Rated 3.9 out of 5 by 327
Rated 4.0 out of 5.0 by pprice563 Business In Asford
Found the hotel to be convenient for access to motorway network
Standard was high and met expectations for Holiday Inn
Staff were friendly and helpful
Long walk to my room, but it was a last minute booking
March 30, 2015
Rated 4.0 out of 5.0 by Elsa108 Attractive hotel and great service
Having stayed in a few other hotels across the country and south coast of England, including other Holiday Inn's, i was pleasantly surprised at how attractive the building was. It was small and discreet nestled on the outskirts of a coastal town and had the feel of one of the more up-market hotels. It seemed a great stop-off for Business travel because it was smart and sophisticated and the hotel service was beyond excellent. The staff at the front desk were very friendly and the room service was beyond expectations. They even packed me a breakfast for the road once i had checked out and realised i had missed breakfast. Overall it was a great stay, and thankfully my journey was postponed so i got to stay another night.
March 29, 2015
Rated 1.0 out of 5.0 by NSB19 Poor
Old Rooms shower red hot then cold then red hot then cold
March 27, 2015
Rated 5.0 out of 5.0 by Fizz1910 Great customer service
stayed to go to business meeting locally, check in desk personnel very good and excellent customer service. Breakfast staff very rushed off their feet but also friendly
March 24, 2015
Rated 5.0 out of 5.0 by DavidonanFJR Brilliant staff, clean, comfortable and great location
From the moment of arriving I felt welcome. as you approach the building the doors automatically open which I found so welcoming compared to other hotels. The staff were friendly and efficient and the hotel was well set out and clean and tidy. My room was modern, clean and everything worked. The bed comfortable and was able to get a great sleep due to the lack of noise. The Bar was excellent as was the food. Its a great location being close enough to everything but far enough out to be away from it. I have used hundreds of Hotels over the years and its one of the best stays I have had. The question is would I go back? You bet I will.
March 18, 2015
Rated 3.0 out of 5.0 by slasher average
Ok for an overnight stay but could be better with more attention to detail
March 18, 2015
Rated 4.0 out of 5.0 by David46Lux Clean and comfortable
The hotel is well located for the channel crossing and to the Outlet centre in Ashford. Staff are efficient and friendly and the hotel is clean and comfortable. We did not use the breakfast or dining facility during our short overnight stay.
March 17, 2015
Rated 5.0 out of 5.0 by Daxy Simple, straightforward stay. Couldn’t ask for better really.
Our overnight stay met our needs just fine. Clean, quiet, pleasant accommodation, polite and unobtrusive staff.
March 17, 2015