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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

We offer pet friendly rooms for domestic pets. Complimentary K9 treats available. Pet walking areas provided. Pet service fee is 25.00 per night.
Pet deposit amount  75.00  USD  per stay
Pet fee amount  25.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Blue Ridge Parkway
Distance From Hotel:0.5MI
Attraction:
Billy Graham's Training Center "The Cove"
Distance From Hotel:0.5MI
Attraction:
Folk Art Center
Distance From Hotel:1.0MI
Attraction:
Western North Carolina Nature Center
Distance From Hotel:3.0MI

Parking

Parking

  • Number of parking spaces:144
  • Car Parking Available
  • Complimentary parking, special motorcoach spaces provided. Handicapped and Senior parking.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Business Center

Facility

Facility

  • Total number of rooms:111
  • Total number of rooms with only one bed:65
  • Total number of rooms with only double beds:46
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:2
  • Executive rooms
  • Interior corridor
  • Total number of floors:4

Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and
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Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and even area gem mines.Shop the eclectic stores of downtown Asheville or explore the Biltmore Estate, both just minutes away.

Business travelers can host events for up to 180 people using our 2,353 square feet of meeting space. For seminars, lectures or receptions, you'll have everything you need to be successful, like free Wi-Fi access, audio/visual technology and professional catering services. Well-appointed accommodations aren't our only business perk, as the award-winning Holiday Inn® Asheville - Biltmore East hotel is near the VA Hospital, Ingles Markets headquarters and the Billy Graham Training Center at the Cove.

Visit our hotel near the Blue Ridge Parkway where you can enjoy breathtaking mountain views from your guest room and enjoy a seasonal, heated pool and gazebo. Our friendly staff is knowledgeable on all of the events in the area and can get you wherever you want go.

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Features
We go beyond other Asheville, NC hotels by creating a warm mountain lodge atmosphere the moment you walk in the cozy lobby. Our comfortable rooms provide for a truly unforgettable visit to Asheville.

