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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:2
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish

Pet Policy

Pet Policy

We offer pet friendly rooms for domestic pets. Complimentary K9 treats available. Pet walking areas provided. Pet service fee is 25.00 per night.
Pet deposit amount  75.00  USD  per stay
Pet fee amount  25.00  USD  per night

What's Nearby

What's Nearby

Blue Ridge Parkway
Distance From Hotel:0.5MI
Billy Graham's Training Center "The Cove"
Distance From Hotel:0.5MI
Folk Art Center
Distance From Hotel:1.0MI
Western North Carolina Nature Center
Distance From Hotel:3.0MI



  • Number of parking spaces:144
  • Car Parking Available
  • Complimentary parking, special motorcoach spaces provided. Handicapped and Senior parking.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Business Center



  • Total number of rooms:111
  • Total number of rooms with only one bed:65
  • Total number of rooms with only double beds:46
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:2
  • Executive rooms
  • Interior corridor
  • Total number of floors:4

Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and
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Only Minutes to Downtown Asheville

Our Asheville, NC hotel's front door is just minutes to downtown Asheville and the Biltmore Estate. "America's Favorite Drive," the Blue Ridge Parkway is just 1/2 mile from the hotel. Experience your getaway in our mountain lodge atmosphere while exploring the Biltmore House, Biltmore Village, Black Mountain and all the shops and restaurants in downtown Asheville. Our hotel's address is also a short drive from scenic hiking trails, great antique malls and even area gem mines.Shop the eclectic stores of downtown Asheville or explore the Biltmore Estate, both just minutes away.

Business travelers can host events for up to 180 people using our 2,353 square feet of meeting space. For seminars, lectures or receptions, you'll have everything you need to be successful, like free Wi-Fi access, audio/visual technology and professional catering services. Well-appointed accommodations aren't our only business perk, as the award-winning Holiday Inn® Asheville - Biltmore East hotel is near the VA Hospital, Ingles Markets headquarters and the Billy Graham Training Center at the Cove.

Visit our hotel near the Blue Ridge Parkway where you can enjoy breathtaking mountain views from your guest room and enjoy a seasonal, heated pool and gazebo. Our friendly staff is knowledgeable on all of the events in the area and can get you wherever you want go.

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We go beyond other Asheville, NC hotels by creating a warm mountain lodge atmosphere the moment you walk in the cozy lobby. Our comfortable rooms provide for a truly unforgettable visit to Asheville.

