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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi
  4. Russian

Pet Policy

Pet Policy

Pets not allowed. Service animals only with certified papers.

What's Nearby

What's Nearby

Attraction:
Biltmore Estate
Distance From Hotel:6.0MI
Attraction:
NC Arboretum
Distance From Hotel:4.0MI
Attraction:
WNC Nature Center
Distance From Hotel:7.0MI
Attraction:
Chimney Rock Park
Distance From Hotel:35.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary parking available for all guest. Tour bus parking available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2008
  • Total number of rooms:156
  • Total number of suites:4
  • Total number of non-smoking rooms:143
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:6
Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to
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Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to the Blue Ridge Parkway, America's Scenic Highway or Chimney Rock Park with its glorious waterfalls, hiking trails, and an opportunity for personal reflection time. Revisit the past with a trip to America's largest home, Biltmore Estate. Dwell on the future as you take advantage a massage or a soak in a mineral bath at an area spa. The Holiday Inn Asheville Biltmore West offers free high-speed Internet throughout the property. Find complimentary coffee each morning in the hotel's beautiful atrium or the privacy of your room. Start the day with a work out in our all new fitness room, a dip in the whirlpool or sunning on our large pool deck while the kids tryout our spacious video gaming room. The hotel's guestrooms feature pillow top mattresses, assorted pillow options, 250 thread count linens and all the other things you come to expect with Holiday Inn. Not expected are interior atrium view rooms or Jacuzzi king rooms. And remember, relax, it's Holiday Inn.
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Features
We are conveniently located right off Interstate 40, Exit 44, plus just 1 mile away from I-26 and I-240. Downtown and Biltmore Estate are just a 12 minute drive.

