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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:2
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish

Pet Policy

Pet Policy

We offer pet friendly rooms for domestic pets. Complimentary K9 treats available. Pet walking areas provided. Pet service fee is 25.00 per night.
Pet deposit amount  75.00  USD  per stay
Pet fee amount  25.00  USD  per night

What's Nearby

What's Nearby

Blue Ridge Parkway
Distance From Hotel:0.5MI
Billy Graham's Training Center "The Cove"
Distance From Hotel:0.5MI
Folk Art Center
Distance From Hotel:1.0MI
Western North Carolina Nature Center
Distance From Hotel:3.0MI



  • Number of parking spaces:144
  • Car Parking Available
  • Complimentary parking, special motorcoach spaces provided. Handicapped and Senior parking.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Business Center



  • Total number of rooms:111
  • Total number of rooms with only one bed:65
  • Total number of rooms with only double beds:46
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:2
  • Executive rooms
  • Interior corridor
  • Total number of floors:4

Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and
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Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and even area gem mines.Shop the eclectic stores of downtown Asheville or explore the Biltmore Estate, both just minutes away.

Business travelers can host events for up to 180 people using our 2,353 square feet of meeting space. For seminars, lectures or receptions, you'll have everything you need to be successful, like free Wi-Fi access, audio/visual technology and professional catering services. Well-appointed accommodations aren't our only business perk, as the award-winning Holiday Inn® Asheville - Biltmore East hotel is near the VA Hospital, Ingles Markets headquarters and the Billy Graham Training Center at the Cove.

Visit our hotel near the Blue Ridge Parkway where you can enjoy breathtaking mountain views from your guest room and enjoy a seasonal, heated pool and gazebo. Our friendly staff is knowledgeable on all of the events in the area and can get you wherever you want go.

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We go beyond other Asheville, NC hotels by creating a warm mountain lodge atmosphere the moment you walk in the cozy lobby. Our comfortable rooms provide for a truly unforgettable visit to Asheville.

