Rated 3.7 out of 5 by 205
Rated 5.0 out of 5.0 by Renae3 Great Customer Service
Staff here are more than accommodating and made our stay here very pleasurable. Would definitely stay here again.
July 18, 2014
Rated 3.0 out of 5.0 by AllisonA Nice hotel but the internet service is not good in the rooms
The hotel is nice and the staff is very nice but the internet service was not good in the rooms. I thought it was because I was on the 6th floor but I was there again on the 4th floor and had a problem also.
July 17, 2014
Rated 4.0 out of 5.0 by Janelle14 Beautiful hotel!
We chose this hotel for convenience while visiting family and stayed at the hotel over seven days. My 9 year old grandson totally enjoyed the pool and was usually in it twice a day. It was also a good place to meet and talk with other guests. The pool location was in the greater lobby and near a guest walkway. I really think that a mat would be helpful in the walkway to prevent slippery tiles.
The room seemed small because of the two queen beds, large entertainment center and desk with chair and easy chair and table. It was a tight fit. Also, the air conditioner was quite loud and, even if you had the fan on 'auto', the fan ran constantly. That was annoying when trying to hear the television.
The staff I encountered were helpful and friendly, with the exception of the housekeeping staff. I found that many didn't speak English, or they were just relatively sour-faced. They did their job well and our room was well-kept, but if I encountered housekeeping staff they were quite aloof or unfriendly.
July 17, 2014