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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi
  4. Russian

Pet Policy

Pet Policy

Pets not allowed. Service animals only with certified papers.

What's Nearby

What's Nearby

Attraction:
NC Arboretum
Distance From Hotel:4.0MI
Attraction:
WNC Farmers Market
Distance From Hotel:4.0MI
Attraction:
Blue Ridge Parkway
Distance From Hotel:4.0MI
Attraction:
Biltmore Estate
Distance From Hotel:6.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary parking available for all guest. Tour bus parking available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2006
  • Total number of rooms:156
  • Total number of suites:4
  • Total number of non-smoking rooms:143
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:6
Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to
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Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to the Blue Ridge Parkway, America's Scenic Highway or Chimney Rock Park with its glorious waterfalls, hiking trails, and an opportunity for personal reflection time. Revisit the past with a trip to America's largest home, Biltmore Estate. Dwell on the future as you take advantage a massage or a soak in a mineral bath at an area spa. The Holiday Inn Asheville Biltmore West offers free high-speed Internet throughout the property. Find complimentary coffee each morning in the hotel's beautiful atrium or the privacy of your room. Start the day with a work out in our all new fitness room, a dip in the whirlpool or sunning on our large pool deck while the kids tryout our spacious video gaming room. The hotel's guestrooms feature pillow top mattresses, assorted pillow options, 250 thread count linens and all the other things you come to expect with Holiday Inn. Not expected are interior atrium view rooms or Jacuzzi king rooms. And remember, relax, it's Holiday Inn.
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Features
We are conveniently located right off Interstate 40, Exit 44, plus just 1 mile away from I-26 and I-240. Downtown and Biltmore Estate are just a 12 minute drive.

