Rated 4.2 out of 5 by 105
Rated 5.0 out of 5.0 by maddog57 Good Place to stay
We were here for our sons graduation. Good place to stay.
May 9, 2014
Rated 4.0 out of 5.0 by Bud21 Pleasant Experience
A very good experience.Highly recommend this property. Caring staff. Comfortable, clean room. Very good breakfast.
April 27, 2014
Rated 5.0 out of 5.0 by Loving the Mountains Holiday Inn Brevard, NC
Excellent property, conveniently located to Pisgah, Dupont and Gorges. Staff professional, rooms clean, great hot breakfast in the morning
April 23, 2014
Rated 5.0 out of 5.0 by JeffK1700 Great place to stay when photographing waterfalls
A very clean comfortable place to stay when you want to photography the many waterfalls in the area. The rooms and bed are very comfortable, if I had any complaint it is the dining area which is a little small, so get there early to get a table, food is pretty good for breakfast.
April 21, 2014
Rated 4.0 out of 5.0 by Baldini57 Very good service but uncomfortable bed
We have used this facility many times and probably will again BUT found the mattress quite hard to the point of being uncomfortable and making sleep difficult. We prefer a firm mattress but not a hard one.
April 20, 2014
Rated 3.0 out of 5.0 by mwpool NOT AS GOOD AS IT USE TO BE
I have stayed at this property several times over the past 2-3 years. All my previous visits have been good. The last time I was there was in August, 2013 and the internet connection was very slow; I talked to the front desk about the problem and was told they were aware of it and it was going to be corrected.
When I returned this visit, the internet speed was so bad I gave up trying to access my email or anything else on the internet. I told the front desk about the problem, and she said they were aware of it and it was going to be corrected (same thing I was told in August 2013).
In my previous stays, the breakfast was always very good, in fact I mentioned this to several of my family and friends. This time breakfast, was at best, acceptable. The bacon was very thin and very very greasy, the eggs were "runny" (not cooked enough) and many of the tables were dirty as they had not been cleaned off from previous guests. There were two girls working there, but both were in the other room talking and laughing.
I was somewhat disappointed with my stay this time; hopefully if I return, it will be a better experience!
In being fair to the hotel in this review, I want to say that the room, staff and everything else were excellent at this facility. If they could correct the problems listed above, it would be a great hotel with an excellent overall rating from me!
April 10, 2014
Rated 4.0 out of 5.0 by Volunteer Fan Fine bed
I was a little disappointed that our bathroom floor was not vacuumed. My daughter and I had both washed our hair, and there were lots of hairs on the floor. They were there that evening.
Also, the Hampton Inn was cheaper than you guys, but we stayed at Holiday Inn because my brother was staying there. My cousin chose to stay at Hampton Inn because they were cheaper. You should match their rates. They also had cookies in the afternoon in the lobby.
Also, my son was staying one more night, and we were told we would get a copy of his bill emailed to us. We never did.
March 26, 2014
Rated 3.0 out of 5.0 by Mama bear Comfortable and nice room but cleaning not good
I always enjoy my stay at the Brevard location. Big room with fridge and comfortable beds. Usually very clean. On this stay our room was not cleaned and the cleaning person said she may not have time to clean the room before her shift ended. She said she could give me some towels. She did end up cleaning it. We did not have fried chicken and I later noticed a half eaten piece of fried chicken leg /drumstick on the floor that must have been there since we checked in the previous day. Need to get on top of the cleaning. Also, we had to get new room keys as ours did not work. Two Machines in weight room did not work.
March 19, 2014
Rated 5.0 out of 5.0 by Capt. Jon Great location and quiet
Quiet and a great location. Would stay again. Quite a lot to do in the area.
March 16, 2014
Rated 5.0 out of 5.0 by iyzablue great place to stay
Lovely place to stay and the staff was great. would stay here again if we visited the area!
March 14, 2014
Rated 5.0 out of 5.0 by 14Challenger Weekend Getaway
The hotel and staff were very nice. The hotel was clean and well taken care of. My only complaint and and it is just my preference is that they beds were too hard for me. I like softer bed but others may like the this bed.
March 13, 2014
Rated 5.0 out of 5.0 by bah14 Short but Sweet
We stayed here for one night and it was wonderful! The staff was very friendly and accommodating.
The hotel was nicely decorated and very clean.
The Brevard area is beautiful and has much to offer. If visiting, we would highly recommend this hotel. We hope we can visit again.
March 11, 2014
Rated 5.0 out of 5.0 by Qby1 Great location to Falls and Trails
My only disappointment was that I was not recognized as a Gold Member and did not receive a welcome package during check-in.
February 28, 2014
Rated 2.0 out of 5.0 by Daveoh No breakfast
No coffee at 830am...went to breakfast at 930 out of sausage was told she didn't have time to make more...granted there was a baseball team staying there and she was busy but this was poor management planning...was given 25.00 off room rate.
February 26, 2014
Rated 5.0 out of 5.0 by YetiBen Can't beat the location!
Literally on the edge of Pisgah National Forest. Clean, comfortable rooms, Wi-Fi, breakfast, POOL, and gym were all outstanding. Friendly folks too!
February 15, 2014
Rated 4.0 out of 5.0 by Ev05 Great service and value, but time for some TLC
We stay at this facility often, so it's easy to compare previous visits and conditions. This is a small hotel, the staff is consistently excellent, and their treatment of guests is like family. The hotel as a whole has always been comfortable and welcoming. If you need something and you ask, they do everything they can to please their guests. I wouldn't change a thing about this hotel except one thing: the beds. The mattresses need replacing immediately, and with a better grade. We stayed at another HIE facility in Greenville, SC the previous night, same type room (two queen beds executive suite) and the difference in the bed quality was immediately apparent. Having said that, even less-than-great beds won't keep us from staying here again. There are too many other good reasons to come back.
