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Rated 4.6 out of 5 by 396 reviewers.
Rated 5.0 out of 5.0 by great Holiday Inn love the location, breakfast is fantastic!!! I have stayed at this hotel more than once and will stay there again! August 6, 2014
Rated 5.0 out of 5.0 by Biltmore Visit Rooms are comfortable and up to date. Large pool with great view of mountains. This hotel has its own walking trail. Good breakfast but room is too small for the crowd. Easy to get luggage from parking lot to room. Located near Blue Ridge Parkway and 5 miles from Biltmore. August 6, 2014
Rated 5.0 out of 5.0 by Great Place to stay We were only in for one night but had a great stay. Room, lobby and pool area were very nice and they had a little mountain trail to walk your pet in this pet friendly hotel. August 5, 2014
Rated 5.0 out of 5.0 by Great ambiance We had a great visit, found the hotel to reflect the North Carolina ambiance. August 5, 2014
Rated 5.0 out of 5.0 by Service and Staff This is one of my favorite hotels. The staff is always so nice and professional. I want to also thank Dina for her help at the front desk. The linen and the room was very very clean. The breakfast is always good. Thanks for everything !!! **5stz*** August 4, 2014
Rated 5.0 out of 5.0 by Great experience The only thing that wasn't perfect was the coffee. August 2, 2014
Rated 5.0 out of 5.0 by Great Location and friendly staff Was a very welcoming place (like much of Asheville people) but was genuinely helped and treated well. Large parking lot made it easy to find a spot and the pool was nice and deep! August 1, 2014
Rated 2.0 out of 5.0 by Pet friendly hotels Be sure to tell desk clerk that you do not want a pet friendly floor. We encountered 5 dogs right around our room. One room had three dogs in it. July 30, 2014
Rated 4.0 out of 5.0 by Pleasant, Affordable Stay The Holiday Inn Biltmore East is a very nice hotel. From the time you enter the front doors, you are greeted by décor that is appropriate for a mountain town. The front-desk staff were very nice, informative and accommodating. The hotel is centrally located so that you are a short trip to town, easy access to I-40 and the Blue Ridge Parkway. The room was nice and clean. I do wish that the room temperature was thermostatically controlled because it was virtually impossible to get the temperature just right and the AC was a little noisy. The Wi-Fi was spotty, but hey, we were supposed to be out enjoying ourselves anyway. We will certainly stay here again. July 29, 2014
Rated 5.0 out of 5.0 by Excellent service Staff was friendly; rooms and surrounding areas clean and welcoming. Breakfast was excellent. Would highly recommend and will certainly stay at this location on my next visit. July 29, 2014
Rated 5.0 out of 5.0 by Clean and comfortable This hotel was very clean and comfortable for our two-night stay in Asheville. It was centrally located and restaurants/attractions were an easy drive. Would definitely stay here again. July 28, 2014
Rated 5.0 out of 5.0 by Great location We were travleing on a motorcycle trip along the Blue Ridge Parkway. This location was a great choice for us. We really enjoyed our stay here and the on site restaurant was a welcome site after a long day on the bikes. This is one of the better Holiday Inn locations we have stayed in. July 28, 2014
Rated 4.0 out of 5.0 by Clean, Quiet, Great Views The hotel was quiet, the room was clean, the bed was fairly comfortable but we didn't like the pillows - they were a polyester down and they didn't give any support. The view out the window was great. Breakfast was good. It was the same each of the 4 days we stayed, but there was enough variety so that didn't matter. They had real plates, glasses and silverware. The staff kept the trays full and quickly removed your dishes when you were done. The location is convenient to Biltmore, the Blue Ridge Parkway and Black Mountain. July 27, 2014
Rated 5.0 out of 5.0 Beautiful hotel with friendly staff We chose the Holiday Inn at Biltmore East due to its close proximity to the Biltmore Estate (our primary reason for visiting Asheville this time). The hotel was easy to find, and just a short drive to our destination. The hotel reception staff was friendly and eager to make sure we enjoyed not only our stay at the Holiday Inn, but also our stay in Asheville. Our room was very clean and very nicely decorated. The hotel allows pets, however aside from seeing a few dogs in and around the lobby, I would not have known this from the clean appearance, the lack of pet odor and the absence of 'evidence'. In all it is a wonderful place to say and I would stay there again. July 27, 2014
Rated 5.0 out of 5.0 by Biltmore trip This hotel is in a terrific location, easily accessible to the Biltmore Estate and right off Route 40. The staff are more than helpful, a terrific plus from a tired, weary traveler. This facility has a little walking path behind the hotel which is an added benefit for someone who spent 12 hours behind the wheel of a car. The restaurant cooked a delicious meal for dinner, and the waitress went out of her way to obtain some information about the food that was served it was mouth watering!. Rooms are very clean and fresh, and provide an excellent view of the mountains that surround this hotel. I would truly recommend this hotel to adult travelers looking for the extra couple of perks this facility provides. July 27, 2014
Rated 5.0 out of 5.0 by Excellent service We spent one night here on our vacation. I used my rewards points to pay for the room. Was very pleased from the moment we arrived. Very neat and clean. It's a beautiful place. FREE hot breakfast in the morning. When we were checking out, we were asked how we liked our room, because it had just been renovated. You could tell that the staff here take pride in their jobs. Very satisfied with everything. July 26, 2014
