Rated 3.9 out of 5 by 451
Rated 4.0 out of 5.0 by PGP007 Hotel Bathroom following recent refurbishment
I stay in the same hotel about once a month and have done so for several years. I know the hotel and its staff reasonably well.
Regrettably the hotel bathrooms are being refurbished. They are being reduced in size and the baths are being replaced with showers. Previously the bathroom housed a full length bath, a fixed shower and a flexible shower head. It was a real pleasure to relax in the bath and to wash hair with the flexible shower head. Now all you can do is to wash in a relatively cold shower room. Apparently some of the rooms with connecting doors to the next room have a bath. However it is a small "hip" bath and the noise attenuation from the next room with the connecting door is unacceptable. I don't want to hear what the people in the next room are doing when I'm trying to sleep.
November 23, 2015
Rated 1.0 out of 5.0 by qwerty19671965 Poor Meal and unfished rooms
Poor finish to newly refurbished rooms.
Expensive and poorly prepared evening meals.
Not the best of stays.
November 22, 2015
Rated 3.0 out of 5.0 by LilAitch Well done jack and estelle
Jack at the front desk was absolutely amazing he is a great asset to your hotel and business. No problem was too big for him to handle he and estelle at the bar were the best people around in this hotel
November 20, 2015
Rated 4.0 out of 5.0 by JackTT Value for money
Good Service and Value for Money... Public area needs modernisation... Would stay again if in the area.
November 18, 2015
Rated 5.0 out of 5.0 by peppelino Clean and comfortable
We found the hotel to be very clean and comfortable, the staff were helpful and welcoming. The bathroom was exceptionally clean but the hot water system made it difficult to have a really hot bath,not very user friendly.
We had a family room with three grandchildren,they slept well on the single beds and enjoyed seeing the hares hopping around the garden in the morning.
November 3, 2015
Rated 5.0 out of 5.0 by Coluche what a good hotel should offer
We are a group of 6/8 teachers accompanying a study tour and we've been using the hotel facilities for three years now. Recently bathrooms have been refubished which enhances the overall comfort. Breakfast is marvellous and the staff are very friendly. The bar is a nice place to end the day.
November 2, 2015
Rated 5.0 out of 5.0 by RipKip2000 AMAZING ASHFORD!
Kind and helpful staff.
Clean and comfortable rooms.
Delicious breakfast...what more could a man want?
October 29, 2015
Rated 4.0 out of 5.0 by ClareW IHG Sign-up
I was advised that if I signed up to IHG Rewards Club any points accrued through my stay ie for food & drink would be added to my points along with a bonus of 1000 points, just for signing up that month. It looks like both members of staff mislead me on that 1 as I have no points in my account - so what is the point? Very misleading
October 29, 2015