Rated 4.3 out of 5 by 212
Rated 2.0 out of 5.0 by Roberto-1966 value for money rooms - poor management
We booked this hotel for an overnight stay before a very early departure the next morning for the Channel Tunnel. The main reason for booking was the great value for money of the room charge. Before or even on arrival we weren't told that the on site pub/restaurant was closed due to a private function. This meant that we - and other guests at the Holiday Inn had no choice but to use the in-hotel restaurant. The management must have known this was going to be busy and yet there was only 1 chef in the kitchen and most of the waiting staff had clearly been brought in and visibly looked at a loss as what to do! Even the ladies from reception were brought in to wait tables....but with only 1 chef this was clearly not needed. We had booked our meal for 7pm and did not receive our starters till 8.30. It was only on making enquiries and bringing this to the attention of the 'senior' waitress that anything seemed to be done about it.
August 25, 2014
Rated 5.0 out of 5.0 by Hil1 Great overnight stay.
Made very welcome on arrival, we were surprised that our rooms were spacious, large bathroom and had everything we needed. Breakfast was very good, nice selection of hot and cold food, juices and hot drinks. First time at Holiday Inn will use them again.
August 24, 2014
Rated 5.0 out of 5.0 by Tony C 24 Great sized Family Room
Great place to stop off prior to travelling to Europe from Dover. Huge Family room which catered excellently for 2 adults and 2 children, room was clean and well presented. Staff were also very helpful would definitely use again and would recommend to others to try. I'm sure you won't be disappointed !
August 23, 2014
Rated 5.0 out of 5.0 by Mike W Ing nice sized and comfortable rooms
I like this hotel and have stayed here previously when travelling to and from France
The service is good and the Rooms I have stayed in are very large compared to most family rooms.
The decor in the rooms was dated but the rooms were very clean and the bed was comfortable.
I took the dinner bed and breakfast room rate and this was good value.
August 22, 2014
Rated 5.0 out of 5.0 by Oakerspocus excellent welcome
We stayed over on our way to the Ferry and arrived late and tired with a young family. The gentlemen on reception was superb, instantly making us feel welcome and nothing was too much trouble. Brilliant.
August 19, 2014
Rated 1.0 out of 5.0 by Nelski1973 Poor nights sleep
Booked to stay at this hotel prior to going to France the next day after a long drive from home. The idea was to have a relaxing night and wake up refreshed. Hmmm, a rather rowdy wedding group was also staying plus room was poor, mattress was broken, room was dirty and couldn't open window because the restrictor was broken. Not a good experience in the room and the staff in the bar and restaurant were far from attentive. We ordered drinks and the 1st one arrived quickly, but then 20 mins until the next. Not impressed at all in my stay.
August 18, 2014
Rated 4.0 out of 5.0 by Jonah 2904 Great family room in comparison to others we have stayed in.
Used for one night very convenient for the shuttle and other local amenities.
August 17, 2014
Rated 2.0 out of 5.0 by Anonymous1969 Not very clean!
The first room I was given had a very noisy fan constantly running, got room changed after explaining problem.
Second room the overall cleanliness was very poor for a top rated holiday chain. The bathroom was the worst
The Hop Pickers pub opposite I wouldn't recommend for food, flavourless and greasy!
The garlic mushroom should have been renamed the FIVE garlic button mushrooms on a plate!!
August 17, 2014