Rated 4.4 out of 5 by 126
Rated 2.0 out of 5.0 by ambo44 Very Surprised and Not in a Good Way
Would not recommend. Very poorly cleaned with rude remarks posted in our bathroom on the mirror. Overall the value did not measure up to the cost.
June 25, 2014
Rated 5.0 out of 5.0 by Mother of 2 Sons This was an unexpected treat
The Day Shift front desk staff was exceptional. He acted like I was the only guest he had to serve. This made me feel important. I was shocked because I was not used to being treated this way. I usually get the feeling that I am just another number when I check into hotels The gentleman, I think his name is Michael or Mitchell, really went out of his way to help me resolve my problem with my car keys. I felt like he personally cared. He projected an upbeat attitude and a willingness to help me until the issue was resolved. This made me feel like I was a special guest.
June 25, 2014
Rated 1.0 out of 5.0 by Eddie1954 No one should ever stay here! And i mean ever!
Don't be deceived by appearances. This is one of the most beautiful hotels you'll ever see from the outside; but like the planet Venus, it's interior is a runaway greenhouse effect, with lightening bolts hitting the surface every few seconds. Our room had holes in the walls, pubes on the pillow, screeching noises from the pipes in the bathroom, and management that was as apathetic as a teenager in high school physics. Avoid this place. Indeed, since you're in beautiful Ashville, you should choose camping over the Holiday Inn--at least it'll be cleaner in the great outdoors!
June 21, 2014
Rated 5.0 out of 5.0 by Terri1652 Comfortable
Friendly staff, clean and comfortable rooms. I stay here often on business and the location makes it easy access to the best of Asheville.
June 9, 2014
Rated 5.0 out of 5.0 by Robochine Great Visit
Always a great visit at this location! The hotel is clean and the staff is friendly.
June 6, 2014
Rated 5.0 out of 5.0 by Beachbummer Nice but a little ways away from the action
Totally decent place to stay but, had to take a cab to enjoy the downtown night scene. A little pricey for the location. Smallest outdoor "pool" I've ever seen (but it is connected to the indoor pool which is nice). The staff was super friendly and very helpful!
June 5, 2014
Rated 5.0 out of 5.0 by theroadwarriornc Great hotel and staff
Have stayed here several times and I am never disappointed.
June 1, 2014
Rated 5.0 out of 5.0 by John from CT Good clean Hotel just past the Tunnel
Good place to stay in Asheville for reasonable cost. The Mexican restaurant across the street is good too. I have stayed here 15 times in the last 14 months.
May 31, 2014
Rated 4.0 out of 5.0 by Cheap affordable
This hotel was close enough to down town to walk and was clean and affordable. I had a nice view but lots of sirens throughout the day and night. The breakfast was expensive and not very good but there are a ton of places within walking distance and the hotel staff were good.
May 27, 2014
Rated 5.0 out of 5.0 by Robbo 1 Overnight Stay
Very good for stay overnight. Our room was quite comfortable
May 22, 2014
Rated 1.0 out of 5.0 Cleanliness
This hotel is nasty the service is terrible. I recommend not to stay at this Holiday Inn. The pillows and bed are terrible!!!!
May 16, 2014
Rated 5.0 out of 5.0 by NanArt Impressive
Excellent room. Very comfortable. Shower was good. Lots of counter space in bathroom. Only downside was getting to it from Tunnel Rd.
April 22, 2014
Rated 5.0 out of 5.0 by jon p very enjoyable experience
my wife and I spent a weekend in Asheville and decided on this inn.we were very pleased overall with our stay here.the staff was very friendly and accommodating.the room was very nice and we were upgraded to a suite,nice surprise.we would not hesitate to stay here again.
March 19, 2014
Rated 3.0 out of 5.0 by AW50 Uncomfortable bed
The room and service were good. The bed was too firm for my comfort. I did not have a comfortable night sleep.
March 15, 2014
Rated 3.0 out of 5.0 by Maryrose44 Good restaurant service
This hotel needs some work done to upgrade it. Staff on the whole were very good and attentive, especially the staff at breakfast. Did not appreciate being told to go to the store to buy detergent as they had run out !
March 12, 2014
Rated 3.0 out of 5.0 by Maryrose44 Nothing special
Disappointed as we had left the Charleston Holiday Inn that morning which is FABULOUS in comparison to this hotel.
March 12, 2014
Rated 4.0 out of 5.0 by dgausa A Holiday in Express experience
These holiday feels like a holiday in express, not saying that is bad, it just feels cheap.
March 10, 2014
Rated 5.0 out of 5.0 by Pegtim4345 Excellent hotel, very clean, great value
Any time I am in Asheville I will stay here. Spotless room, large and updated. Great price and excellent service and room cleaning. Very convenient to downtown, just a few minutes drive. Also close to Grove Park Inn. Bed was comfy but I wish it had a pillowtop mattress.