Guest Reviews

Rated 3.8 out of 5 by 303 reviewers.
Rated 4.0 out of 5.0 Clean room Room was very clean, bed was firm but tolerable, pillows were very good, hotel staff were ok but not as good as I've seen in many other hotels. June 28, 2014
Rated 3.0 out of 5.0 by PITIFUL BELLMAN SERVICE I was there for a conference. There is ABSOLUTELY no way I would EVER RETURN due to your absolute LACK of luggage carts and Bellman service. When I FINALLY got a cart, I couldn't get to my room,242, due to those STUPID steps IN THE HALLWAY THAT SHOULD HAVE BEEN AN INCLINE.. DO YOU HEAR ME.....I WILL NEVER RETURN NOR RECOMMEND YOUR MEDIOCRE FACILITY THAT DOESN'T APPRECIATE THEIR PATRONS. June 28, 2014
Rated 5.0 out of 5.0 by RedNeck Rep I didn't get to use many of the services offered on this trip as I got in late June 26, 2014
Rated 4.0 out of 5.0 by Friendly staff, comfy bed, tiny bathroom My husband and I stayed in the hotel recently for a convention. The bed was comfy, the room was clean, and the staff was pleasant. The bathroom was a bit smaller but I'm short. However, my husband is 6'3" and had to squat to take a shower. Not a pleasant experience for him. We ordered room service while there also. The food was pretty good but they forgot half my order. Staff went back and compensated the rest of our room service and breakfast the next day (which was delicious!). We also took the shuttle one evening. Can't beat it, especially if you need a designated driver at the end of the night! A bit pricey normally but we got a discount for the convention. June 26, 2014
Rated 5.0 out of 5.0 by Wonderful Experience We were very pleased with our stay. The rooms were nice, clean and quiet! The quality of sleep that is achieved there is wonderful. (I guess their claims on beds and sleep services are dead on!) The staff members were AMAZING! They were super helpful with all that we needed....and I am a very needy person. Kudos to you all! Last thing I would like to say is....most hotels room service (food) is not quite up to par. Some poor to say the least, BUT this hotel has got one amazing CHEF(s). DELICIOUS!! Was not expecting that kind of quality. We will be back and I will be recommending this hotel to friends that are headed to the Asheville area! June 26, 2014
Rated 3.0 out of 5.0 by Not up to Crowne Plaza Standards Decent location, but difficult to find if you are driving. Check-in was very slow and we were checked into an occupied room - embarrassing! Housekeeping failed to replenish soaps, shampoo, etc. at any time during a 3-day stay(only one bath towel one day) and it was normally after 4:00 pm when room was serviced. Older facility (previously a Holiday Inn) that is not up to the standards of a Crowne Plaza Hotel. Not a particularly good value for the price paid. June 26, 2014
Rated 5.0 out of 5.0 by I fell in love with the Beds !! We attended the International Doll Show as one of the artists..fell in love with Asheville North Carolina and we were more than happy with the beauty of the Crowne Plaza..everything was very well organized from the friendly staff members to the great food and after a very long day returning to the comfort of our very well cleaned room and ohhhh the comfort of our bed was amazing We look forward to returning next year for a brand new adventure. Thank You Crowne Plaza for making our stay at your hotel a wonderful time June 26, 2014
Rated 3.0 out of 5.0 by need warning about hotel events Customers should be alerted when the hotel is hosting something like the tattoo and body piercing exposition that took place while we were there. We would have booked elsewhere for sure. Also, the AC was so noisy that it was difficult to sleep and the elevator was out of order one day. The hotel was several miles outside of the city proper so driving in was necessary. Not great. We are going to use another hotel chain from now on. June 25, 2014
Rated 4.0 out of 5.0 by Nice property Great place for dogs, lots of green space to run around on. Food is good and amenities are nice. June 25, 2014
Rated 4.0 out of 5.0 by Great place! Glad we found this hotel when passing through on our roadtrip! June 24, 2014
Rated 5.0 out of 5.0 by nice room comfortable bed good food I think the price is a little over for cost of this hotel, it would be more in line with a cost of 150.00 June 24, 2014
Rated 5.0 out of 5.0 by Great place for overnight stay Hotel was easy to access, very quiet, and comfortable. Would stay again if traveling to the area. June 22, 2014
Rated 2.0 out of 5.0 by Crowne Dump Old, yucky, unloved - just not a nice Crowne Plaza - not kept up, etc. The hotel staff is not trained. The gym equipment is ancient, carpets stained - just - well - not worthy of a Holiday Inn property. June 22, 2014
Rated 3.0 out of 5.0 by Room The bed was very comfortable! I was not pleased though with the noise that occurred two of the three nights I stayed there.This is the 2nd time I have stayed there and the first time it was noisy with people pulling the fire alarm 2 nights in a row. Young people very loud at late hours of the night! The rooms really need to be updated to the quality of a 3 star hotel. My room had lots of stains on the carpet and it seemed old. Not enough plug outlets for my needs. The venue for our convention was great one. The luncheons that were served were excellent. The restaurant was good. f my company chooses this venue for their next convention I will probably stay at another hotel so I can get a good nights sleepl. June 20, 2014
