Rated 3.7 out of 5 by 209
Rated 5.0 out of 5.0 by Memmer Wonderful Holiday Inn
We stayed there for one night in July and found the hotel staff to be very friendly and efficient, and the hotel was quite clean. The price was reasonable for the amount of services provided: restaurant, bar/lounge, workout room, swimming pool, etc. When we pass through this area again we will definitely stay at this Holiday Inn again.
July 22, 2014
Rated 4.0 out of 5.0 by RGS2012 Friendly Staff
The staff at the hotel was friendly and aproachable. My stay was very confortable and the room was keep clean and welcoming. My only complain is that their wireless reception was very weak in the room.
July 21, 2014
Rated 1.0 out of 5.0 by R Hanson This hotel needs some attention
We are Platinum IHG Rewards members and consciously choose the brand because of quality. We booked multiple nights in Asheville for business. We arrived and received a lukewarm welcome. Our room clearly had been used by a smoker even though we requested non-smoking. Returning to the desk, we were told no other room was available except one in "the noisiest part of the hotel." When I called IHG Rewards help desk I was put on hold to transfer to reservations so we could find a new hotel but no one ever answered the transfer. Basically it became clear IHG Rewards members were given the most awful rooms because we are not generating cash. Our room was not only smoky but located in the maintenance corridor, which was always clogged with cleaning carts, chatting staff, and the doors to the maintenance room and laundry were open most of the time and very noisy. In short, this is a sub-standard hotel and IHG members are considered a problem to be shunted off to the worst rooms.
July 21, 2014