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Rated 4.0 out of 5 by 234 reviewers.
Rated 2.0 out of 5.0 by Ask for a ground floor room. Breakfast much better than dinner. Ask for a ground floor room if you have suitcases. There is no lift and no offers of help. Taxi service to eurostar arranged by hotel very good. August 23, 2014
Rated 1.0 out of 5.0 by Overall experience Old and tired, felt like HI giving the minimum for the maximum cost they could; maximising profit by minimising cost which made the overall experience poor. When we wanted to change our booking (to another Holiday Inn) told we couldn't as pre-paid. Nil flexibility. Compared to smaller hotels we experienced in Southern Europe the experience was cool and unfriendly. August 21, 2014
Rated 4.0 out of 5.0 by old friends We feel that the dinners let the rest of the hotel down. It is unimaginetive and not good value for money. I will be staying there again, but taking dinner at another establishment. August 21, 2014
Rated 5.0 out of 5.0 by Dog friendly hotel If you are planning an early crossing to the continent, do use this hotel as a base. Great value for money and only 15 mins from the terminal for the channel tunnel. Dogs are allowed as well a great bonus for those of us travelling with our 4 legged friends. August 20, 2014
Rated 3.0 out of 5.0 by Basic hotel lacking character. Plenty of (free) parking on arrival. Large room with a double bed, sofa and camp bed - not sure why! Room was very musty but no obvious signs of damp. Assume it was down to construction being to outdated building standards. Difficult to find anything agreeable on the menu; steak was a good choice but forget the nacho bites starter. Bar was dated, badly laid out with old furniture and poor lighting. Breakfast fine and all staff well trained. Ok for a one night stay but you would probably do better in a popular budget chain! August 18, 2014
Rated 5.0 out of 5.0 by Great ambience ,excellent food From a friendly welcome comfortable surroundings and excellent cuisine,there is no better base for a family break August 16, 2014
Rated 3.0 out of 5.0 by Komfortables Bett , kein Internet WLAN kostenfrei WLAN ging nicht bzw, nicht im Preis inbegriffen, Frühstück gut August 16, 2014
Rated 5.0 out of 5.0 by One night Eurostar package stay A really great night stay, clean comfortable rooms, breakfast excellent even providing Gluten free options. The Central Reservations teams really messed up our booking which wasn't obvious until we checked in, but Kelly & Charlotte were really great in sorting it out with minimal fuss - Head Office take note. Having the breakfast & taxi service as part of the Eurostar package made for a relaxing stay before setting off. The taxi was arranged for us and turned up on the dot, and it was easy getting one back from the station using the freephone inside the terminal straight through to the Taxi firm. Couldn't fault it to be honest. Others have left pretty negative reviews which I find odd? August 14, 2014
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