Rated 5.0 out of 5.0 by charles55 Friendly staff & relaxed atmosphere
We enjoyed our stay in the Holyday Inn in Ashford very much. Our
room was spacious and the staff was ever so friendly. We will
come back next year.
May 21, 2013
Rated 3.0 out of 5.0 by Disney13 Stay overnight was Average Transfer to Station on return journey charged for by Taxi company having already paid on booking.
Having paid up front for Station transfers, we were charged again on return journey, a Party of 10 with 3 young tired children and lots of luggage. Will be making a complaint officially, to late and tired to challenge at the time.
May 18, 2013
Rated 4.0 out of 5.0 by bowler good location
This was our second Holiday Inn we have tried, and unfortunately experienced the same problem with the restaurant again. There was a wedding reception being catered for and a coach party, which took priority over the hotel diners. We waited an hour and a half for our meal and when mine arrived it was not cooked. This was dealt with by the restaurant staff and have no complaints with them. The room was very comfortable and well maintained, very quiet as we had requested. The locality of the hotel was good, easy access to the main roads and within walking distance of Ashford town, which had a mixture of small shops and precincts. It only took us 20 minutes to drive into Hythe for some sea air. Very good value for money
May 7, 2013
Rated 3.0 out of 5.0 by Lambcruiser Overnight stop off
Hotel is a little tired and would benefit a refit in the not too distant future but the staff makes well with what they have and were friendly upon arrival.
Dining room service was basic but the food edible.
There were no twin room up-grades available for my PC Plat Membership but that is the luck of the draw and this was repeated throughout the chain all the way to Nice.
Sofa bed was not particularly comfortable for an adult but it was all there was. Room was cramped for dual occupancy with both bed and sofa bed in use.
AC set to 'incinerate' and staff unable to override - window chained virtually shut. Would have stood me in good stead if I had been embarking on the Paris-Dakar the next day.
We have been using this hotel for year’s en-route to Nice. I think it is time to change!
April 30, 2013
Rated 5.0 out of 5.0 by leighb2000 Ideal location with tremendous food and service
We decided to stay at the Holiday Inn Ashford Central as we wanted to make the journey across the Channel to France an easy experience.
The staff in the hotel were absolutely professional and offered excellent service throughout the hotel during our stay.
We were offered the chance to take advantage of the hotel meal deal to eat in the restaurant. Having stayed in many hotels over the years, I have often decided to go out to eat as the restaurants tend to offer very average and expensive fare. This is not the case here at all. Don't walk across the road to the local Harvester, just stay and enjoy the delights of this hotel restaurant. We opted for the two course dinner priced at £20 per person which included two drinks from a selection at the bar.
Fantastic food, drink and service followed this decision and frankly made the stay one to remember.
Make sure that you use this hotel if you are making your way to France, or even passing by when you need a tasty meal.
We will return!
Thanks to all of the staff for their excellent service.
April 24, 2013
Rated 4.0 out of 5.0 by Posh22 Comfortable room but bathroom facilities poor on this occasion
This is the second time I have stayed. The Hotel is generally quiet and comfortable. However, on this occasion the bathroom was not up to standard, the air vent was very noisy and was blowing cold air most of the night. The shower head did not work and it was almost impossible to have a decent shower using the hand held shower head fixed near the taps. Very disappointing as after a long journey I was looking forward to a long hot shower! I have another booking but will check out the bathroom on arrival.
April 24, 2013
Rated 1.0 out of 5.0 by RedWare7 Poor, Poor, Poor!
Staff very good.
No food left on menu. Bar was empty of wine or beer.
Room would've been at home in the 70's. shame about all the black mould and poor taps / bath etc.
The staff tried to be helpful, but personally, this is the worst IHG Hotel I have ever stayed at.
Happy to discuss further with IHG management at any time.
April 13, 2013
Rated 5.0 out of 5.0 by littlebee 2nd great stay in a week!
We had 3 rooms on the 5th April and I back up everything that Ii said about the Holiday Inn Ashford on our outward journey of 31st March. We were delighted with everything! Thank you to all the staff for their hard work and fantasic approach!
April 13, 2013