March 7, 2014
Rated 5.0 out of 5.0 by Doc is a clown Stay here!
Outstanding service. Terrific food and lounge service. Friendly staff that makes you feel at home. I highly recommend staying here if visiting or doing business in Asheville.
February 28, 2014
Rated 1.0 out of 5.0 by jkee6 flexible
had to move hotel due to storm. called to leave early but was billedfor tesecond night at 2 and never in room. As someone who stas 60 nights a year in their hotels I tought they would be creative with something. Room ad area were fne but will not stay with this location next time.
February 14, 2014
Rated 5.0 out of 5.0 by FergusH Excellent final choice!
This is a great hotel to stay at if you are planning on visiting Downtown Asheville, NC. The only complaint was that the sign needs to be a bit more prominent from the main road or you may pass where you need to turn. Besides that, we showed up on a Friday night around 9pm and were warmly greeted by the manager "Jon" who was very friendly and thanked us for being Priority Club members and was a very warm welcoming way to start our stay at this location (By far the best check in experience I have ever experienced in which it felt like we were his only priority at the time and gave us his full attention). The room was very clean (King - jacuzzi tub) very spacious and comfortable! When we left, (sorry I didn't catch the managers name) but he was also very friendly and offered us tips, and directions (Though we have both been to Asheville before it is always nice to hear what locals recommend and their feedback on things to do). We left with a huge smile and know that we will be returning to this hotel during our next trip to Asheville!
February 11, 2014
Rated 5.0 out of 5.0 by ChereeDumas1 Fire Drill
We love that hotel. While having cocktails the fire alarm went off. We all went to the lobby and hung out while the firemen cut off the alarm. False alarm. All in all, it was a great stay.
January 29, 2014
Rated 5.0 out of 5.0 by theroadwarriornc Will be a repeat guest
Very friendly staff. Very clean, restaurants in walking distance and bed was very comfortable. I only have one suggestion and that would be to add an additional lamp or lighting in the living room of the king suite. Great hotel and staff.
January 26, 2014
Rated 5.0 out of 5.0 by jenrn1 the nicest room I have ever stayed
The room was so nice, clean and comfortable! All of the staff was very friendly and helpful.
January 15, 2014
Rated 4.0 out of 5.0 by NEnative95 Great value!!
I highly recommend this hotel. It may not be right downtown but it's than 2 miles and less than a $10 cab ride. Joe provided 5star service and all the staff was friendly. The room was very clean and we were actually upgraded to a suite which a nice surprise!! We wished we were staying more than 1 night. Clean, modern bedding and excellent touches like labeling the pillows as to whether they were firm or soft so you knew what to ask for if you wanted more or how to divvy up between you & spouse ;) it was also a convenient location as far as highways go and the grocery store/ other restaurants/stores right across the street. Clean,fresh, and updated hotel!
January 1, 2014
Rated 4.0 out of 5.0 by Ahugg Visiting Asheville?
This is a great hotel choice. Minutes from downtown and near lots of restaurants, the highway and Biltmore. I've stayed here several times and the experience is consistently good.
January 1, 2014
Rated 5.0 out of 5.0 by TWED Perfect all around
My family and I spent a couple days hiking on the Appalachian Trail and couldn't have picked a better hotel to recuperate in. Hot tub, warm swimming pool, great coffee in the lobby, nice staff, great smelling shampoo/body lotion by Bath and Body works, and only a mile from downtown Asheville. What more could you ask for? I'll be back, that's for sure.
December 15, 2013
Rated 5.0 out of 5.0 by Map00008 Great Hotel Near Downtown
Great hotel near downtown. Really quick and easy cab ride from any bar downtown.
December 11, 2013
Rated 5.0 out of 5.0 by thood Perfect Stay
The staff could not have been nicer and more accommodating. The room was perfect - comfortable bed, very clean, spacious room.
The bartender (Jamey) was so nice and informative about the area. She made the stay so enjoyable - it was nice to catch a taxi downtown - have a great meal (at Tupelo Honey) and then be able to come back to the hotel late and find the bar still open. We will definitely stay here again!
December 6, 2013
Rated 3.0 out of 5.0 by My2012Holiday Room Dated
TV in room was a $100 Vizio economy model with a wavy picture. I had to fix drain in bathtub because it would not stay open. Toilet seat had been broken. Should have been replaced instead they did a sloppy fix. The bed was as hard as a rock. Lobby of hotel is small. This hotel is not on par with other Holiday Inn Expresses. Exterior of Hotel was dirty. I will not stay here again. This was an annual Thanksgiving Holiday. Last year I stayed in Boone and it was great. Next year I will go back to Boone.
December 3, 2013