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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: ASHEVILLE
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:11
  • Parking
  • Service Animals Allowed



  1. Spanish

Pet Policy

Pet Policy

Pets are prohibited unless they are approved service animals.



  • Number of parking spaces:120
  • Car Parking Available
  • Underground parking also available.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Total number of rooms:111
  • Total number of suites:39
  • Total number of rooms with only one bed:43
  • Total number of rooms with only double beds:29
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:11
  • Interior corridor
  • Total number of floors:6
Discover a Home Away from Home at our Asheville, NC Hotel The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of
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Discover a Home Away from Home at our Asheville, NC Hotel The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed "America's Favorite Drive." Located only 1.5 miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour’s establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, and Chef's Corner Lounge and Grill are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown.
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Are you looking for quality Asheville accommodations? Our hotel rooms provide unrivaled comfort, with one king or two queen beds fitted with pillow top mattress, a HDTV and a microwave and fridge.

Guest Reviews

Rated 4.6 out of 5 by 348 reviewers.
Rated 3.0 out of 5.0 by Holiday Inn Asheville-Biltmore East I think the price was high for this outdated property. The rooms are in need of a makeover and I had to clean a lot of hair off of the hair dryer from the previous guests. Bed skirt was ripped. Towels were awful. Pillows and blankets were paper thin. The staff was excellent and that is the only reason I would see for booking this hotel over others at the same rate. They were friendly and helpful, couldn't ask for more of the staff. June 19, 2014
Rated 4.0 out of 5.0 by Good and Bad We stayed at this particular hotel for four nights. We had stayed here previously for one night. I did not think it through...one night was fine, however, more than that was too much. The staff is amazing. The outside areas are awesome. The rooms are very claustrophobic and dark. After a day there I felt trapped. The bathroom is very, very small. There was not even room to put out our things on the counter. There was no mirror in the room so it was not like I could be using one mirror while my husband shaved at the other. The worse part was the lighting. The room was so dark that it was almost depressing. However, I cannot say enough good things about the staff nor the outside area. The restaurant and lounge area were great. I did not want to spend time in our room - so I was at the pool area every chance I got. Okay for a one night - to stay longer - I do not recommend. June 17, 2014
Rated 5.0 out of 5.0 by Impromptu Weekend Came to this hotel on a recommendation from my son who lives in Asheville. While we didn't have a pet with us, this is a pet friendly hotel, which is important to him. You wouldn't even know that they accommodate pets based on the room and hotel condition. June 17, 2014
Rated 3.0 out of 5.0 by Confused The service did not correspond with the reputation June 15, 2014
Rated 5.0 out of 5.0 by Weekend in Asheville My Stay was very enjoyable day night desk staff very helpful, courteous, knowledgeable, impressive made for a wonderful stay. Hotel was very clean out side with all the landscape was breath taking. The dining area, clean the staff friendly, and courteous. When back in this area I will stay here. June 15, 2014
Rated 5.0 out of 5.0 by Our "Go To" place in Asheville When we come to Asheville (about once a year) we always stay at the Asheville-Biltmore East. We like the east end of town, and it's convenient to the Blue Ridge parkway and the highway to Black Mountain. Comfortable, well-run, nice location, building and grounds. We like it. -- Doug and Sally, Sonoma County (SF Bay area), California. June 14, 2014
Rated 5.0 out of 5.0 by 3 days in Ashville Great hotel. Staff very attentive. The only problem was the noisy dog that was left by it's owner in the room next to our room for hours at a time. Otherwise, great. June 13, 2014
Rated 5.0 out of 5.0 by Very nice and pet friendly Very nice hotel. Rooms nice size and tastefully decorated. Grounds beautifully landscaped. Everything was very clean, quiet and comfortable. Breakfast was a good Buffett with hot and cold items. I would definitely stay here again. June 12, 2014
Rated 5.0 out of 5.0 by Excellent Stay We stayed at this location last week. The hotel is beautifully decorated and the staff is very accommodating. The beds are very comfortable. There is no need to leave the hotel as the restaurant is excellent. We will definitely stay again. June 11, 2014
Rated 4.0 out of 5.0 by Great Location and Staff Just off the Blue Ridge Parkway, this location provide a nice retreat from busier properties. The desk staff was very friendly and provided good suggestions for dining and activities. I missed having the cinnamon rolls for breakfast that I get at HI Express properties, but the breakfast selections were still good and tasty. We enjoyed looking at the decorations in the lobby, and there are many areas in which guests may relax outside of their rooms. The pool area was clean and very welcoming with the furniture, shelter, and the gorgeous view of the mountains. Even though there are two pet friendly floors (1st and 3rd), pets were a non-issue during our stay. This will be my location of choice when staying in the Asheville area in the future! June 10, 2014
Rated 5.0 out of 5.0 by Great Choice My mother and I stayed here while visiting Biltmore. Staff was great and we had a wonderful stay and great mother and daughter vacation. June 10, 2014
Rated 4.0 out of 5.0 by Nice stay Had a nice stay at Biltmore East. Room and service great. Clean, comfortable and safe. Air conditioner was loud. June 8, 2014
Rated 4.0 out of 5.0 by Pleasant stay Our stay was, for the most part, quite pleasant. It was only about a 10 minute drive to downtown Asheville and very close to the Blue Ridge Parkway. The room was very nice, and the pool was large and had a great view of the mountains. We wished the gorgeous pool was open much earlier in the morning. (It opened at 10 a.m., and we had to hit the road by then.) The landscaping and decorations were nice, but the continental breakfast was pretty limited. Staff members were very nice and helpful. We'll probably stay there again on future visits. June 7, 2014
