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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi
  4. Russian

Pet Policy

Pet Policy

Pets not allowed. Service animals only with certified papers.

What's Nearby

What's Nearby

Attraction:
Biltmore Estate
Distance From Hotel:6.0MI
Attraction:
NC Arboretum
Distance From Hotel:4.0MI
Attraction:
WNC Nature Center
Distance From Hotel:7.0MI
Attraction:
Chimney Rock Park
Distance From Hotel:35.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary parking available for all guest. Tour bus parking available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2008
  • Total number of rooms:156
  • Total number of suites:4
  • Total number of non-smoking rooms:143
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:6
Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to
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Rediscover yourself in the majestic Blue Ridge Mountains of Asheville, NC where relaxation and rejuvenation go hand in hand at the newly revitalized Holiday Inn Asheville Biltmore West, where you will be surrounded by vibrant colors, crystal clear pools and a staff eager to please. This full service hotel is the ideal location when visiting WNC. Find us at the intersections of I-40 and I-26 just west of Asheville's city center with all the luxuries of home and more. Explore the present with a visit to the Blue Ridge Parkway, America's Scenic Highway or Chimney Rock Park with its glorious waterfalls, hiking trails, and an opportunity for personal reflection time. Revisit the past with a trip to America's largest home, Biltmore Estate. Dwell on the future as you take advantage a massage or a soak in a mineral bath at an area spa. The Holiday Inn Asheville Biltmore West offers free high-speed Internet throughout the property. Find complimentary coffee each morning in the hotel's beautiful atrium or the privacy of your room. Start the day with a work out in our all new fitness room, a dip in the whirlpool or sunning on our large pool deck while the kids tryout our spacious video gaming room. The hotel's guestrooms feature pillow top mattresses, assorted pillow options, 250 thread count linens and all the other things you come to expect with Holiday Inn. Not expected are interior atrium view rooms or Jacuzzi king rooms. And remember, relax, it's Holiday Inn.
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Features
We are conveniently located right off Interstate 40, Exit 44, plus just 1 mile away from I-26 and I-240. Downtown and Biltmore Estate are just a 12 minute drive.

