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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: ASHEVILLE
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:11
  • Parking
  • Service Animals Allowed



  1. Spanish

Pet Policy

Pet Policy

Pets are prohibited unless they are approved service animals.



  • Number of parking spaces:120
  • Car Parking Available
  • Underground parking also available.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Total number of rooms:111
  • Total number of suites:39
  • Total number of rooms with only one bed:43
  • Total number of rooms with only double beds:29
  • Total number of non-smoking rooms:111
  • Total number of rooms for the physically challenged:11
  • Interior corridor
  • Total number of floors:6
Discover a Home Away from Home at our Asheville, NC Hotel The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of
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Discover a Home Away from Home at our Asheville, NC Hotel The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed "America's Favorite Drive." Located only 1.5 miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour’s establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, and Chef's Corner Lounge and Grill are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown.
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Are you looking for quality Asheville accommodations? Our hotel rooms provide unrivaled comfort, with one king or two queen beds fitted with pillow top mattress, a HDTV and a microwave and fridge.

Guest Reviews

Rated 3.9 out of 5 by 310 reviewers.
Rated 5.0 out of 5.0 by Fantastic stay at a great price The grounds are fantastic, the staff is ready and willing to assist in any way and the price was extremely reasonable. Will be staying here on every trip over to Asheville from now on. A true diamond in the rough. June 15, 2014
Rated 4.0 out of 5.0 by Etwas laut wegen der Autobahn Gute Lage mit Shuttle-Service zur Innenstadt. Andere Sehenswürdigkeiten (z.B. Biltmore) sind einfach und schnell zu erreichen. Allerdings führt die Lage in der Nähe einer Autobahn zu einem relativ hohen Geräuschpegel. June 13, 2014
Rated 5.0 out of 5.0 by Excellent outdoor amenities Very much enjoyed access to three pools, outdoor pool at hotel as well as an additional outdoor pool and indoor pool with hot tub at the Asheville Raquet Club that guest of this Crowne Plaza have complimentary access. June 10, 2014
Rated 5.0 out of 5.0 by room and TV The rooms and bedding were great and would have enjoyed having a TV remote with the sleep feature. I enjoy watching TV and sometime I fall asleep and if there is a sleep feature on the TV remote then I can set the time to go off and I'm assured that my TV watching will not bother anyone. June 10, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent value in Asheville. Convenient to everywhere and the staff is second to none June 9, 2014
Rated 3.0 out of 5.0 by Nice lobby but rooms need updating Nice enough hotel but on our stay we called room service at 9pm and were told they left for the night. They should have been available until 10:30pm. Not what you want to hear after a long drive and looking for some dinner. The carpets in our room were stained almost everywhere, they charge a Pet fee, they need to use it to better clean these rooms. June 9, 2014
Rated 5.0 out of 5.0 by Nice Hotel Comfortable and clean. The only suggestion is some deferred maintenance needs to be completed on the elevator cabs. June 8, 2014
Rated 1.0 out of 5.0 by Worst Hotel Stay Ever The stay at this "resort" was definitely the worst experience I have ever had while traveling. I have stayed at many one and two star hotels that surpassed the accommodations and guest services I received during my stay here. I called a few days prior to arrival to request a king bed,and I was told that would not be a problem. When we checked in, we were given a room with 2 small beds,not the king I had requested. I was told there was an upgrade fee,which was news to me because the staff member I spoke with on the phone NEVER mentioned this. The staff never attempted to rectify this problem. The next issue was the "complementary wi-fi available in every room". We probably called five times during our two night stay because the wi-fi was NOT working. We were told twice that they would have the router reset,which didn't resolve the issue either time. One staff member told me to go out in the hallway or go outside on the deck because it usually works better there! Paying to stay at a "3 star" hotel and having to go outside your room just to use wi-fi...seriously? We eventually did try this,but the wi-fi still did not work. The staff eventually gave up and so did we. It was obvious they did not plan on resolving the problem. If you can't provide these services, they should not be advertised. Also, I would question the safety of the run down slow elevator. In short, this resort is outdated,overpriced, and the staff were the most unhelpful I have ever encountered. Our hotel stay here completely ruined the trip. June 5, 2014