Rated 3.0 out of 5.0 by Asheville visit Stay was just ok. Old facility, no microwave or refrigerator in our room but seemed other rooms had been updated a little. Best thing was breakfast. Fiesta ware, glass coffee and juice cups, Real silverware along with good food. Evening meal was good but service was slow. Front desk staff always friendly and helpful. Facility a little overpriced for the condition. July 25, 2014
Rated 5.0 out of 5.0 by Biltmore Weekend I would highly recommend this property. Staff very attentive, good breakfast, perfect price. July 25, 2014
Rated 5.0 out of 5.0 by Great pet friendly hotel, beautiful grounds, friendly staff This Ashville Biltmore East is a great place for a pet friendly hotel. The grounds are beautiful, clean rooms and very friendly staff. I would recommend this hotel. July 22, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was friendly and helpful! Rooms were clean. View of the mountains ---priceless. July 21, 2014
Rated 4.0 out of 5.0 by Comfortable and great service That stay at the hotel was great. The staff was top notch from the front desk to the maid/clean service. The breakfast buffet was good - it was free. Room and hotel very clean. Easy to get to the hotel. Our room was on the front side so there was some hightway noise but not to bad. We eat dinner at the hotel one night - not very impressed - the food was ok. Other nights we eat out. July 19, 2014
Rated 5.0 out of 5.0 by Very friendly staff I stay here when I travel through on my way to Oak Ridge, TN. The staff is very good here, hotel is very clean and inviting. I've never had a bad experience at this hotel ever. July 18, 2014
Rated 5.0 out of 5.0 by Good experience Good, clean hotel. Would stay there again. Staff was very friendly. Hotel was clean and comfortable. July 17, 2014
Rated 3.0 out of 5.0 by elderly people and the disable veterens of america You all should ask about being next to the swimming pool! What a nitemare! What time does it close? We had to be at Mission at 7:00 the next morning! After those teens left the pool, I am sure it was very late! We got very little sleep. Put those people next to the pool that want to stay up all nite!!!!! July 17, 2014
Rated 5.0 out of 5.0 by Biltmore Visit I picked this hotel due to its close proximity to the Biltmore estate, which was our primary reason for visiting. We were very pleased with the hotel and the surrounding area. Close to Asheville and many fine restaurants. We would definitely stay here again should we choose to visit or we definitely would recommend to our friends and family. The AC unit shut off a couple of times during the first night but we figured out it had to be turned all the way up in order to stay on or come on when the room temp rose. Other than that, we knew it was a pet friendly hotel and saw many dogs but we never heard a peep from them so it was never an issue with us. The walking trail was cute and obviously a great spot to walk the dog, but we enjoyed getting out early one morning and walking it before breakfast. Great selection of foods to choose from at the complimentary breakfast, we never left the table hungry. Great job to all the wonderful staff for making our visit a memorable one. July 17, 2014
Rated 5.0 out of 5.0 by MARTIN ADVENTURE 2014 HI was awesome for hospitality for a tired crew of 7 young adults from ages 50-16. Saw the Biltmore after driving 12 hours, so we seriously needed a bed, bath and food. Thanks....The Martins July 16, 2014
Rated 5.0 out of 5.0 by Ashville excellence Excellent value - clean, comfortable and staff that genuinely cares. July 16, 2014
Rated 5.0 out of 5.0 by Great place for pet owners We very seldom bring our two dogs on trips with us but the experience here at the Holiday Inn-Biltmore East may have changed our minds. Absolutely LOVED the Dogwood Trail connected to the property. We take our dogs hiking all the time and they loved it just as much. The staff was wonderful, the rooms were very clean, the full hot breakfast buffet in the morning was great (not your typical continental hotel breakfasts) and getting into downtown Asheville and to the Blue Ridge Pkwy (very close to the hotel) was a breeze. The live music on the bar patio was an added treat. Brad is a very talented musician and I wish him all the best in his music career! Thanks for a terrific weekend getaway!!! July 15, 2014
Rated 4.0 out of 5.0 by Comfortable Stay. Delicious Breakfast Comfortable beds. Delicious, hot, free breakfast complete with made to order waffles topped with fruit and syrup and bottomless coffee refills. Attractive "owl themed" lounge/dining area. Superb location near grocery stores/gas stations. Conveniently located near Biltmore Estate. Clean, safe location. Hospitable staff. Terrific room rates with great guest service all around! July 14, 2014
Rated 2.0 out of 5.0 by It could be worse I was a given a mountain view room as requested but apparently that meant facing a concrete wall and AC units. When I informed the front staff, they were very apathetic and didn't seemed to care at all. It could have been worse. The room was also dirty with furniture that was in desperate need of repair or replacement and it felt as if the beds were on their last legs. It could have been worse. I will point out though that the kitchen staff was impressive with both the selection of items and the ease with which they seemed to accommodate the rush of people at once. At the end of the day, I wouldn't recommend this hotel and will be staying at the other property on the west side when I return to Asheville so that I don't have to consider how much worse it could be. July 13, 2014
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