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Rated 3.9 out of 5 by 361 reviewers.
Rated 5.0 out of 5.0 by Convenient, Clean This is our 1st choice hotel when staying in Ashford for family events and we are always part of a big family group of approx 25 people. The hotel is clean and comfortable. The breakfast is not bad. On this occasion I had to drop my score to reflect the breakfast service. The breakfast area was very busy the morning we used it. Food was running out, hot food was slow to come out; ordered food was slow to deliver. But I think it was because there did not seem to be enough staff as could only see 3 girls trying to serve and take food orders, and two chefs coming out and looking at the buffet. May 20, 2015
Rated 5.0 out of 5.0 by Good hotel Pleasant staff, good food, nice room. Easy to find. May 20, 2015
Rated 5.0 out of 5.0 by Surprisingly nice Ashford Central Holiday Inn really exceeded my expectations. No it's not a 5* stay in a posh hotel - but it was a pleasant looking building in well maintained grounds with some beautiful features in the breakfast room where wooden beams are exposed and huge chandeliers hang from the ceiling. The staff were very helpful, friendly and efficient. The room was nice enough; the carpet was a bit tired looking but everything else was in good condition and modern, with everything you would need such as a trouser press, hanging space, suitcase holder, dressing table etc - all clean and tidy, thick blackout curtains, very comfortable bed, good hot fixed shower and a separate handheld shower as well, which is rare! The air conditioning worked very well both to warm the room and cool it. The breakfast was excellent - with crispy bacon, all the trimmings and lovely attentive staff that made you feel nothing was too much trouble. All in all, a surprisingly lovely stay and very good value for money. May 20, 2015
Rated 3.0 out of 5.0 by Hotel Is Tiered Needs Up Dateing ,ie hair dryer in Bathroom,decor needs doing,rooms are dated .have stayed in other hoilday inns ,like Cambridge much better May 19, 2015
Rated 5.0 out of 5.0 by Shop till you drop At the last minute my daughter and I decided to visit England as I had run out of teabags (well that was my excuse to the wife). We travelled via the eurotunnel and needed a good hotel near to Folkestone so that my daughter could do all the clothes shopping she needed. The booking procedure was clear and easy (did necessitate one phone to accomplish everything online). Service was very good and we had a wonderful short stay. May 17, 2015
Rated 2.0 out of 5.0 by Tired and Dated A bit of a disappointment and not a H.I. which id rush to stay at again. Staff friendly but the hotel just not upto scratch - would have been better value staying elsewhere. May 16, 2015
Rated 4.0 out of 5.0 by The night before travelling on the Eurotunnel Easy to find, convenient for the Eurotunnel. Easy parking and as we were on the ground floor no issues with luggage going up stairs May 11, 2015
Rated 5.0 out of 5.0 by friendly helpful staff - good nights kip Great hotel in superb grounds. Lots of bunny rabbits jumping around outside. Bar and restaurant have great history being so old. The staff are really friendly and made my stay pleasurable :-) May 9, 2015
  • 2015-05-21T12:23:43.266-05:00
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