Rated 5.0 out of 5.0 by Lion member from South Sarolina I needed a wheel chair and there was one waiting for me when i arrived. the staff was ready to help when I needed them. i will recommend the lodge to all my friends. Thanks. June 4, 2014
Rated 4.0 out of 5.0 by Great staff and experience Always nice checking in here. The staff is friendly and eager to assist with any questions. Very professional. The room was clean and I enjoyed the updated bathroom. Mulligans bar is a nice place to relax with a drink after a long day of touring. Melissa is the best! I would highly recommend this hotel to any friends visiting Asheville and look forward to my next stay. June 4, 2014
Rated 3.0 out of 5.0 by Fine, but not worth the cost. The hotel was comfortable and clean. The bus services to downtown were a nice perk, but at an additional charge. Breakfast was also an additional charge. I felt like I was being nickel and dimed for a room that was already pretty pricey. June 4, 2014
Rated 5.0 out of 5.0 by Good food and nice room. The stay was good with the exception of the television remote. If I had been interested in watching television it would not have been a good weekend. June 3, 2014
Rated 5.0 out of 5.0 by great staff and service only issue we had was during checkin, however there was about 10 of us checkin in at the same time, however since everyone knew that the Motel was booked solid, should have had more staff during checkin. June 3, 2014
Rated 5.0 out of 5.0 by Overall friendly and helpful service From the front desk clerk to the driver of the van which took us into the city, there was an atmosphere of friendliness and interest in my friends and I. My friend needed to use his IPAD but the hotel had some trouble with their WI-FI. Because he was inconvenienced, all 3 of us were given free breakfasts. June 1, 2014
Rated 2.0 out of 5.0 by Disappointed I booked 3 rooms. Most importantly one room was promised to be wheel chair accessible. The first supposedly accessible room we entered had a regular bathtub...NOT wheel chair accessible. Eventually it was switched. The second room booked was a suite. Upon entering the first suite we discovered that not only was the A/C not working but most of the electrical outlets didn't work. This room was switched to another tired looking suite where the furniture had not been replaced for a LONG time. The third room, a standard room, we discovered during the night was behind an elevator shaft. Needless to say this was not the quietest of rooms, but did not request a switch. Additionally, the elevator we used to get to the accessible room could best be described as disgusting.....dirty, shaky, and paneled in poorly painted plywood! Brunch was good, but dinner could generously be described as fair. The setting of the hotel is lovely, but the rooms, and some of the common areas need ALOT of attention. May 30, 2014
Rated 4.0 out of 5.0 by Downtown Asheville Trip Stayed at the Crown Plaza since most downtown hotels were booked or too expensive. The shuttle to dntn was a pleasant surprise and was clean and convenient. May 29, 2014
Rated 4.0 out of 5.0 by Exactly what I needed Check in was slow. Only 1 person checking people in even though there were 2 other people behind the check in counter. Otherwise the hotel was adequate for my needs. Could have used a bigger table to work from in my room. Property is close to downtown and highways which was convenient. May 28, 2014
Rated 5.0 out of 5.0 by Wonderful stay The only thing I would suggest is when you have a wedding party staying, and you get the Bride & Groom's name, try to keep the party on the same floor, or at least in the same building. There were family members all over the property, and we thought we would be closer than we were. We had family who drove a very long way , and we didn't get to see them at the hotel alot. There was a prom, and other wedding parties there, so lobby didn't have room for visiting. Other than that, We really enjoyed the hotel. I would definately go back.. Thanks May 22, 2014
Rated 4.0 out of 5.0 by conference Nice place with good service, great location and great customer service. Complaint for conference rooms-they were too cold. I know you can't please everyone when there is a conference but I was very uncomfortable. Other than that we had a pleasant stay. May 19, 2014
