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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi
  4. Russian

Pet Policy

Pet Policy

Pets not allowed. Service animals only with certified papers.

What's Nearby

What's Nearby

Attraction:
NC Arboretum
Distance From Hotel:4.0MI
Attraction:
WNC Farmers Market
Distance From Hotel:4.0MI
Attraction:
Blue Ridge Parkway
Distance From Hotel:4.0MI
Attraction:
Biltmore Estate
Distance From Hotel:6.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary parking available for all guest. Tour bus parking available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2006
  • Total number of rooms:156
  • Total number of suites:4
  • Total number of non-smoking rooms:143
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:6
Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to
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Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to the Blue Ridge Parkway, America's Scenic Highway or Chimney Rock Park with its glorious waterfalls, hiking trails, and an opportunity for personal reflection time. Revisit the past with a trip to America's largest home, Biltmore Estate. Dwell on the future as you take advantage a massage or a soak in a mineral bath at an area spa. The Holiday Inn Asheville Biltmore West offers free high-speed Internet throughout the property. Find complimentary coffee each morning in the hotel's beautiful atrium or the privacy of your room. Start the day with a work out in our all new fitness room, a dip in the whirlpool or sunning on our large pool deck while the kids tryout our spacious video gaming room. The hotel's guestrooms feature pillow top mattresses, assorted pillow options, 250 thread count linens and all the other things you come to expect with Holiday Inn. Not expected are interior atrium view rooms or Jacuzzi king rooms. And remember, relax, it's Holiday Inn.
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Features
We are conveniently located right off Interstate 40, Exit 44, plus just 1 mile away from I-26 and I-240. Downtown and Biltmore Estate are just a 12 minute drive.

Guest Reviews

Rated 3.9 out of 5 by 391 reviewers.
Rated 4.0 out of 5.0 by recent stay front desk staff very courtueous and professional. would stay here again when in the area. November 23, 2014
Rated 2.0 out of 5.0 by Almost a decent value So as the prices in Asheville continue to rise, this place remains a decent deal that's a short cab ride to downtown if that's what you're looking for. The entrance to the hotel is quite nice, but the overall layout doesn't leave you with a good impression. I've seen much better places for the price. Some of the staff, not all of them mind you, need more training in customer service. I'm not a demanding guy, but at least be attentive if I show you a photo of a spider that was in my room and possibly was poisonous(I have to research it more). I recommended maybe spraying the room, and she looked at me as if I was wasting her time and simply said "ok." Later, I made a cup off coffee for myself at their complementary table, which is nice, but par-for-the-course as hotels go. But there weren't any lids. I went back to the front desk where my new friend was, who was by now in a casual conversation with a coworker, and after waiting to be acknowledged which didn't occur, asked them if there were some lids available. Her friend, with a dismissive wave, stated that whatever lids they had were over there. At this point I was annoyed, and said "Really? That's your response?" She stared at me blankly. I don't like to be a problem customer, I've been in the service industry and I know how frustrating it can get. But holy smokes, your job is not that hard. And that vibe kinda permeated this place, which is sad. So as far as this hotel goes, it's a 50-50 shot, I feel, on whether or not you'll get a good experience. The value is there, but expectations need to be tampered a bit. November 23, 2014
Rated 4.0 out of 5.0 by Comfortable bed -Good Sleep -Okay breakfast -Nice outside atmosphere, with plenty of amenities. November 23, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel!!! This hotel is beautiful, as is the mountain setting in Asheville, NC. I only stayed one night for a 2 day conference, but will definitely return with my husband for a future stay. The staff was very friendly and helpful. The room was gorgeous, and very comfortable. Room service was very prompt, and the food was delicious. Very good rate, for a great experience! November 21, 2014
Rated 5.0 out of 5.0 by Quite, Ambiance and Luxury We love staying at the Crown Plaza Resort in Asheville. It is so quite and peaceful there. The beds are so comfortable. We usually eat in the Lounge and they have the best burgers in town! They are as big as your head and so juicy with so many choices of what to put on your burger! This is the only place we will stay when we come to Asheville. We come twice a year to see my allergist and this place is perfect for us! November 20, 2014
Rated 4.0 out of 5.0 by great hotel and meeting space, met my budget perfectly staff is very responsive, hotel was keep in great condition, inside and out, during our stay. food was really good. November 20, 2014
Rated 2.0 out of 5.0 by Loud hotel w uncomfortable beds Way overpriced for what it is. Sheets were dirty and it took them 45 min to change. Can here people in stairwell and hallways all night. Bed and pillows very uncomfortable. November 19, 2014
Rated 5.0 out of 5.0 by At leisure in Ashville NC The Crown Plaza is an excellent base for this part of the USA. Rooms are very good, service is excellent, food options are varied and the staff are genuinely welcoming. The door-to-door shuttle into Asheville at $5 return is a good way of getting into the city as well as providing many dining options in the evening. The hotel bar is well stocked and very well tended with a wide choice of casual dining options. Breakfast can be a bit slow, and please oh please do something about the published directions for travellers with and without GPS systems November 19, 2014
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Atrium with Copper Tiled Fire Place
Atrium with Copper Tiled Fire Place
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Atrium with Copper Tiled Fire Place Hotel Exterior Front Desk Hotel Entrance Welcome to Holiday Inn - Biltmore West
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