Rated 4.5 out of 5 by 298
Rated 5.0 out of 5.0 by Georgiapeaches Good location and great staff
From check-in through check-out, great staff -- friendly, helpful, knowledgeable and efficient. Particularly liked the shuttle service to downtown Asheville from 4:00p to 11:00p. Wish it was available during the day, but understand the cost/difficulty.
May 24, 2015
Rated 5.0 out of 5.0 by FirefighterFonz Great Hotel
Great hotel, friendly staff and very clean overall.
May 21, 2015
Rated 4.0 out of 5.0 by Mevindicator Excellent hotel
Overall excellent hotel. Upon entrance, I inquired about my IHG points and using for free night. Was directed that this is done online only. I retreated to my vehicle in order to book using my points. After a lengthy phone call, I was finally able to book using my points for what was supposed to be a "free" night. Upon checkout, I ended up having to pay $25.
Granted this was a very nice hotel and it was in a convenient location but actually prior to using my points seemed very pricey. I had been traveling all day and was just looking for a safe, convenient place to sleep. No pool, gym, restaurant, bar or other amenities were used.
The room took a considerable amount of time to cool off because the A/C unit was located in the adjoining sitting space and not in the actual sleeping area.
Overall though, the staff were helpful and the hotel was very well kept.
May 20, 2015