Guest Reviews

Rated 4.6 out of 5 by 493 reviewers.
Rated 5.0 out of 5.0 by Great Place What a great place to stay. Staff was awesome and very tentative to our needs June 12, 2014
Rated 3.0 out of 5.0 by Unresponsive Everything was fair. Don't leave anything in your room when you depart because you may never see it again. I called three times about an item I left in the room and never received a call back (it's been over a week and still no return courtesy call). June 10, 2014
Rated 5.0 out of 5.0 by By far, one of the best hotels we've ever stayed in! This hotel is fantastic! The staff is friendly, helpful and very professional. We were pleasantly surprised by the spacious, beautiful room and comfortable bed. The shower was huge and luxurious. I highly recommend this downtown Asheville hotel! June 9, 2014
Rated 5.0 out of 5.0 by Highly recommend this hotel Friendly, helpful staff with a great location walkable to everything downtown made this hotel a terrific choice. Delicious food in restaurant another plus June 8, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Friendly Service Excellent Staff and Friendly Service. We will definitely stay at the Indigo if ever in Asheville again. This was a great place to stay and a great town June 8, 2014
Rated 5.0 out of 5.0 by The place to stay in Asheville! Hotels Indigo are outstanding - never have had a bad experience. The staff are well trained and very friendly. The hotels offer a unique experience for the traveler. They are well located, clean and comfortable. Very highly recommend the Asheville Hotel Indigo! June 7, 2014
Rated 5.0 out of 5.0 by Great place to stay! We loved staying here during our stay in Asheville. The hotel was within walking distance to downtown restaurants and shops. The staff was super friendly and helpful, and suggested great restaurants in the area. The bed were extremely comfortable, and the shower was huge! LOVED it! Would DEFINITELY recommend it and would DEFINITELY stay here again! June 6, 2014
Rated 4.0 out of 5.0 by great room Great room with a great view. Unfortunately, the lobby and restaurant were closed for remodeling during our stay. June 6, 2014
Rated 5.0 out of 5.0 by I would stay here again..... The hotel was nice and the staff exceptional. Walking distance to downtown. Nice views from the rooms. Overall, I would recommend this hotel. There are only two "cons" I would mention: 1) If you are a light sleeper try to get a room on the side opposite of the freeway. 2) If you have an oversized vehicle such as a full size truck or RV, parking may be difficult. But in these situations you can take advantage of the valet parking. June 5, 2014
Rated 5.0 out of 5.0 by Trendy Hotel in walking distance We booked this hotel for it's location. It is within walking distance of many places we wanted to eat/drink while in Asheville. We did not spend much time in the hotel, but when there, it was very pleasant. Expensive, but nice. The windows in our guest room allowed light in and a great view of the city and mountains. That was pretty fantastic. Breakfast included was nice. I had Lox and my friend had the breakfast combo. A pretty decent sized breakfast for the $12 voucher. Staff were MORE than weilling to help us find places to eat and see around town. Although we mainly came for The Biltmore Estate, we did walk around downtown quite a bit the two days we were there. We only stayed one night in the hotel. Parking is slightly a racket, the only reasonable way to park that we could see, was to valet. They did have a speedy service to have your car ready via text by the time you entered the lobby. Hotel Indigo is very trendy and fun and clean and new, but it is rather expensive. I would consider staying again if the price was right. June 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel all round Attractive modern, clean hotel with friendly and professional staff. Would definitely recommend. June 4, 2014
Rated 5.0 out of 5.0 by Customer service I was very impressed with customer service at the front desk and the valets. In particular, Candice was very resourceful, helpful and friendly. Thank you for a wonderful stay and I highly recommend this hotel with its unique and originality. June 3, 2014
Rated 5.0 out of 5.0 very unique and in great location awesome location to locale shops and restaurants, hotel was a bit pricey, but this was for a special occasion and loved the dogs everywhere. June 2, 2014
Rated 5.0 out of 5.0 by great customer service Room was quite large with a beautiful view of the mountains. Nice touches at the front desk, like snacks and cold drinks. Very attentive service. Would definitely recommend. June 2, 2014
Rated 5.0 out of 5.0 by Hip modern decor Loved everything about this hotel! The rooms are so beautifully designed and the view was amazing! Walking distance to downtown and close drive to the River Arts District. Great breakfast - yummy oatmeal. The entire staff was so friendly and very efficient. I would definitely stay here again. June 2, 2014
Rated 4.0 out of 5.0 by Loved the room and the mountain view Had a wonderful time In Asheville. I love the rooms at the indigo. There is a valet waiting for us when we arrived / u pull up to the hotel, parking is a little odd, so I thought valet was complimentary aside from tip. They charge u 15$ when u check out, which was not explained, and when I called and asked my car to be brought up as checking out they didnt have it and had to wait. A little irritating as i could have retrieved my car myself quicker and not have been charged. The valet said hey would credit my valet charge but didnt. The little restaurant is pricey but convenient. I wanted strawberries and blueberries one day at breakfast and they didnt have any...very strange. Overall, its a super clean place. I love that the rooms have laminate floor, instead of gross carpet. June 2, 2014
