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Rated 4.5 out of 5 by 35 reviewers.
Rated 5.0 out of 5.0 by Friendly staff made to feel welcome The front desk staff very friendly and helpful room top class and very comfortable all restaurants required in walking distance, most enjoyable stay. May 13, 2013
Rated 4.0 out of 5.0 by excellent reception people and service Hard place to find--need better signage Hotel staff very personable. Room very comfortable Lots of services and rstaurants nearby May 13, 2013
Rated 4.0 out of 5.0 by Priority Club I think this is the first time since I joined Holiday Inn's Priority Club Membership that I haven't been treated as a special guest. I couldn't believe that it would ever bother me, but it did. This is why I became a member is the special feeling one gets checking in to your properties , , , , this visit I was just another off the street visitor. I will be back in the fall if not sooner and I am hoping to use some of my 60 thousand points for a get away, so I hope for a better feeling. May 13, 2013
Rated 4.0 out of 5.0 by Business Stay This HI is a very good, clean and quiet location. I've stayed here several times over the past two years. Room quality, staff and service is consistent and is what I expect from Holiday Inn. Good access to restaurants, downtown and a local shopping mall and theatre. Will stay here again for business or vacation.. May 12, 2013
Rated 4.0 out of 5.0 by Nice rooms/ so so food service Very nice rooms, good front desk attentiveness. I wish they had the option of feather pillows over the usual like some hotels. The food was a little disappointing and the wine choice was somewhat abysmal. Yes, I have a little higher standards being from calif. But Asheville has very good food and wine, but not this hotel May 11, 2013
Rated 5.0 out of 5.0 by I stay here whenever I come to Asheville I always try to book a room here when I'm in Asheville. As a Platinum Priority Club member they have always gotten me a room upgrade. I have found the staff at the front desk to be pleasant and helpful at all times- starting the day or ending. Many times at "Manager's Receptions" at other hotels you end up with some person who gets stuck serving beer to tired business people or vacationers. Last visit I had the pleasure of actually having a chat with one of the managers- Brandon. He represents the hotel so well!! The only negative I can find to the hotel is the available items on the food menu in the bar. It seems like the pride they take in everything else could translate into a bit more variety there. May 9, 2013
Rated 5.0 out of 5.0 by Great place to stay when in town great atmosphere, awesome town and the hotel is conveniently located. May 9, 2013
Rated 1.0 out of 5.0 by VERY DISAPPOINTED Having spent a wonderful night in The Staybridge Suites in Greenville, which is part of the same chain as The Holiday Inn, we chose to stay here on the strength of that experience . It was a mistake. I requested a quiet king room and was given a room directly beside the lifts and opposite the vending machine. When I asked for a different room I was told that none was available. I pointed out that I had specifically requested a quiet room. The front desk staff member then tried to blame the confusion on the website that I had used to make the booking. I pointed out that it was their own IHG website which I had used. And I reminded him of the Holiday Inn mission statement. We were then offered a double queen room. Poor service and a bad attitude. May 7, 2013
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