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Rated 4.5 out of 5 by 297 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Great hotel, friendly staff and very clean overall. May 21, 2015
Rated 4.0 out of 5.0 by Excellent hotel Overall excellent hotel. Upon entrance, I inquired about my IHG points and using for free night. Was directed that this is done online only. I retreated to my vehicle in order to book using my points. After a lengthy phone call, I was finally able to book using my points for what was supposed to be a "free" night. Upon checkout, I ended up having to pay $25. Granted this was a very nice hotel and it was in a convenient location but actually prior to using my points seemed very pricey. I had been traveling all day and was just looking for a safe, convenient place to sleep. No pool, gym, restaurant, bar or other amenities were used. The room took a considerable amount of time to cool off because the A/C unit was located in the adjoining sitting space and not in the actual sleeping area. Overall though, the staff were helpful and the hotel was very well kept. May 20, 2015
Rated 5.0 out of 5.0 by Friendly helpful staff The hotel staff was friendly and helpful. I needed to have ink replaced for printer and it was taken care of quickly. We had a problem with accessing the internet for a laptop computer and had to have a staff member rectify the problem. May 12, 2015
Rated 5.0 out of 5.0 by Awesome Customer Service Great customer service. the bed was very comfortable. the room and bath were clean and updated décor. plenty of fresh linens. the staff went above and beyond in their customer service and very friendly. May 8, 2015
Rated 3.0 out of 5.0 by Family reunion Room 223...April 30 thru May 3. Tiolet would not flush and another room was not available. First night was a bit a plunger and your staff could not get it to work. Finally my husband got it to work but no adjustment was make for this inconvenience. May 7, 2015
Rated 4.0 out of 5.0 by Great Bar Attendant The bar attendant did a great job. Really enjoyed it. The free shuttle was great and the driver was very friendly and helpful! May 6, 2015
Rated 5.0 out of 5.0 by Friendly Staff and Excellent Location Quick check in. Rapid Check out. Prompt response from the staff. Friendly environment April 29, 2015
Rated 4.0 out of 5.0 by Asheville Holiday Inn This hotel was a great choice while visiting the Biltmore Estate for its excellent value and location. The staff was very accommodating. April 29, 2015
  • 2015-05-23T14:28:58.914-05:00
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