Rated 5.0 out of 5.0 by Gorgeous and comfortable! This location is so beautiful and well maintained. The rooms were spacious and clean. The patio was an excellent addition, with the gorgeous weather it was great for relaxing. I found the fitness room to be well appointed, and unfortunately was unable to try out the large gym due to time constraints. Love that they are pet friendly! Only "wish" was for a larger refrigerator and a microwave in the room. Otherwise this was the perfect stay. Great staff that was helpful and friendly! May 14, 2014
Rated 5.0 out of 5.0 by KCA show This hotel proved to be ideal for our event. The layout of the hotel and courteous staff were top notch! May 14, 2014
Rated 5.0 out of 5.0 by Great service hotel From checking in to checking out, the staff couldn't be more accommodating. Shannon the manager was great. So was Lynn in reservations and all the front desk staff. The room was terrific and everyone was friendly. Saying hello, good morning and good evening every time I passed by the front desk area. I would highly recommend this hotel. Is very convenient to downtown Asheville and all highways. May 3, 2014
Rated 1.0 out of 5.0 by Disgusting! I have stayed at this hotel many times since October 2013. I haven't been here in several months and I am saddened by its decline. It used to be that you'd check in to friendly, accommodating staff. I was greeted by a very sour manager and directed to my room in very brusque fashion. When I climbed into bed at 10pm, I found a dirty sock! I found this after I overlooked the dead spiders on the floor at the baseboards of the room. The manager escorted me to a new room. She did follow up to see if everything was ok. With the exception of a static-filled television, I thought things were fine. The next morning when I got in the shower and closed the curtain, a used, dirty washcloth fell on me. I shared my concerns with the manager the evening before and with the assistant manager in the morning. Apologies, but no question of how they could make things better. Sad, sad decline of customer service and quality. April 30, 2014
Rated 5.0 out of 5.0 by Great staff, great location My wife and I attended a conference held at the hotel, so we got to mix business, training, and a visit to Asheville. The room was large and the bed very comfortable - we slept great. The staff is awesome - from the front desk to the shuttle drivers that bring you in & out of downtown Asheville. We had a great stay - really like this hotel! April 28, 2014
Rated 5.0 out of 5.0 by Front Desk Staff was Fantastic Overall great experience, food was superb and a good value, Front Desk Staff was very helpful, professional and friendly! Plan on return visit! April 27, 2014
Rated 5.0 out of 5.0 by Great Hotel! We loved the hotel. The staff was phenomenal and Asheville is a great place to visit. We will definitely stay here again. April 24, 2014
Rated 3.0 out of 5.0 by Older Property I had high expectations for this property. Being a Crowne Plaza I assumed the hotel would be top notch and beautiful especially being nestled in the mountains. I was disappointed though. The staff was friendly at check in and I was able to find my room without a issue. However once in the room I noticed some upkeep issues. It was quite obvious where new wallpaper had been placed in the room because at points on the wall the panel to the left was a shade darker than the panel on the right. It was not a striped wallpaper just a bad upkeep job. The door to get into the building I was staying in had a security bolt that had been vandalized. Luckily there was a magnetic strip at the top of the door that would release when you put in your key card. It was very unattractive when first entering into the building though. The stay was nice I was just disappointed in the quality of the upkeep of the hotel. It was obvious it was an older property which I definitely know in time does not look like it use to in its prime. April 17, 2014
Rated 4.0 out of 5.0 by Lovely location and great hotel A lovely hotel in a good location, close to interstate and with extensive grounds. Fitness facilities are close by, although the hike up the hill can be strenuous after a workout. Thanks to all the staff for making my stay one to remember! April 15, 2014
Rated 1.0 out of 5.0 by terrible stay @ Crown Plaza Worst hotel stay. Charged up more for the room then what it was booked for. Charged for every little extra thing that was provided. The beds were the wrong size the we were charged for the roll out bed. Overcharged for breakfast, and had to watched the Employee's fight over who was going to clean the tables. Defiantly would never stay there again April 13, 2014
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