Rated 3.0 out of 5.0 by Not worth the price. The hotel room was old with old furnishings. Bathroom needed caulk and the carpet in the room was stained throughout. The mini refrigerator looked like it was from the 70's. The bathroom hair dryer was old as well. The restaurant that was open for lunch took way too long. Never was sure who our server was and from being sat to receiving my credit card receipt, it took an hour and 40 minutes. Basically, the Holiday Inn Express that I stayed in the day before and the one I'm in now as I type this were/are way better. Nicer and newer. June 19, 2014
Rated 5.0 out of 5.0 by An Excellent Stay We stayed for a Doll Show, very convenient as our room was just yards from the Convention Ctr. Great food in the Bar and Restaurant.. The staff were the best we have met in years.. A special mention for Angie who found my wife's lost earring and made sure that it was returned to our home in Florida. June 19, 2014
Rated 4.0 out of 5.0 by A nice place to stay. Overall, not a bad facility. No WiFi in most rooms. A guest spa/hot tub would be nice. At a premium rate I was surprised to be charged for the shuttle. June 19, 2014
Rated 4.0 out of 5.0 by Excellent Value The overall value for the price of a nights accommodation was excellent. June 19, 2014
Rated 4.0 out of 5.0 by Nice room but..... The room was nice and had a great balcony with chairs. The common areas (mainly the hallway leading to the elevator from lobby) were very dirty. Food had been dropped and not cleaned up for at least 12 hours. The main vending machines were completely out of most items. I have stayed at several Crowne Plaza resorts and hotels and this one is at the bottom of the list. I expect more out a resort that charges as much for rooms as this one did. June 18, 2014
Rated 3.0 out of 5.0 by Mixed review Nice staff and great shuttle service. The water in the room tasted awful and there was no more water in the vending machines. I didn't like the fact that there were no opaque curtains to close. There was a high pitched sound in the pipes that kept me from getting a good sleep. There wasn't much to choose from that was vegetarian but fortunately for the shuttle service I ate well in the town. (The brunch was good.) June 18, 2014
Rated 2.0 out of 5.0 by Ok Room and Outstanding Service I cannot speak highly enough of the fantastic staff at this hotel. They were very helpful and attentive. The room and bathroom on the other hand left much to be desired along with the thin walls. June 18, 2014
Rated 4.0 out of 5.0 by Room was comfortable. Out stay was pleasant . The only problem for me was the fact that the internet service was down in our part of the hotel. I was told that it had been hit by lighting but I still needed to use it some in my room. I am sure that it was taken care of the first of the week. June 15, 2014
Rated 5.0 out of 5.0 by Fantastic stay at a great price The grounds are fantastic, the staff is ready and willing to assist in any way and the price was extremely reasonable. Will be staying here on every trip over to Asheville from now on. A true diamond in the rough. June 15, 2014
Rated 4.0 out of 5.0 by Etwas laut wegen der Autobahn Gute Lage mit Shuttle-Service zur Innenstadt. Andere Sehenswürdigkeiten (z.B. Biltmore) sind einfach und schnell zu erreichen. Allerdings führt die Lage in der Nähe einer Autobahn zu einem relativ hohen Geräuschpegel. June 13, 2014
Rated 5.0 out of 5.0 by Excellent outdoor amenities Very much enjoyed access to three pools, outdoor pool at hotel as well as an additional outdoor pool and indoor pool with hot tub at the Asheville Raquet Club that guest of this Crowne Plaza have complimentary access. June 10, 2014
Rated 5.0 out of 5.0 by room and TV The rooms and bedding were great and would have enjoyed having a TV remote with the sleep feature. I enjoy watching TV and sometime I fall asleep and if there is a sleep feature on the TV remote then I can set the time to go off and I'm assured that my TV watching will not bother anyone. June 10, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent value in Asheville. Convenient to everywhere and the staff is second to none June 9, 2014
Rated 3.0 out of 5.0 by Nice lobby but rooms need updating Nice enough hotel but on our stay we called room service at 9pm and were told they left for the night. They should have been available until 10:30pm. Not what you want to hear after a long drive and looking for some dinner. The carpets in our room were stained almost everywhere, they charge a Pet fee, they need to use it to better clean these rooms. June 9, 2014
Rated 5.0 out of 5.0 by Nice Hotel Comfortable and clean. The only suggestion is some deferred maintenance needs to be completed on the elevator cabs. June 8, 2014
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Quality Excellence Award Winner

Quality Excellence Award

Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

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