Rated 5.0 out of 5.0 by Mountain Retreat This is a beautiful location easy to reach off I-40. The landscaping is exceptional with a private hiking trail created for guests. The mountain view from our room and large outdoor pool was very nice and put us in a mood to relax. The lodge-like atmosphere included a full restaurant and bar. The complimentary breakfast was excellent and the serving staff very friendly. It was a perfect spot to stay when visiting the Biltmore Estate. June 6, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service The hotel was clean and neat, The staff was friendly and very helpful. The room was clean and the bed comfortable and long enough I didn't hang off the food like most hotels. The food was hot and good. I would stay here again on my next visit. They made as feel like we were at home and not strangers. June 5, 2014
Rated 5.0 out of 5.0 by Great hotel and atmosphere Decided to book a room here for a weekend getaway and was blown away by how nice it was and the friendly staff. Will definitely be staying here again in the future!!!! June 4, 2014
Rated 5.0 out of 5.0 Absolutely Lovely! Driving up to the Holiday Inn was like stepping back in time. The landscaping leading to and around the entrance is just beautiful. From the minute you step inside you are greeted by every member of the staff and you feel they were waiting for your arrival. Any need is met immediately with a smile and helping hand. I simply cannot say enough good things about our five day experience here. It was absolutely lovely from beginning to the end. June 4, 2014
Rated 2.0 out of 5.0 by Very Noisy Place to Stay Stayed on 4th floor & the traffic, train, & pool guests was so loud. The bathroom has a vent in wall that goes to next room or floors. We could here them talking, dog barking, & see their light on. The AC fan wouldn't stay on so we could try & block out some noise. There is no light by door so very dark near closet. Room very compact & too pricy for this service. The common areas are nice & free breakfast was good. We found this on line when traveling & saw review about vent but ignored it. Please don't if you want to rest. We usually like Holiday Inn Express but this was the worst we ever stayed at. June 2, 2014
Rated 5.0 out of 5.0 by Great accommodations We were close to the Asheville Veterans Medical Center and this meant a lot as my husband has ALS. The entire staff concerned themselves with his needs and made sure he was comfortable. We have many more appointments and this is the place we will stay. May 31, 2014
Rated 5.0 out of 5.0 by Looking forward to my next stay. The friendliness of the people taking care of and cleaning the restaurant area in the mornings impressed me. May 31, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great service The rooms were well appointed and very comfortable. The staff was extremely friendly and helpful. A little ways from town but excellent freeway access. May 29, 2014
Rated 5.0 out of 5.0 by One of the besr Excellent Holiday Inn. Beautiful setting, Friendly & knowledgeable staff, and excellent food. Only downside was noisy, very noisy, air conditioner. May 25, 2014
Rated 5.0 out of 5.0 by Very nice Holiday Inn Good location, comfortable bed, clean room & good breakfast. May 12, 2014
Rated 4.0 out of 5.0 by Great location and good value for the money... My wife and I had to travel up to the Black Mountain area several times over the past couple of years and we always stay at the Asheville-Biltmore Holiday Inn because it is clean, well maintained, has a nice staff and a great central location to both Asheville and Black Mountain. For those that don't prefer room service, we especially like "Owls Place" the intimate size restaurant and bar located on the first floor just off the lobby that has a decent menu and serves a good evening meal it is also where you get your morning complimentary breakfast. Saves a lot of running around looking for a good place to eat when you are tired at the end of the day. I do wish they would increase the size and number of computers available to the guest downstairs in the "business media center" but otherwise I have no complaints and think this particular hotel is one of the best values for the money in the area. May 11, 2014
Rated 4.0 out of 5.0 by Biltmore Visit Staff and breakfast way above average. Room nice and clean, but noise from the street was a problem. Also, there is a vent between the bathrooms that allows noise from one room to another. I had the pleasure of hearing a mom and her young daughter wash their hair together and a guy at breakfast told of hearing his neighbor barf for a few minutes. .....this needs to be addressed. May 7, 2014
Rated 4.0 out of 5.0 by Excellent service and convenient location Excellent staff service and a convenient location if you follow the Blue Ridge Parkway (although the stretch north of Asheville was closed when I was there). Great food/drinks and atmosphere at the bar/restaurant - try the great local red wines! Extensive breakfast. Prices were reasonable but not very cheap - a lot lower than downtown Asheville though. So overall a very good experience. April 27, 2014
Rated 5.0 out of 5.0 by A GREAT PLACE TO STAY WITH AN EXCELLENT LOCATION. I stayed here twice this past week and everything was very good. One of my rooms had both a large fridge and a microwave. The other room had a smaller fridge without a microwave. The breakfast was free and excellent. The USA paper was the same date 2 days later. The restaurant closes during part of the day. However, there is a Waffle house right next door. April 11, 2014
Rated 5.0 out of 5.0 Great Stay! Passing thru for the night on way home to Chicago. Great Hotel, wonderful staff and rooms. Breakfast was by far the BEST ive had traveling. Pool was great with incredible view of the Smokies! Highly recommend! April 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and Very Clean Room, Great Service I have learned to read reviews before selecting accommodations while traveling. I looked at several in Asheville and based on others reviews I chose your hotel. I was not disappointed. I received exactly the rooms I asked for, they were clean, neat as a pin, roomy and comfortable. Everyone of the staff I spoke with was very gracious. The restaurant was clean and the food fresh. I would not hesitate to stay here again. Thank-you April 5, 2014
Rated 5.0 out of 5.0 by Wonderful stay We stayed here three nights while visiting Biltmore and other sites. We were fortunate to be placed in room #408. I think the front desk staff called it the King Executivve Suite. The decorations included a huge armoire, great pictures, a floor lamp made out of a muzzle loader and books on the shelves in the aforementioned armoire. We ate in the restaurant two evenings and were please both times. They served a very nice complimentary hot breakfast each morning. March 27, 2014
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