, 2014
Rated 3.0 out of 5.0 by Asheville- Biltmore East ? Older HI (4 floor's inside) that has been updated with large pool. Bar and restaurant area good but in small area and pool is large with decent deep end. Entrance can be challenging especially during heavy traffic and located in ok area. Check in was super easy but room not ready at 2pm. Hotel is small in size so don't understand why if check out is 11:00am, house keeping starts at 8:30, rooms not ready by 2 or 3 pm. Pros: Great bar, pool, breakfast bar Cons: 8:20am woke up by House keeping to see if we had left yet! Not easy to get into entrance during heavy traffic. Price per room a little HIGH for where its at..... August 28, 2014
Rated 5.0 out of 5.0 by Great service and location This is a older hotel but very well maintained. The staff is extremely friendly and the grounds are beautiful. For a pet friendly hotel it is outstanding. August 27, 2014
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