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Rated 3.7 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great nights sleep Stayed here for four nights and it was great! Bedding was so comfy and pillows were the best I ever slept on! If I knew what kind they were I'd order some for our bed at home! The staff were very friendly and helpful and the food here is great. Location was excellent. Everything was very clean. If anyone from management reads this review could you please email me the pillow brand? I loved them. July 26, 2014
Rated 5.0 out of 5.0 by Wonderful Holiday Inn We stayed there for one night in July and found the hotel staff to be very friendly and efficient, and the hotel was quite clean. The price was reasonable for the amount of services provided: restaurant, bar/lounge, workout room, swimming pool, etc. When we pass through this area again we will definitely stay at this Holiday Inn again. July 22, 2014
Rated 4.0 out of 5.0 by Friendly Staff The staff at the hotel was friendly and aproachable. My stay was very confortable and the room was keep clean and welcoming. My only complain is that their wireless reception was very weak in the room. July 21, 2014
Rated 1.0 out of 5.0 by This hotel needs some attention We are Platinum IHG Rewards members and consciously choose the brand because of quality. We booked multiple nights in Asheville for business. We arrived and received a lukewarm welcome. Our room clearly had been used by a smoker even though we requested non-smoking. Returning to the desk, we were told no other room was available except one in "the noisiest part of the hotel." When I called IHG Rewards help desk I was put on hold to transfer to reservations so we could find a new hotel but no one ever answered the transfer. Basically it became clear IHG Rewards members were given the most awful rooms because we are not generating cash. Our room was not only smoky but located in the maintenance corridor, which was always clogged with cleaning carts, chatting staff, and the doors to the maintenance room and laundry were open most of the time and very noisy. In short, this is a sub-standard hotel and IHG members are considered a problem to be shunted off to the worst rooms. July 21, 2014
Rated 4.0 out of 5.0 by location nice location good staff clean quiet, hanndicap room bed to high.didnt use most facilities,wifi ok July 20, 2014
Rated 5.0 out of 5.0 by Great Customer Service Staff here are more than accommodating and made our stay here very pleasurable. Would definitely stay here again. July 18, 2014
Rated 3.0 out of 5.0 by Nice hotel but the internet service is not good in the rooms The hotel is nice and the staff is very nice but the internet service was not good in the rooms. I thought it was because I was on the 6th floor but I was there again on the 4th floor and had a problem also. July 17, 2014
Rated 4.0 out of 5.0 by Beautiful hotel! We chose this hotel for convenience while visiting family and stayed at the hotel over seven days. My 9 year old grandson totally enjoyed the pool and was usually in it twice a day. It was also a good place to meet and talk with other guests. The pool location was in the greater lobby and near a guest walkway. I really think that a mat would be helpful in the walkway to prevent slippery tiles. The room seemed small because of the two queen beds, large entertainment center and desk with chair and easy chair and table. It was a tight fit. Also, the air conditioner was quite loud and, even if you had the fan on 'auto', the fan ran constantly. That was annoying when trying to hear the television. The staff I encountered were helpful and friendly, with the exception of the housekeeping staff. I found that many didn't speak English, or they were just relatively sour-faced. They did their job well and our room was well-kept, but if I encountered housekeeping staff they were quite aloof or unfriendly. July 17, 2014
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