Rated 4.5 out of 5 by 180
Rated 5.0 out of 5.0 by AF_Chief Ashville Holiday Inn Express
Great stay. Very nice bartenders! Room was clean. Internet was steady and fast. Convenient to many eating places.
August 27, 2014
Rated 5.0 out of 5.0 by JonathanT Anniversary trip- excellent!
Staff was very very helpful & friendly to 1st time visitors to Asheville.
Room service outstanding.
small complaint - jets in hot tub didn't work well. treadmill in fitness scenter needs to be calibrated -mph setttings and mileage not working correctly.
Overall, we would come back again.
August 27, 2014
Rated 5.0 out of 5.0 by Backwithyou Clean and close by eating and grocery if needed
My husband and I visited for a weekend getaway. The hotel was neat and clean. You can walk to eating places and grocery if needed. It is very close to downtown Asheville by car. The bed slept wonderfull. We do plan on returning to stay again.
August 27, 2014
Rated 5.0 out of 5.0 by racer t the staff welcomed us at the front desk with a big smile
the bed was comfortable the bathroom was roomy. I already recommended the hotel to a friend
August 26, 2014
Rated 5.0 out of 5.0 by Dante13 Great room, but prices are raised purely on location
Overall a great experience. Restaurants are close by, and its a great room. Very clean and comfortable spaces. It is a little difficult to find the entrance into the hotel parking lot from the road, anyone using a GPS may have trouble immediately finding the entrance to the parking area.
August 26, 2014
Rated 5.0 out of 5.0 by Laura629 My favorite Asheville Hotel
I travel to this area frequently for work and I always stay at this hotel. The staff remembers me and is always friendly. The rooms are very nice and have everything I need. The location is right next to several great restaurants as well. I often have my employees stay here as well and I recommend this hotel to anyone visiting in the Asheville area.
August 22, 2014
Rated 5.0 out of 5.0 by Jason from CBUS Outstanding Hotel!
This was my first visit to Asheville. I was in Asheville for business and I had a great experience at this hotel! The place was spotless and the staff was very helpful and friendly. The shuttle service is a great amenity. The shuttle driver, Richard, is very friendly and quite knowledgeable of the area. I want to return to Asheville for a future vacation and I know I will stay at this hotel!
August 21, 2014
Rated 5.0 out of 5.0 by family of four nc great stay
our family stayed at this property two nights on the IHG rewards program, the common areas and room were very clean. The restaurant only served breakfast and dinner and was a bit pricey. We were disappointed in the fact that the staff regularly parks the hotel shuttle in the handicap parking spaces directly in front of the hotel.
August 20, 2014
Rated 5.0 out of 5.0 by pam1670 enjoyable stay
I enjoyed my stay and the hotel was clean and very comfortable
August 20, 2014
Rated 4.0 out of 5.0 by hkg0205 Great stay, plan to eat out
Room and front office staff were wonderful. Awful experience waiting for breakfast. The staff was not friendly and said that they would get to us when they could - no apology for wait - ended up going out to breakfast!
August 18, 2014
Rated 4.0 out of 5.0 by KatyKay My Experience
I would suggest this facility to my friends traveling to Asheville. The mattress and pillows were extremely comfortable. I would love to purchase some of them for my own home.
August 16, 2014
Rated 5.0 out of 5.0 by AllisonA Great place to stay
I really enjoyed my stay at the hotel. The room was really nice and the location was great. Loved the views.
August 10, 2014
Rated 5.0 out of 5.0 by AJR123 Rates jacked up on busy weekends, but clean/comfy/convenient room
Well, the "Writing Guidelines" listed here from Holiday Inn asks me to refrain from mentioning the cost of my stay, so I'll just say it was higher than we've ever paid to stay at a Holiday Inn Express. Asheville had several large events planned over our weekend stay, and our "suite" was half the price of the newer hotels in the area, but still quite costly.
Our suite wrapped around the end of the hallway, and wasn't really a suite, as far as you would normally expect from Holiday Inn Express. Despite its small/unorthodox design, it was clean, quiet, and comfortable. If you are worried about room size and quality, ask about what you're getting before you check in.
We were promptly welcomed, offered a couple of free drinks at the bar, and the clerk at the front desk did everything he could to make sure we were happy upon our arrival.
If you want to eat breakfast, you will have to visit the restaurant and pay for it.
We have visited Holiday Inn Express Asheville on several occasions, and will continue to stay with them.
August 6, 2014
Rated 5.0 out of 5.0 by Linda2934 Wonderful king suite and great service
We enjoyed our relaxing stay at this hotel. So convenient and service is wonderful. Suite was so comfortable!
July 31, 2014
Rated 5.0 out of 5.0 by JJFGATOR Staff
Great staff at this hotel. Very friendly and helpful.
July 30, 2014
Rated 4.0 out of 5.0 by Jamie52 Cleanliness is a must
From the time I walked into the lobby our stay was great! Clean, soft sheets, comfy pillows is always a plus, and it smelled clean!