Guest Reviews

Rated 4.4 out of 5 by 126 reviewers.
Rated 2.0 out of 5.0 by Fine for a night, but not more. Location relative to restaurants and shopping is fine, but I wouldn't stay there more than one night. The footprint of the property is curious---seen from a distance, but hard to find the entrance. Parking can be tough given that it is next to an Outback Steakhouse and the overflow tends to migrate to the hotel's parking lot, rather than the closed restaurant on the next property. Overall, the hotel is perfectly adequate but the squatters living in the abandoned motel next door, right next to the hotel's underground parking deck, is very disconcerting. We were lucky to be situated in a room overlooking the parkway. Had we been assigned a room overlooking the squalor next door, we wouldn't have stayed. Looking at mattresses and appliances lining the balcony of the "neighbors" is totally unappealing. August 3, 2013
Rated 5.0 out of 5.0 by Very impressive This was one of the nicest Holiday Inns I've stayed in in a long time. Appreciated a normal sized hotel refrigerator in the room. Some hotels are starting to eliminate them or equipped with a half-sized. Location good especially if you like to walk. Many walkers on the sidewalk through the nearby tunnel to downtown Asheville. Didn't eat in the restaurant, nor use any amenities, so can't comment on those. August 3, 2013
Rated 5.0 out of 5.0 by comfortable bed Stayed at numerous higher end hotels during our week in Asheville. All were nice, but mattress here was firm and had the best sleep of the week. August 1, 2013
Rated 5.0 out of 5.0 by June 28-29, 2013 Highly recommend this hotel. We were upgraded to a suite as a Priority Club Member immediately upon check-in. Room was great - clean and large with a view of the mountains. Great location - a few miles from downtown. Lots of restaurants right next to hotel. Walked across parking lot to Outback, walked across to Crackerbarrel for breakfast and ice cream at Dairy Queen! Did not eat at breakfast or bar so do not have a comment. Our suite had a sitting room, with Flat screen and fireplace and walk out balcony. King bed was great. Also, had a fridge, microwave, etc. and a safe. Would stay again and highly recommend! July 28, 2013
Rated 5.0 out of 5.0 by NIce Place Terry and Lisa at the front desk were just fantastic. Helping me with room, the town, places to eat and shop, etc. I did find parking spots to be scarce when I was there.... July 19, 2013
Rated 4.0 out of 5.0 by coffee? Everything was great, except the coffee in the room. A one cup pot, and the coffee tasted like swamp water. There is coffee down stairs in the lobby that is good. Please upgrade your coffee in the room, so I wont have to scare anyone with my morning look. Other wise we will be staying here again. July 14, 2013
Rated 5.0 out of 5.0 by Great front desk staff One of my favorite hotels.this is a great place to stay. Very friendly staff. July 13, 2013
Rated 5.0 out of 5.0 by very clean and comfortable the staff was very polite and informative. Enjoyed having a choice of pillows, soft or hard. Breakfast was great! Thank you. TJC July 11, 2013
Rated 4.0 out of 5.0 by Need a breakfast Hotel needs to have a free breakfast to compete with other Hotels in the same price range in that area. July 10, 2013
Rated 5.0 out of 5.0 by Excellet Time The room was awesome and the staff was very attentive. I don't get to Asheville often, but this is my go to place in Asheville now. July 6, 2013
Rated 5.0 out of 5.0 by Friendly Staff, Wonderful Room The staff at this location was great, the service was tremendous and the location was decent. It's behind the outback but it's close to downtown and lot's of good eats. July 3, 2013
Rated 1.0 out of 5.0 by Incredibly Rude Staff AVOID this location. The staff is rude and inconsiderate. After one night of no internet and inconsistent air conditioning, they lost my 2nd night's reservation and could only offer a solution of leaving all my bags on a rolling cart in the hopes that another room might be available. When this was not acceptable to me, I was told "if you do not like it, check out is at 11." I travel 3-4 nights per week for business. They just lost a very frequent customer. There are several other hotel options in Asheville, many of which have well trained staff who are, at minimum, polite. I will definitely choose to stay elsewhere in the future. June 19, 2013
Rated 5.0 out of 5.0 by Excellent staff and clean.> Great for families We stayed in the business suite - 2 kids and 2 adults. Great choice - separate bedrooms, comfy main room, easy access to downtown. Kids loved the pool. Room was light and airy - not great views, but we weren't expecting any. Will definitely stay again in the future. June 18, 2013
Rated 4.0 out of 5.0 by Great location in Asheville with a great staff This hotel was so convenient to downtown Asheville. Overall the hotel was great. I do feel the beds and bedding could be brought up to date, both seemed a little well worn. The staff went out of there way to be of service. June 17, 2013
Rated 5.0 out of 5.0 by Nice staff Only thing that I didn't care were the rough towels. June 10, 2013
Rated 5.0 out of 5.0 by Reunion setting Our recent gathering of five old Air Force buddies and spouses was a great success due in part to the great setting of your hotel, the helpful staff and, not to forget, the wonderful experience that is Asheville on a summer weekend! Wow, the restaurants, the "Drrummers Circle", your comfortable rooms at night and very nice breakfasts at moderate prices made it a weekend to remember. June 7, 2013
