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Rated 4.6 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Comfy bed, great location Enjoyed our stay. Loved waking up to the mountains September 13, 2014
Rated 3.0 out of 5.0 by Fair One of the better Holiday Inns - not that that is saying much. September 11, 2014
Rated 5.0 out of 5.0 by Stop here every year on the way to the mountains I CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS PLACE! First they are truly pet friendly with their great staff and their property. The Dog-wood trail is a favorite of both my dog and ourselves. Convenient to the sites you want to see in Asheville and to the traveler. Right off the interstate but far enough off the road that noise is not a problem. Breakfast is top notch and the staff is always attentive. If youwant to eat on the pation you can also bring your furry friends with you. Plenty of food choices within walking or short driving distance. Fast food or sitdown cuisine is right around the corner. September 11, 2014
Rated 5.0 out of 5.0 Birthday surprise! Planned a one night birthday treat for my boyfriend in Asheville. We planned on going into downtown Asheville for dinner, but when we saw the lovely patio, tables and chairs, a seating area, big screen TV and the menu - we decided to stay! There was also delightful music later on that evening. The weather was perfect, service was great - it couldn't have been a nicer evening! We are trying to go back and do it again before the weather gets cold! September 9, 2014
Rated 5.0 out of 5.0 by Great stay A great place to stay as we were driving the Blue Ridge Parkway,friendly helpful staff as well. September 7, 2014
Rated 5.0 out of 5.0 by Beautiful guest rooms; great accommodations overall The room was beautiful, bathroom was super clean. The breakfast choices were plenty and impressive. I would definitely stay here again. September 7, 2014
Rated 4.0 out of 5.0 by Enjoyed our time there My wife and I attended a conference at The Cove, so this was a very handy location. We ate only once, breakfast on Sunday morning and it was great. We used the pool some. I was impressed that you had a lift for disable people to be able to use the pool. I am not disabled, but have a brother who is and a son, so thanks. One small thing, the ice bucket was not cleaned, because the ice had melted and the tray was full of water. Sincerely, Bill September 4, 2014
Rated 5.0 out of 5.0 by Great desk personnel...friendly and helpful. We have a small (25 lbs.) dog (Rascal) that we like to take with us when we travel...this was the most "pet friendly" hotel that we have ever stayed at...they had a small park/trail off their parking lot dedicated just for one's pets. Desk personnel were very friendly/welcoming and very helpful with dining recommendations and directions to various places we wanted to visit. September 2, 2014
Rated 4.0 out of 5.0 by Very nice decor, ambience and great staff The Holiday Inn - Biltmore East is magnetic. Stay there once, you will always want to come back. September 2, 2014
Rated 4.0 out of 5.0 by Experience We were part of a block of rooms reserved for a wedding on Saturday. My only criticism is that on Saturday, after spending several hours seeing the area, we returned at 2:30 to find that our room still had not been serviced. I found the housekeeper in the hallway and asked if it would be possible to have our room could be made up, furnished with clean towels, toiletries, etc. by 3:00 because we had a wedding to get ready for. I was told that there were three rooms ahead of us and that 3:00 was an impossibility. We were given fresh towels and shampoo/conditioner but the room was not touched. Aside from that, we were very pleased with the accommodations. August 29, 2014
Rated 5.0 out of 5.0 by great! We had a lovely time at this hotel. Food was good and staff very helpful and courteous. I would recommend it. August 29, 2014
Rated 5.0 out of 5.0 by Great property This hotel is in a convenient location and is situated in a scenic area. August 29, 2014
Rated 5.0 out of 5.0 by Professional, Friendly Staff This hotel was perfect for all our needs. We traveled around Asheville with ease. The front desk personnel were friendly and helpful. They answered all our questions regarding places to eat and how to get to various attractions. This was a pet friendly hotel, but we never heard any dogs barking; the rooms were quiet. We would definitely stay here again. August 28, 2014
Rated 3.0 out of 5.0 by Asheville- Biltmore East ? Older HI (4 floor's inside) that has been updated with large pool. Bar and restaurant area good but in small area and pool is large with decent deep end. Entrance can be challenging especially during heavy traffic and located in ok area. Check in was super easy but room not ready at 2pm. Hotel is small in size so don't understand why if check out is 11:00am, house keeping starts at 8:30, rooms not ready by 2 or 3 pm. Pros: Great bar, pool, breakfast bar Cons: 8:20am woke up by House keeping to see if we had left yet! Not easy to get into entrance during heavy traffic. Price per room a little HIGH for where its at..... August 28, 2014
