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Rated 3.9 out of 5 by 314 reviewers.
Rated 3.0 out of 5.0 by 1 week stay comfortable hotel, food expensive and limited choice. excellent staff. good location. lack of facilities in hotel. drinks very expensive February 25, 2015
Rated 4.0 out of 5.0 by Business trip Comfortable, clean quiet room. Less impressed with food but lovely staff at reception. February 23, 2015
Rated 3.0 out of 5.0 by Usual Standard This is the 2nd time I have stayed at this hotel and I have not been impressed either time. While the room was the usual drab decor it was warm and comfortable. Food was ok but service was terrible very slow service and an over friendly, jokey member of staff trying to play down the slow service. I was offered a free drink which I declined and the cost of my dessert was removed from the bill (which the company paid anyway). If you want to eat out locally then this is an ideal hotel when in the Ashford area. February 21, 2015
Rated 4.0 out of 5.0 by Average A little tired in areas but certainly not uncomfortable. Difficult to keep an eye on an empty bar area when doing other jobs, BUT, it does help to find a quicker way of noticing someone has appeared there and is waiting. Staff were polite at all times. Over all an average, comfortable stay. February 20, 2015
Rated 3.0 out of 5.0 by Good overnight stop stopped overnight for channel tunnel next morning, very convienent February 19, 2015
Rated 4.0 out of 5.0 by nice for a stopover we stopped here on our way to the Eurotunnel and found it most pleasant with not too far to travel the next morning (early) to catch our train. The only thing I hate is that we have three children and you cannot book online a room for the five of us. So have to spend time ringing to make sure we can have the third child in the room. Surely it is not that unusual to have three children. February 19, 2015
Rated 5.0 out of 5.0 by Excellent service Received an upgraded room. Staff with a terrific attitude made my stay a pleasure.. February 18, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Lived up to Holiday Inns good standards, food was good and staff very welcoming and polite. February 14, 2015
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