Guest Reviews

Rated 3.9 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Great Service Friendly Staff Enjoyed the visit with a great facility and friendly staff. September 29, 2014
Rated 5.0 out of 5.0 by Beautiful I stayed for two nights while visiting the Biltmore Estate. The property was extremely clean. The beds September 25, 2014
Rated 5.0 out of 5.0 by Quiet Room The room was very quiet, easy to sleep. There were no water pipe noises, no traffic noises. September 25, 2014
Rated 5.0 out of 5.0 by View from Hotel Room We loved this hotel and were pleased with everything. However, the view from our room was a view of the hotel lobby. We thought that was kind of funky. Other than that, great stay. September 24, 2014
Rated 3.0 out of 5.0 by Great bed, great service Comfortable, clean hotel. A little bit outside of Asheville. Staff were friendly, efficient and helpful. September 24, 2014
Rated 5.0 out of 5.0 by ABSOLUTELY OUTSTANDING ! My wife and I planned a much needed break from life. After traveling 6 hrs. and arriving at 10 PM we were hoping all would be well since we were arriving so late it would be hard to rest dealing with problems so late. WE were treated as if the Hotel was ours. The room was perfect ! Everything was so clean and every staff member we meet during our stay made a point to speak. The Breakfast was awesome! The Hot Bar was comparable to Cracker Barrel and The Dining Staff was very friendly. Location was great.lots of resturants, Gas Stations around and located with easy on and off of I-40. Thanks for surpassing our expectations ! Thanks for your part in making our vacation a HUGE SUCCESS ! We didnt use the pool but we did check it out and it was awesome! We will return and will tell everyone about this experience ! September 22, 2014
Rated 5.0 out of 5.0 Good value Good clean room. Nice lobby with Jacuzzi tub. Nice continental breakfast September 22, 2014
Rated 5.0 out of 5.0 by Service beyond the ordinary! I am a repeat visitor at this hotel, because of business travel in the Asheville area. I continue to use this hotel because of the quality of the rooms, the friendly staff, and the competitive price. During my last stay, I was working on a price quote for one of my customers. I requested a calculator from the front desk, and they delivered one with printing capability to my room- no extra charge. This made the task so much easier for me. Chris, Mel, and Trent in the front office went beyond the call of duty to help me, and I really appreciate it. Later that evening I had the Salmon BLT sandwich at the restaurant for dinner. This is an excellent sandwich, and Michelle provided attentive, friendly service with a smile. Yes- I do whole-heartedly recommend this hotel! September 21, 2014
Rated 5.0 out of 5.0 by Convenient location I was on the first leg of my trip to the west coast and needed a starting point to travel through the Great Smokey Mountains. This hotel is on the west side of town just off the Blue Ridge Parkway and I 40. It is convenient and a nice place to stay. September 19, 2014
Rated 2.0 out of 5.0 by Holiday Inn Biltmore West, Asheville, NC Hotel accommodations are out of date. Internet service doesn't reach all locations with in the church. Rooms smell musty. September 11, 2014
Rated 5.0 out of 5.0 by Pleasant Stay I enjoyed my stay and would stay again. The hotel was clean and comfortable. The kids enjoyed the indoor pool. I also enjoyed the lobby area where there were comfortable chairs and two nice TVs. September 10, 2014
Rated 5.0 out of 5.0 by Clean, friendly Staff. Nice clean areas. The bed was very comfortable and the room was very clean. If there was anything that I would say needed attention was that the sheets around the comforters and bed kept coming off the bed. Otherwise it was lovely! September 10, 2014
Rated 5.0 out of 5.0 by Ashville Overnight Excellent hotel and staff. Would stay here on a longer visit to Ashville. This was an overnighter. September 9, 2014
Rated 4.0 out of 5.0 by Best Value This Holiday Inn is a great value for the area. I have stayed here multiple times, and will continue to stay here. Although the beds are not the most comfortable, the rooms are always clean and the staff is courteous. September 5, 2014
Rated 4.0 out of 5.0 by Asheville Stay I'd liked this hotel. The location is not ideal as it is multiple miles from downtown. September 4, 2014
Rated 5.0 out of 5.0 by Asheville work The stay was fine, I had to visit Asheville to do some work and always choose Holiday Inn Express. This was different but OK. September 2, 2014
Rated 5.0 out of 5.0 by Excelent value! My stay was much better than I initially expected. The hotel has been well maintained and is in great condition. It was far enough from the highway that sound from the traffic was non existent. The staff was warm and friendly, and the food on the breakfast buffet was very good. I will stay there again. September 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Excellent price and service and enjoyed the stay. Hotel allowed us to check in prior to noon, after traveling all night from the west coast. August 28, 2014
Rated 4.0 out of 5.0 by Great Location, Clean But A/C Problems Convenient to I-40 and I-26 and getting in and out of Asheville. Attractive grounds and lobby. Room was clean and comfortable and staff was very friendly, efficient and responsive. Main drawback was the exceedingly warm temperatures in the common areas of the hotel. While I am sure the high outside termperatures and humidity were a major factor, the hallway a/c units didn't appear to be working on any of the floors so when would leave the room we would soon start perspiring while waiting for the elevators. Staff indicated they were aware of the problem and it was being addressed, but it was fixed by the end of our 3 night stay. August 28, 2014
Rated 4.0 out of 5.0 by Convenient location/comfortable bed This location was perfect for our stay. We were within minutes to downtown. The staff was very knowledgeable about the area and were able to give great directions. After a busy day with wedding functions it was great to come back to very comfortable beds. August 20, 2014
Rated 2.0 out of 5.0 by Poor room location Noise from pool, lobby and housekeeping room directly across hall made our stay less than satisfactory. This would possibly apply to several ground floor rooms. Staff did relocate us to a room at the far end of hotel and on an upper floor. Convenient to downtown Asheville and it's many restaurants. August 20, 2014
Rated 2.0 out of 5.0 by Poor Customer Service They didn't greet us as IHG which is always nice when you visit one of their properties. It was a slow check in because the kid behind the counter could not get off their phone. The room had a smell to it coming from the unit which is why it never cooled down. I received a previous survey which I completed and never even so much as received an apology. August 18, 2014
Rated 5.0 out of 5.0 by Nice hotel, great location Stayed at this hotel for one night during a recent trip to Asheville. After a long drive from New Jersey, we were happy to get a good meal at the hotel restaurant when we arrived. The staff was very friendly and the room clean and comfortable. The hotel is located just a few minutes from downtown Asheville and also close to the Biltmore Estate. (I would recommend Tupelo Honey in town for breakfast. Excellent food!) August 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This was a very nice place with some beautiful country around. Very nice staff. August 18, 2014
Rated 5.0 out of 5.0 by Overall a great place All though we were in town just one night we have this place on our list of places to stay when we return to the area. This is what you expect when you think of Holiday Inn. A great overall experience. August 14, 2014
Rated 5.0 out of 5.0 by Awesome stay -Wonderful stay from the moment we walked through the doors ..Front desk staff could not have been more helpful and welcoming ..Restaurant and Bar staff ..Kami the bartender was so welcoming and made you feel right at home ..Michelle and Colby were great at making sure your meal was taken care of ..they paid attention to every detail ..service was great ...Tim the cook did an outstanding job with the wings they were delicious..The level of customer service from all of the staff was off the charts ..they should all be commended !!Thanks for making our stay a great one ..The beds are so comfortable also !! August 13, 2014
Rated 4.0 out of 5.0 by Try finding a room in Asheville during leaf season... The hotel was updated and nice. The lobby area was open and inviting but the check-in desk wasn't easy to identify. The front desk staff was ok, the next morning my spouse went to the desk to ask for two laundry bags and the front desk clerk acted as if was an issue (wet bathing suits from the nice indoor/outdoor pool). However, the rooms were nice and updated. The only thing that would have rated this stay "tops" was if they would have taken the time to properly have covered the holes in the bathroom when they changed out the mirror and shower curtain. August 12, 2014
Rated 4.0 out of 5.0 by Comfortable, quiet, and clean The main problem was that there was only one available outlet. Could not plug our netbook into it because it was on the lamp and would not accommodate the plug. Had to unplug something else. Could only charge one electronic gadget (phones, ipods, etc.) at a time. I would recomment putting in a lamp that had more outlets, or a power strip or something to take care of that issue. The price for a weekday was very fair, but the weekend price was considerably more. Did appreciate the cleanliness and quiet. August 9, 2014
Rated 5.0 out of 5.0 by Great experience! Overall great experience at Holiday Inn Asheville, NC Biltmore West. Great staff and accommodations. August 8, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL No problems staying at this hotel, Rooms were very clean, and were made up when I left the room, without requesting. August 7, 2014
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Awards

Quality Excellence Award Winner

Quality Excellence Award


Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

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