Guest Reviews

Rated 4.5 out of 5 by 175 reviewers.
Rated 3.0 out of 5.0 by Breakfast Everything was great except the breakfast. There was no eggs and the sausage was cold. This is not the first time. Holiday Inn Express needs to change there breakfast menu. May 28, 2014
Rated 5.0 out of 5.0 by Great Stay The gentlemen that checked us in was great. I wish they were all this good. Even recommended a great BBQ restaurant. Only negative was internet connection was spotty. Called front desk and they gave me a 1-800 number to call? I called it and hung up after 10 minutes on hold. The people onsite should have some clue as some things to try, like resetting the hub for one. May 25, 2014
Rated 5.0 out of 5.0 by My choice when visiting the NC Aboretum. Staff was helpful and friendly. Made my visit very comfortable. May 25, 2014
Rated 5.0 out of 5.0 by Great Staff I stay at this hotel whenever I am in Asheville. The building is convenient to blue ridge parkway and Biltmore. Recently installed carpet and new beds. The owner gets it. His employees speak very highly of him and the positivity can be felt their attitudes toward their jobs and how they treat guests. I am proud to patronize this hotel. Good work. May 14, 2014
Rated 4.0 out of 5.0 by Front Desk For the Check-in process there was 1 male and 1 female handling the desk. Both were very nice. The female was extremely knowledgeable and helpful. I am sorry, I did not get her name. The room was very nice. May 12, 2014
Rated 5.0 out of 5.0 by Love the renovated hotel! A great stay! Great staff and I love the renovated rooms. Very clean and extremely comfortable. May 9, 2014
Rated 5.0 out of 5.0 by great service I have stayed at this hotel several times over 2 years time.Low staff turn over means great customer service.Centrally located to sites in the area. Overall a good place to stay. April 22, 2014
Rated 5.0 out of 5.0 by Perfect Hotel Great checkin, Upgrade, nice room, good breakfast. Just what you want. Would stay there again. April 20, 2014
Rated 5.0 out of 5.0 by I stay here 1 to 2 times per month These stays are all on business and after a long day, I appreciate being treated as a guest not a paying customer that must be endured. From the warm greeting at the front desk to the fantastic rooms, my stay has always had the greatest value. I have stayed at HIE across the USA and this is one of the finest. April 15, 2014
Rated 5.0 out of 5.0 by Asheville Holiday Inn Express should be the model for all Holiday Inns. The Inn is immaculate. The rooms are large and spotless. The manager, Steve, is so friendly and helpful. The kitchen crew is accommodating. We always look forward to staying there at the end of a long trip to get to Asheville. The price is also reasonable. April 8, 2014
Rated 5.0 out of 5.0 by Overall Good Value We enjoyed our stay and were very pleased with the accommodations and service. The staff was very helpful and pleasant. April 3, 2014
Rated 5.0 out of 5.0 by Long day short night After a long day's drive, it was nice to be greeted with a warm smile and help settling in for the evening. The room was very comfortable, clean, and convenient. We enjoyed out stay and would highly recommend this facility to anyone. April 1, 2014
Rated 5.0 out of 5.0 by Weekend getaway Added a weekend to a business meeting for my wife to enjoy the area. Had a great stay in newly renovated rooms. Service was great. March 28, 2014
Rated 5.0 out of 5.0 by Great Experience Amazing view, staff was helpful and pleasant. Great location March 15, 2014
Rated 5.0 out of 5.0 by Last minute overnight.... I stopped in at this Holiday Inn Express after looking online for one in the area. The lobby was clean upon entry and someone was waiting to help me. I usually check in at the Government rate, but the room was cheaper with their "Best Available". The desk clerk was very accommodating and assisted me quickly and efficiently. She suggested a newly remodeled room and even some dinner suggestions. The room was clean and quiet. Bed was comfortable and I slept well. I did not get up and partake in the breakfast. This room was perfect for my brief overnight stay. I would recommend this hotel to anyone traveling through the area. March 3, 2014
Rated 3.0 out of 5.0 by HVAC NOISE ON THE TOP FLOOR HI! Stayed in Rm 504 - Top Floor / HVAC noise above my head all night - sounds like a jet airplane taking off / could not sleep and had training all the next day - Tried! / also the heater-cooler in the room making noise while running / The cleanliness of the room was great! / I will stay again just not on the top floor and in a King Size Bed. March 1, 2014
Rated 4.0 out of 5.0 by Asheville visit We came into see the Biltmore and had a wonderful experience with our accommodations at this Holiday Inn. The staff was friendly and gave us directions to the Biltmore, Walgreen s. and Urgent Care, etc. The only suggestion I would have is to have a book of stamps at the desk for when a guest would like to do a mailing and needed to buy a stamp. See you again! January 27, 2014
Rated 5.0 out of 5.0 by Wonderful people, comfortable bed with soft linens, excellent service We enjoyed our stay here and felt really welcome. We had been travelling over 3500 miles on this adventure and felt at home here. The food was hot, service was good and the front desk people were outstanding. They provided directions complete with maps and smiles! The Christmas tree was still up when we arrived and the fireplace was aglow. Talk about a welcome home...We stayed several nights as we considered making Asheville our new home, even returned after a visit to surrounding area. The staff here was influential in our choice to stay a while. We have made our home here now and the only bad thing about this is we don't have a need to stay here anymore. Thanks to the whole staff. January 26, 2014
Rated 5.0 out of 5.0 by beautiful asheville a great stop in the mountains, even by night. great staff January 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed Love these motels and stayed in them every chance I got. January 6, 2014
Rated 5.0 out of 5.0 by Great room and staff My husband and I stayed here for two days just after Christmas. The staff were remarkably pleasant, courteous and helpful. When we asked for any help, it was immediate. The room was beautiful, quiet, clean and comfortable. Haven't been so impressed by a hotel experience in some time. Can't recommend highly enough. January 3, 2014
Rated 5.0 out of 5.0 by vacation 2013 When we arrived we asked if the room was close to the vending area and it was next to it. We are light sleepers and explained this to the Staff. The staff moved us so we would be away from the vending and the elevators and gave us a upgraded room at no extra cost. We will be back. They also have a great free breakfast bar. January 2, 2014
Rated 4.0 out of 5.0 by Affordable, quality place to stay. This HIE was affordable, in a convenient location, clean, with friendly and helpful employees. It is close to the Blue Ridge Parkway, the Biltmore House, dining and shopping. The bed was very comfortable and the room very clean. We have stay at this hotel often in prior visits and have been very pleased. Unlike prior visits, our room this time needed some maintenance adjustments. 1) The heating unit appeared new, but it would get too warm at normal settings. 2) The bathroom faucet also appeared relatively new, but was extremely difficult to turn water on and off. 3) The toilet seat unit appeared new also, but when lowering the seat portion, when it was about 3/4 of the way down, the lid would catch and would fall down on your hand or arm. We will stay at this HIE again in the future, despite the annoying issues with that particular room. January 1, 2014
Rated 5.0 out of 5.0 by Great Staff and Clean, Comfy Rooms Everything was lovely, from the initial check-in to the room, the spa, the breakfast, and the staff. January 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and yummy breakfast Great hotel. Clean room, nice bed and delicious breakfast. Would defiantly recommend to anyone. December 21, 2013
Rated 5.0 out of 5.0 by Nice stay We only stayed one night but enjoyed it. The breakfast bar was nice with lots of options. Staff were very friendly and our room was nice and clean. Very conveniently located as well! December 17, 2013
Rated 5.0 out of 5.0 by Great Place to stop Was only passing Thur but had a great nights stay in a very clean place. Thank to the staff for all their help December 8, 2013
Rated 5.0 out of 5.0 by Very nice property, all amenities as expected... Nice clean property. Great staff and an excellent value. Very satisfied... November 27, 2013
Rated 5.0 out of 5.0 by great stopping point going through the mountains great place and even better staff. the really know how to treat members November 26, 2013
Rated 5.0 out of 5.0 by Regular Visitor I stay @ this location almost monthly. Hotel has always been of good quality, kept up to date and clean. Staff make this an enjoyable and comfortable stay. Great location to one of our offices. November 24, 2013
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Atrium with Copper Tiled Fire Place
Atrium with Copper Tiled Fire Place
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