February 14, 2014
Rated 5.0 out of 5.0 by lkbradl1 Great location.
We spent our days hiking in Pisgah National Forest and DuPont State Forest. The hotel was so convenient and we loved the breakfast variety.
January 10, 2014
Rated 5.0 out of 5.0 by Single White Female One of the few places to stay in Brevard, NC
Not too many choices in Brevard for affordable and clean hotels. Overall, very nice and clean
January 10, 2014
Rated 4.0 out of 5.0 by alson76 Clean
This was a fine hotel. It was clean and well kept. I do wish the Holiday Inn suites were bigger with separate bedrooms (I have trouble sleeping in studio suites). The breakfast options weren't great--at least the fruit was not (I bit into a mushy apple). And the lone breakfast attendant, while nice, was slow in replenishing food items. But overall, I enjoyed my stay here and would stay here again.
January 10, 2014
Rated 5.0 out of 5.0 by SusieQ 59 Great room/ but slow internet
Overall the room was excellent. The only thing I was not happy about was the speed of the internet. It seemed very slow and not the high-speed internet that I was expecting. The area was a beautiful place to visit and the staff was very helpful in finding things to do in the area.
January 6, 2014
Rated 4.0 out of 5.0 by Doc 63 Very slow or not working internet.
We enjoyed our stay at this site except for a couple of problems. The maid forgot our room on the second day, but the front desk staff were right on it and came up immediately and were very nice, We stay at Holiday Inn Express regularly, but the internet here is the worst we have ever seen in a hotel. Too slow to even use.
January 1, 2014
Rated 4.0 out of 5.0 by jan47 For the most part a comfortable stay
Beds are comfortable. Decent breakfast. Large bathroom.
There were some problems - there was a fire alarm at 7 a.m. Not quite sure what it was about. I went down one flight of stairs and was told there was an all clear. But it was a rude awakening. That evening when I returned to my room the housekeeper had left the pillows on a chair and failed to tuck in the sheets.
I noticed that on both this trip and the last trip I took here, whenever there was a weather emergency alert all of the controls on the TV remote seemed to be frozen. Can't change the channel. Can't turn the TV off. I admit this is a relatively minor complaint.
On the other hand, I was greeted with freshly baled (still warm) chocolate chip cookies.
December 30, 2013
Rated 2.0 out of 5.0 by Waterfall3fans Cleanliness in bathroom
We have looked forward to our stay in Brevard each year for the past 3 years. This year's experience was not very pleasant. The bathroom sink drain was plugged and water backed up terribly in the sink. Why that had not been repaired before we were given the room was a surprise and even more so when it was not fixed before our 2nd night's stay after we had reported it that morning.
There was mildew on the shower curtain which again surprised us as this was very visible and not cleaned before we arrived. We stayed in 2 other Holiday Inn Express locations within days of staying in this one. Our service was much better with theirs at a lower price.
In the past, we have told friends and family to stay at this hotel in Brevard. We don't know after this experience that we would do that for this location.
November 3, 2013
Rated 5.0 out of 5.0 by StressedMOG Great Stay durning a stressful weekend
I can't say enough about how wonderful our stay was this past weekend. The staff was friendly and helpful. Each time I came through the front door , the desk staff greeted me with a smile. They made it possible for me to have the jacuzzi suite for 2nights f our stay.. If you want a wonderful suite with lots of space and hot bath, the jacuzzi suite is the way to go. Thanks to the staff and especially our housekeeper for making our busy stressful weekend less stressful.
October 30, 2013
Rated 4.0 out of 5.0 by Cshell575 Nice place
Nice corner room in a quite little town. The breakfast was good.
October 25, 2013
Rated 5.0 out of 5.0 by SleeplessInHenderson Great stay in Blue Ridge Mtns
Two thumbs up. Great place to base yourselve to visit the blue ridge mtns, easy access to Asheville and Hendersonville, the Blue Ridge Parkway and Picquah Forest. Very clean and pleasant. Good beds. The girls clean the rooms well and breakfast is good. Nice staff.
Avoid the Hendersonville hotel.
October 22, 2013
Rated 5.0 out of 5.0 by NCorbust Great service, friendly staff, comfortable rooms, great location
Provided everything we needed and was close to many attractions
October 17, 2013
Rated 5.0 out of 5.0 by RLC29 Great all Around Experience
I stayed at this holiday inn from Oct. 8th thru 11th, 2013. I had a beautiful and spacious 1 King Bedroom with a separate Living room and dining room, very clean, Micro Refrigerator and Microwave in the room. Very relaxing and Continental Breakfast each morning fit for a king. I recommend this hotel to anyone that will be visiting the Brevard, NC area.
October 15, 2013
Rated 4.0 out of 5.0 by Marriageone Even when it's difficult
We had a lovely stay at this facility. The room was spacious and well appointed. Obviously very comfortable. However, on our last night we had a problem will the AC dripping a lot of water onto the floor. In short order this was making an awful noise and this started oround 3am. I calld the front desk and they shut off the AC from there. By 4am, the machanical engineer was in the room and by 4:30am, the leak was stopped and he was gone. We lost some sleep that night, but later that morning when we checked out, the manager refunded a substantial portion of what we had paid for that night. I'm not saying that what the manager did was a surprise, but it was the right thing to do and that is worth noting. When we are in Brevard agin, we will stay at this location. Well done! To all involved.
October 9, 2013
Rated 3.0 out of 5.0 by madron Poor Internet Service
I have complained about the Internet Service for years with no effect. It is very poor and unreliable. We will research other areas to vacation because of this. We also were not allowed to relax in the chaise lounge chairs pool side as we have always done in the past. We were quite disappointed with this stay.
October 8, 2013