Rated 3.7 out of 5 by 193
Rated 5.0 out of 5.0 by Chiplynn A must if you are staying in Asheville
The Holiday Inn Asheville Biltmore West .
Is a great place to stay in Asheville.
Close enough to be convenient to everything but out of the busiest area ..
July 5, 2014
Rated 1.0 out of 5.0 by World Traveler2 Never credited me my points
When I tried to enter my room; there was someone in there! I went back to front desk and told them about it. They said they would comp my room and I said I would rather have points instead in which they offered me 10,000 points. The points NEVER hit my account and even after submitted a "missing point request form", they have still not been credited to my account. In addition, was offered 500 points or a free glass of wine upon check-in; I chose the points. Again, those points too I had to submit a "missing point request form" to chase after which eventually those were credited. Other than that, a nice hotel for the price but after them not delivering on what they promised, will not return.
July 4, 2014
Rated 5.0 out of 5.0 by jenjack ROOMS GREAT
Overall a great experience. Front desk was very helpful. Rooms were neat and clean. Beds were comfortable and the pillows were great. Breakfast buffet wasn't so great. Waited over 20 mins. for them to refill the scrambled eggs and the gravy was luke warm. Other eateries were close. Would recommend a stay at this hotel.
July 3, 2014