Rated 5.0 out of 5.0 by Great service and location This is a older hotel but very well maintained. The staff is extremely friendly and the grounds are beautiful. For a pet friendly hotel it is outstanding. August 27, 2014
Rated 5.0 out of 5.0 by Great stay! We were in town for a family wedding and stayed at the Holiday Inn. It was wonderful! The room was spacious, clean and quiet. We really enjoyed the nature trail behind the hotel. What a nice treat! August 27, 2014
Rated 4.0 out of 5.0 by Nice hotel, with convenient location. Staff are very friendly and helpful. Hotel is recently updated, so it’s comfortable. Breakfast is nice. Located minutes away from I-40 and Biltmore estate. August 27, 2014
Rated 5.0 out of 5.0 by quiet the hotel was quiet and easy for my handicapped wife to get around in .. good parking , lots of restaurants near by, close to the blue ridge parkway August 26, 2014
Rated 5.0 out of 5.0 by Great service We have stayed at this location for the past 5 years and have been well pleased with all the services August 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and relaxing. The staff were pleasant and very helpful. Even the Gardner was very informative about the plants and tree's surrounding the Hotel. Very relaxing and quiet, even with all the rooms filled. I felt very much at home. August 23, 2014
Rated 5.0 out of 5.0 by Peace and Tranquility 2-3 times a year I travel to the mountains for my job and stay at this hotel. It's comfortable and accessible to everything. The staff is pleasant and most important, they accept state rates. Breakfast is off the chain and is included with your room. I always request this hotel August 22, 2014
Rated 4.0 out of 5.0 by Good night's sleep, great breakfast This hotel is not a resort; but if you are looking for a good night's rest, easy to find and easy to get going the next day; this is a good spot. Friendly staff, great free breakfast buffet. Great value. August 21, 2014
Rated 5.0 out of 5.0 by Wonderful stay. I highly recommend this hotel. We stayed on the 2nd floor. I never heard any guest noise from room above or below. The room was super clean, quiet and comfortable. Our room was facing the back of hotel. We could hear the train at a distance once in awhile, but it wasn't loud enough to disturb our sleep. The air-conditioner was very quiet too. The bed was perfectly comfortable. The full buffet breakfast was delicious. I was impressed that the eggs were real rather than those artificial eggs that some places serve. There was a nice variety of breakfast items including eggs, sausage, hash browns, fruit, cereal, bagels, toast, juices and coffee. All hotel staff were very friendly and helpful. I will definitely stay here again. August 20, 2014
Rated 5.0 out of 5.0 Will use this as a stopping point on trips to see son at college. Beautiful setting and naturistic decor. Always love the linens at Holiday Inns. August 20, 2014
Rated 5.0 out of 5.0 by Beautiful Setting; Great Breakfast The location and the beautiful setting / landscaping of this motel are the first clue to the beauty inside. The decor is uniquely suited to the mountain environment and give the whole place a warm and friendly atmosphere. The staff are patient and friendly and efficient. The service is excellent. The food is much better than most hotels. August 20, 2014
Rated 4.0 out of 5.0 by Beautiful Gardens Hotel was clean. Gardens were very pretty. Restaurant was very good. Double beds were too small. Would like two queen beds instead. August 19, 2014
Rated 4.0 out of 5.0 by Skip the Breakfast Breakfast was a bad experience; the eggs were cold and the sausage was poor quality. I ate very little. I arrived 5 minutes after breakfast began service and was shocked that the eggs (both scrambled and "doctored-up" dishes) were already cold. Other than this, a good experience. August 19, 2014
Rated 5.0 out of 5.0 by An undiscovered gem This place is a "find." From the congenial front desk personnel to above average room quality to beautifully landscaped grounds to a large outdoor pool, this place exceeds most Holiday Inns we have stayed at. While the breakfast that was included didn't appear to be all that special, it said again that management was trying to go beyond "just average" by offering a meal to guests. I rank this hotel high and will plan to stop here again in the future when in this area. August 17, 2014
Rated 4.0 out of 5.0 by comfortable room The motel was nice with comfortable bed and nice furnishings. August 17, 2014
Rated 4.0 out of 5.0 by Nice place and good servuce The Manager help us in solving a lottle problem we had. Good wiuws of the mountains. Swimingpool wery well located. August 16, 2014
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