Guest Reviews

Rated 4.6 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Great Stay The gentlemen that checked us in was great. I wish they were all this good. Even recommended a great BBQ restaurant. Only negative was internet connection was spotty. Called front desk and they gave me a 1-800 number to call? I called it and hung up after 10 minutes on hold. The people onsite should have some clue as some things to try, like resetting the hub for one. May 25, 2014
Rated 5.0 out of 5.0 by My choice when visiting the NC Aboretum. Staff was helpful and friendly. Made my visit very comfortable. May 25, 2014
Rated 5.0 out of 5.0 by Great Staff I stay at this hotel whenever I am in Asheville. The building is convenient to blue ridge parkway and Biltmore. Recently installed carpet and new beds. The owner gets it. His employees speak very highly of him and the positivity can be felt their attitudes toward their jobs and how they treat guests. I am proud to patronize this hotel. Good work. May 14, 2014
Rated 4.0 out of 5.0 by Front Desk For the Check-in process there was 1 male and 1 female handling the desk. Both were very nice. The female was extremely knowledgeable and helpful. I am sorry, I did not get her name. The room was very nice. May 12, 2014
Rated 5.0 out of 5.0 by Love the renovated hotel! A great stay! Great staff and I love the renovated rooms. Very clean and extremely comfortable. May 9, 2014
Rated 5.0 out of 5.0 by great service I have stayed at this hotel several times over 2 years time.Low staff turn over means great customer service.Centrally located to sites in the area. Overall a good place to stay. April 22, 2014
Rated 5.0 out of 5.0 by Perfect Hotel Great checkin, Upgrade, nice room, good breakfast. Just what you want. Would stay there again. April 20, 2014
Rated 5.0 out of 5.0 by I stay here 1 to 2 times per month These stays are all on business and after a long day, I appreciate being treated as a guest not a paying customer that must be endured. From the warm greeting at the front desk to the fantastic rooms, my stay has always had the greatest value. I have stayed at HIE across the USA and this is one of the finest. April 15, 2014
Rated 5.0 out of 5.0 by Asheville Holiday Inn Express should be the model for all Holiday Inns. The Inn is immaculate. The rooms are large and spotless. The manager, Steve, is so friendly and helpful. The kitchen crew is accommodating. We always look forward to staying there at the end of a long trip to get to Asheville. The price is also reasonable. April 8, 2014
Rated 5.0 out of 5.0 by Overall Good Value We enjoyed our stay and were very pleased with the accommodations and service. The staff was very helpful and pleasant. April 3, 2014
Rated 5.0 out of 5.0 by Long day short night After a long day's drive, it was nice to be greeted with a warm smile and help settling in for the evening. The room was very comfortable, clean, and convenient. We enjoyed out stay and would highly recommend this facility to anyone. April 1, 2014
Rated 5.0 out of 5.0 by Weekend getaway Added a weekend to a business meeting for my wife to enjoy the area. Had a great stay in newly renovated rooms. Service was great. March 28, 2014
Rated 5.0 out of 5.0 by Great Experience Amazing view, staff was helpful and pleasant. Great location March 15, 2014
Rated 5.0 out of 5.0 by Last minute overnight.... I stopped in at this Holiday Inn Express after looking online for one in the area. The lobby was clean upon entry and someone was waiting to help me. I usually check in at the Government rate, but the room was cheaper with their "Best Available". The desk clerk was very accommodating and assisted me quickly and efficiently. She suggested a newly remodeled room and even some dinner suggestions. The room was clean and quiet. Bed was comfortable and I slept well. I did not get up and partake in the breakfast. This room was perfect for my brief overnight stay. I would recommend this hotel to anyone traveling through the area. March 3, 2014
Rated 3.0 out of 5.0 by HVAC NOISE ON THE TOP FLOOR HI! Stayed in Rm 504 - Top Floor / HVAC noise above my head all night - sounds like a jet airplane taking off / could not sleep and had training all the next day - Tried! / also the heater-cooler in the room making noise while running / The cleanliness of the room was great! / I will stay again just not on the top floor and in a King Size Bed. March 1, 2014
Rated 4.0 out of 5.0 by Asheville visit We came into see the Biltmore and had a wonderful experience with our accommodations at this Holiday Inn. The staff was friendly and gave us directions to the Biltmore, Walgreen s. and Urgent Care, etc. The only suggestion I would have is to have a book of stamps at the desk for when a guest would like to do a mailing and needed to buy a stamp. See you again! January 27, 2014
Rated 5.0 out of 5.0 by Wonderful people, comfortable bed with soft linens, excellent service We enjoyed our stay here and felt really welcome. We had been travelling over 3500 miles on this adventure and felt at home here. The food was hot, service was good and the front desk people were outstanding. They provided directions complete with maps and smiles! The Christmas tree was still up when we arrived and the fireplace was aglow. Talk about a welcome home...We stayed several nights as we considered making Asheville our new home, even returned after a visit to surrounding area. The staff here was influential in our choice to stay a while. We have made our home here now and the only bad thing about this is we don't have a need to stay here anymore. Thanks to the whole staff. January 26, 2014
Rated 5.0 out of 5.0 by beautiful asheville a great stop in the mountains, even by night. great staff January 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed Love these motels and stayed in them every chance I got. January 6, 2014
Rated 5.0 out of 5.0 by Great room and staff My husband and I stayed here for two days just after Christmas. The staff were remarkably pleasant, courteous and helpful. When we asked for any help, it was immediate. The room was beautiful, quiet, clean and comfortable. Haven't been so impressed by a hotel experience in some time. Can't recommend highly enough. January 3, 2014
Rated 5.0 out of 5.0 by vacation 2013 When we arrived we asked if the room was close to the vending area and it was next to it. We are light sleepers and explained this to the Staff. The staff moved us so we would be away from the vending and the elevators and gave us a upgraded room at no extra cost. We will be back. They also have a great free breakfast bar. January 2, 2014
Rated 4.0 out of 5.0 by Affordable, quality place to stay. This HIE was affordable, in a convenient location, clean, with friendly and helpful employees. It is close to the Blue Ridge Parkway, the Biltmore House, dining and shopping. The bed was very comfortable and the room very clean. We have stay at this hotel often in prior visits and have been very pleased. Unlike prior visits, our room this time needed some maintenance adjustments. 1) The heating unit appeared new, but it would get too warm at normal settings. 2) The bathroom faucet also appeared relatively new, but was extremely difficult to turn water on and off. 3) The toilet seat unit appeared new also, but when lowering the seat portion, when it was about 3/4 of the way down, the lid would catch and would fall down on your hand or arm. We will stay at this HIE again in the future, despite the annoying issues with that particular room. January 1, 2014
Rated 5.0 out of 5.0 by Great Staff and Clean, Comfy Rooms Everything was lovely, from the initial check-in to the room, the spa, the breakfast, and the staff. January 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and yummy breakfast Great hotel. Clean room, nice bed and delicious breakfast. Would defiantly recommend to anyone. December 21, 2013
Rated 5.0 out of 5.0 by Nice stay We only stayed one night but enjoyed it. The breakfast bar was nice with lots of options. Staff were very friendly and our room was nice and clean. Very conveniently located as well! December 17, 2013
Rated 5.0 out of 5.0 by Great Place to stop Was only passing Thur but had a great nights stay in a very clean place. Thank to the staff for all their help December 8, 2013
Rated 5.0 out of 5.0 by Very nice property, all amenities as expected... Nice clean property. Great staff and an excellent value. Very satisfied... November 27, 2013
Rated 5.0 out of 5.0 by great stopping point going through the mountains great place and even better staff. the really know how to treat members November 26, 2013
Rated 5.0 out of 5.0 by Regular Visitor I stay @ this location almost monthly. Hotel has always been of good quality, kept up to date and clean. Staff make this an enjoyable and comfortable stay. Great location to one of our offices. November 24, 2013
Rated 4.0 out of 5.0 by Good Hotel I have stayed here numerous times, and enjoy my stays here. There are a few things that I would like to see fixed, the first thing is the attentiveness of the housekeepers while in the room. It is always the small things that make the biggest difference (i.e. making sure the amenities are stood up in the bathroom, the clock in the bedroom has been set when the power fails, etc) Another big thing that I have seen multiple times is the cardboard that is in the windows of the front of the hotel.. This is obviously the housekeeping staff room, and it looks trashy to see cardboard in the windows of a HIE hotel, this is something I would expect from another type hotel, not HIE. Otherwise comfortable bed, fast WIFI and clean hotel! November 23, 2013
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Quality Excellence Award Winner

Quality Excellence Award

Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

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