I would recommend going across the street to the Ingles grocery store and getting your snacks. I got a bag of chips out of the vending machine for $1.00 and that was just a handful of chips! Also the grocery store has a big name coffee store kiosk!
The coffee maker has coffee filter pods that make one cup of coffee. I like to have a pot of coffee on hand.
The shower head leaked really bad and I would suggest when you get in the room turn the shower on to check it out because there is nothing worse that getting ready to take a shower, cutting it on and NOT having any water pressure!
July 28, 2014
Rated 4.0 out of 5.0 by runnin fool Nice front desk and cleaning personnel
Enjoyed this place. Next door hotel was very unattractive but it did not negatively influence our feelings of safety or enjoyment of being so close to downtown and lots of restaurants as well as the mall. Would nice to have had free breakfast.
July 23, 2014
Rated 5.0 out of 5.0 by PickyGuy Spacious rooms. Great soaps!
Good size rooms. Friendly staff. Little talked about amenity is hotel soaps and shampoos. Holiday Inn uses a very good quality of soaps/shampoos.
Given the availability of Holiday Inns in my travels, I usually stay with a competitor. I have to say this location (though rooms do need updating) is very good.
July 20, 2014
Rated 4.0 out of 5.0 by sook much too expensive
after calling to talk to mgr, I expected the items I requested to be available. very simple things really, but to no avail. none was available after being promised by phone a week ahead. A simple luggage rack is not too much to ask., especially with cost of stay.
July 16, 2014
Rated 5.0 out of 5.0 by Shawn10101010 Stay
Kenneth (front desk) was very helpful! Location is just outside of downtown (about a 5-min cab). Grounds
July 15, 2014
Rated 5.0 out of 5.0 by Obi Cube Kenobi Great stay, especially for the price!
The Holiday Inn on Tunnel Rd. in Asheville N.C. provided us a fabulous room with a king bed, in room whirlpool tub, and outdoor balcony over looking the beautiful Blue Ridge mountains! The staff was very accommodating and friendly. Over all it was one of the best stays i have ever had at a hotel, and when considering the price for the amenities, it was over the top!
July 14, 2014
Rated 5.0 out of 5.0 by Madbax13 Staff
Staff was great from guest services to the breakfast wait staff to the nightly bartender. They all made my stay very enjoyable.
July 13, 2014
Rated 5.0 out of 5.0 by SeminoleMan Great Place to Stay
My family very much enjoyed our stay at this hotel. The staff was awesome and the room was extremely clean
July 12, 2014
Rated 3.0 out of 5.0 by Jay and Beverly Reasonable Rates, Bad Views
Overall, this hotel was average - good value for the money. It was located near the downtown area but the views (of an adjacent motel were terrible, makes you feel like your next door to a ghetto).
July 6, 2014
Rated 2.0 out of 5.0 by ambo44 Very Surprised and Not in a Good Way
Would not recommend. Very poorly cleaned with rude remarks posted in our bathroom on the mirror. Overall the value did not measure up to the cost.
June 25, 2014
Rated 5.0 out of 5.0 by Mother of 2 Sons This was an unexpected treat
The Day Shift front desk staff was exceptional. He acted like I was the only guest he had to serve. This made me feel important. I was shocked because I was not used to being treated this way. I usually get the feeling that I am just another number when I check into hotels The gentleman, I think his name is Michael or Mitchell, really went out of his way to help me resolve my problem with my car keys. I felt like he personally cared. He projected an upbeat attitude and a willingness to help me until the issue was resolved. This made me feel like I was a special guest.
June 25, 2014
Rated 1.0 out of 5.0 by Eddie1954 No one should ever stay here! And i mean ever!
Don't be deceived by appearances. This is one of the most beautiful hotels you'll ever see from the outside; but like the planet Venus, it's interior is a runaway greenhouse effect, with lightening bolts hitting the surface every few seconds. Our room had holes in the walls, pubes on the pillow, screeching noises from the pipes in the bathroom, and management that was as apathetic as a teenager in high school physics. Avoid this place. Indeed, since you're in beautiful Ashville, you should choose camping over the Holiday Inn--at least it'll be cleaner in the great outdoors!
June 21, 2014
Rated 5.0 out of 5.0 by Terri1652 Comfortable
Friendly staff, clean and comfortable rooms. I stay here often on business and the location makes it easy access to the best of Asheville.
June 9, 2014
Rated 5.0 out of 5.0 by Robochine Great Visit
Always a great visit at this location! The hotel is clean and the staff is friendly.
June 6, 2014
Rated 5.0 out of 5.0 by Beachbummer Nice but a little ways away from the action
Totally decent place to stay but, had to take a cab to enjoy the downtown night scene. A little pricey for the location. Smallest outdoor "pool" I've ever seen (but it is connected to the indoor pool which is nice). The staff was super friendly and very helpful!
June 5, 2014