Rated 5.0 out of 5.0 by Very comfortable and convenient hotel This hotel was excellent for our pleasure needs on our recent stay is Asheville. The location is excellent, the hotel is very comfortable, and the staff was outstanding. June 6, 2013
Rated 5.0 out of 5.0 by Recent Stay Comfortable Everything was great except they don't have ice machines on each floor which would have been more convenient. We were able to check in a bit early which was nice. They could have used more chairs in the pool area. The pool was nicely warm inside even though it was chilly outside. June 1, 2013
Rated 5.0 out of 5.0 by A little rushed Seems like these days it's less and less of a privilege to be a returning customer. There was a time when HI treated all their priority club members with exceptional care - oh well. I really enjoyed this location, great access to downtown and one of the more reasonable rates available to downtown Asheville. Rooms were clean, beds were very comfy. Really, my only issues were lack of PC recognition at the front desk during check in and the hustle put on by the waiting staff in the dining area. These people in the dining area were so "efficient" I felt like they were trying to get rid of us before we sat down. Pushing in to collect plates and making sure that bill was under my nose was almost too obvious an attempt to get us to pay and leave. Regarding front desk staff, they were friendly enough - I think it is just a sign of the times where working at a hotel is "just a job" - there used to be a day when hoteliers took great pride in providing courteous service with a smile. The bad news is that seems to be at an end over the past few years, the real bad news is, it is the same story at any hotel these days. This is a good hotel, a bit aged, but in pretty decent condition and a great value for staying around the Asheville downtown area. May 28, 2013
Rated 5.0 out of 5.0 by Very Clean and Comfortable We were impressed with how clean and comfortable the room was. A bonus was the microwave and the mini-refrigerator! Overall a very nice stay. May 28, 2013
Rated 5.0 out of 5.0 by Good Accomodations We found this Holiday Inn to be a very nice facility. The beds were very comfortable. We did not eat their breakfast as it was a high extra charge per person. There is a McDonalds across the street which fit the need. Free coffee was appreciated and good. May 22, 2013
Rated 5.0 out of 5.0 by Relaxing Vacation My wife and I stopped here off of the Blue Ridge Parkway. It was clean and relaxing. Does not have a complimentary breakfast. May 20, 2013
Rated 5.0 out of 5.0 by Clean and Tidy Room more than adequate and comfortable Front staff very helpful and obliging would stay there again without a second thought. May 20, 2013
Rated 5.0 out of 5.0 by Friendly staff made to feel welcome The front desk staff very friendly and helpful room top class and very comfortable all restaurants required in walking distance, most enjoyable stay. May 13, 2013
Rated 4.0 out of 5.0 by excellent reception people and service Hard place to find--need better signage Hotel staff very personable. Room very comfortable Lots of services and rstaurants nearby May 13, 2013
Rated 4.0 out of 5.0 by Priority Club I think this is the first time since I joined Holiday Inn's Priority Club Membership that I haven't been treated as a special guest. I couldn't believe that it would ever bother me, but it did. This is why I became a member is the special feeling one gets checking in to your properties , , , , this visit I was just another off the street visitor. I will be back in the fall if not sooner and I am hoping to use some of my 60 thousand points for a get away, so I hope for a better feeling. May 13, 2013
Rated 4.0 out of 5.0 by Business Stay This HI is a very good, clean and quiet location. I've stayed here several times over the past two years. Room quality, staff and service is consistent and is what I expect from Holiday Inn. Good access to restaurants, downtown and a local shopping mall and theatre. Will stay here again for business or vacation.. May 12, 2013
Rated 4.0 out of 5.0 by Nice rooms/ so so food service Very nice rooms, good front desk attentiveness. I wish they had the option of feather pillows over the usual like some hotels. The food was a little disappointing and the wine choice was somewhat abysmal. Yes, I have a little higher standards being from calif. But Asheville has very good food and wine, but not this hotel May 11, 2013
Rated 5.0 out of 5.0 by I stay here whenever I come to Asheville I always try to book a room here when I'm in Asheville. As a Platinum Priority Club member they have always gotten me a room upgrade. I have found the staff at the front desk to be pleasant and helpful at all times- starting the day or ending. Many times at "Manager's Receptions" at other hotels you end up with some person who gets stuck serving beer to tired business people or vacationers. Last visit I had the pleasure of actually having a chat with one of the managers- Brandon. He represents the hotel so well!! The only negative I can find to the hotel is the available items on the food menu in the bar. It seems like the pride they take in everything else could translate into a bit more variety there. May 9, 2013
Rated 5.0 out of 5.0 by Great place to stay when in town great atmosphere, awesome town and the hotel is conveniently located. May 9, 2013
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Atrium with Copper Tiled Fire Place
Atrium with Copper Tiled Fire Place
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Atrium with Copper Tiled Fire Place Hotel Exterior Front Desk Hotel Entrance Welcome to Holiday Inn - Biltmore West
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