Rated 5.0 out of 5.0 by Just wonderful Nothing more needed, just book it and don't worry. May 30, 2014
Rated 4.0 out of 5.0 by Wonderful stay in the mountains! The Hotel Indego was a great place to stay for two nights in Asheville NC. Convenient to all downtown shops and restaurants. The room was spectacular- big and open with wonderful views. Unfortunately the lobby was undergoing renovation so I never got to see the lobby. Staff was very helpful and friendly. May 23, 2014
Rated 5.0 out of 5.0 by Asheville staff are really over the top every time I visit Thanks to everyone! The two gals at the front desk were exceptional. They are really a plus and hopefully are rewarded well for their attentive and courteous attitude. My valet service was quick and my car was ready when I expected. The guy at the cafe was extremely nice. The room attendants were always smiling and nice. I really enjoy the Asheville Indigo. You have a great mix of folks there! May 22, 2014
Rated 3.0 out of 5.0 by Just OK The hotel is nice enough. It's clean and relatively comfortable. It's just at this price point I expect to be blown away, and that certainly wasn't the case. The furnishings are sparse and remind me of what you'd find at Ikea. The lobby feels like a nice cafeteria. The bed was hard and uncomfortable and the tv was very small. There was also one of those old style heating/cooling units you find in cheaper hotels. Don't expect much of a view. Unless you're on a high floor you'll be staring at concrete. There are so many nicer hotels in Asheville at this price point that I don't feel the need to ever stay here again. May 22, 2014
Rated 4.0 out of 5.0 by Good... not great I've stayed in several boutique hotels throughout the US. This was probably the most disappointing. Hotel Indigo has a great look and a great concept, but it just falls flat... from ambivalent front desk to intrusive housekeeping, it just wasn't a great experience. May 20, 2014
Rated 5.0 out of 5.0 by Good Times in Asheville Had a "Great" time staying the "Indigo". The location was fabulous, 2 blocks from downtown. I could see the Grove Arcade entrance from my room. Quick walk to restraunts, shops, and all kinds of sites. Have recommended this hotel to friends and family May 20, 2014
Rated 4.0 out of 5.0 by Good for a One-night Stay Centrally located and ideal for exploring Asheville on foot. Also close to the main arterial routes. May 17, 2014
Rated 5.0 out of 5.0 by Great stay Have stayed here more than once and have had an excellent experience each time. Think their idea of adding messages on the floor during their lobby renovation is very cute. Only thing would like more of is an outdoor pation area with more cushioned seats. A deck and bar on the top would be awesome! They have seats and chairs outside but they are on the street side not the mountain side. But this would not stop me from coming back! May 14, 2014
Rated 5.0 out of 5.0 by Excellent We had a wonderful experience. The staff and hotel was excellent. Couldn't ask for anything better. May 14, 2014
Rated 5.0 out of 5.0 by Customer service was the best! Enjoyed the stay very much. I have already recommended it to a friend planning a trip to Asheville. The customer service was amazing! Thanks for a fun trip! May 13, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL My daughter and I found this hotel via yelp and we were as impressed with it as they suggested on the yelp site. The hotel, the staff and the rooms did not disappoint. The restaurant and bar close at 9 pm but when we went down at 9:15 they were still willing to mix a drink - that was beyond and above and so appreciated. The place had a hip and friendly feeling and it was VERY convenient to a cool downtown area. Thanks for being so special! May 13, 2014
Rated 4.0 out of 5.0 by Nice room, good location We enjoyed our stay here for two nights in Asheville. Hotel Indigo is at the north edge of the downtown blocks, but it is an easy walk to wherever. The parking was easy and straight forward. The room is very nice. Love the solid floors as opposed to carpet in the room. Beds slept well. The lobby was undergoing renovation so can't speak to how it will look after, but it didn't appear particularly worn to me. I would definitely return! May 13, 2014
Rated 4.0 out of 5.0 by A bit noisy but the customer service was fantastic! Me and my wife and 2 small dogs stayed one night on the way to Florida. Expressway outside was kind of loud and kept my wife and doggies up. The people at front desk were awesome and gave us a free nights stay in a much quieter room! In a world where it seems customer service is usually super terrible we were sooo happy with the INDIGO ASHEVILLE! May 10, 2014
Rated 5.0 out of 5.0 by Exelent stay! The hotel was clean and the staff was friendly and very helpfull. Also the location of the hotel gives quick access too downtown. Wil definetly stay there again next time i am in Asheville! But the bar closed early and it was difficult to order a beer to the rom after closing time. May 10, 2014
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Atrium with Copper Tiled Fire Place
Atrium with Copper Tiled Fire Place
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Atrium with Copper Tiled Fire Place Hotel Exterior Front Desk Hotel Entrance Welcome to Holiday Inn - Biltmore West
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