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Rated 4.3 out of 5 by 204 reviewers.
Rated 4.0 out of 5.0 by Good size family room and great location. Family of four, two adults and two young adults (17 August 9, 2014
Rated 5.0 out of 5.0 by Overnight Stay Phoned well ahead of arrival to say that we would be arriving late. No problem. Courtious welcome on arrival. Quiet, comfortable room followed by a good breakfast. Staff courtious and attentive. August 9, 2014
Rated 3.0 out of 5.0 Good location. Average Holiday Inn Hotel Stayed on a Saturday night with coach parties and a wedding in full swing. Noisy and on arrival at breakfast found the dining room full. Hotels really should state if they are hosting a wedding! August 7, 2014
Rated 4.0 out of 5.0 by Good stopover hotel The hotel gave us a good rest on our way from London to Dover. August 5, 2014
Rated 2.0 out of 5.0 by Bath not clean Everything OK (it was my second time there) but the bath situation was horrible. August 5, 2014
Rated 5.0 out of 5.0 by Great overnight stay en-route to Le Shuttle & to France Great place to overnight en-route to France - 2nd time here and great both times; just 15 mins from the tunnel. Well appointed Holiday Inn with great service from enthusiastic staff. Family room was spotless, spacious and perfect for stay with two young children - the alcove where the children's beds are is great! Breakfast was usual Holiday Inn selection and pleasant enough - the kids eat free which is great as they don't tend to have much. Looking forward to stopping here re: our next journey to France! August 3, 2014
Rated 3.0 out of 5.0 Beware As a platimum member i am well used to IHG group policies and standards, three things here shocked me. I know hotels are franchised but i use them because i expect certin consistancies between hotels, this i didnt get here 1. All rooms are the same, standard in Express brand but not Holiday Inn. No Exec Rooms so no priviledges for loyal customers 2. No redit card details tken on check in, not an issue but quite unique 3. First time I've had a DB&B package that did not include a drink with dinner. Admittedly all previous occaisions I've used this package has been overseas but shows UK mentality of make every penny from guests. There was no duty manager on call the evening I stayed so not much could be done. The young girl on reception did her best but had no authority Overall disappointed August 2, 2014
Rated 2.0 out of 5.0 by Pass through This hotel has seen better days. the staff were polite and helpful but few in number - it did feel like this was run on a budget. Poor maintenance is apparent as is no ambition to be better. July 30, 2014
Rated 5.0 out of 5.0 by clean and good service As usual the rooms are clean and the food in the restaurant is excellant July 28, 2014
Rated 1.0 out of 5.0 by Bad experiance There was no air conditioning in the room or it did not work. As it was very hot that day we had to have the windows open all night as it was overlooking a main road and a motorway, the noise all night meant we had hardly any sleep. There was no WIFI reception in the room. I was able to receive WIFI in the corridor outside, but not in the room. I reported it to the desk, and he logged the problem for maintainance to fix sometime. We were not offerred another room that had WIFI so I thought that was poor service. July 28, 2014
Rated 5.0 out of 5.0 by nice hotel great service My wife and I have just spent a most enjoyable four night stay at holiday inn ashford north the staff were most helpful .the room was spotless credit to the housekeeping staff ,the food in the restaurant was most enjoyable the menu was not overpowering just a very nice choice again the breakfast very good choice would we stay here again when in the area .A BIg Fat Yes. must just mention a nice quite room 131. July 26, 2014
Rated 4.0 out of 5.0 by Good Option for Channel Tunnel We stayed overnight en route to France. The rooms are ideal for a family and we had a good sleep. July 16, 2014
Rated 5.0 out of 5.0 by Good place to stay and park for Dover and the Channel Tunnel WE stayed overnight before being picked up for a continental coach tour. The package for parking, bed and breakfast was excellent value. The hotel's location and surroundings are very pleasant. July 16, 2014
Rated 4.0 out of 5.0 by Good base We have stayed at this hotel frquently on our way to France and also to visit family. Its comfortable and staff are always helpful July 15, 2014
Rated 4.0 out of 5.0 by Good value Good stay. On arrival three notices were off putting i.e. one lift out of service, ice machine not in operation, room window hinge broken. Lift was re commissioned during our stay. Overall this did not spoil our experience July 15, 2014
Rated 4.0 out of 5.0 Leger Disappointed regards bookings we didn't get as outlined in previous question July 8, 2014
Rated 5.0 out of 5.0 by Great welcome After a 4 hour drive we arrived late evening ready for an early ferry. The chap on reception gave us a very friendly welcome and gave us all the information we needed in a polite and no fuss manner he was brilliant. The room was excellent - light, clean and airy, bed comfortable (impressed by the choice of pillows) and bathroom spotlessly clean. A great experience, superb value for money. July 7, 2014
Rated 5.0 out of 5.0 by Ashford Very comfortable hotel with friendly attentive staff. Great for business or an early start if crossing to France. July 3, 2014
Rated 4.0 out of 5.0 by Disabled We had not used a Holiday Inn before and were pleasantly surprised by the standard, given the price. We used an accessible room as my husband is disabled but not wheelchair bound, but unfortunately room 008 was a long walk from the restaurant. Wish we had known that and would have brought a wheelchair. We ate in the restaurant on one night and found the food good, also tried room service which we enjoyed but no where to sit down properly to eat it. Easy chair in the room very tired. Tried to eat in The Hop Pickers but unfortunately booked out with a group. The breakfast choice was excellent. Would consider using a Holiday Inn again. July 3, 2014
Rated 5.0 out of 5.0 by Great staff, Good hotel Don't just use this as an overnighter for the tunnel. The staff are lovely and the food ofered is imaginative., we chose to eat at the on site pub place (wish we hadn't the pub place is the weakest link. We should have eaten in the hotel. In conclusion probibaly the best Holiday Inn I have used. Thank you July 1, 2014
Rated 4.0 out of 5.0 by Always happy! We have stayed at Ashford North on many occasions and are always happy with the service and the rooms. The staff are helpful and friendly. We have never had a problem with the rooms or the breakfast. The rates are very reasonable and there is plenty of parking. June 27, 2014
Rated 5.0 out of 5.0 by A good location for tunnel and ferries - great A couple of large parties were booked in so the receptionist suggested a time for evening meal which worked very well. The food we had both for evening and breakfast was good quality and ample. Staff were friendly and efficient. An enjoyable visit. June 25, 2014
Rated 5.0 out of 5.0 by Very enjoyable Stay All was very professional and enjoyable. We were attending a funeral which was being held in the hotel and even thought the situation was very sad the staff made every effort to ensure that everything was in order. If I has a moan I would say about the sofa bed in our room. To keep the cost down we shared a room with 4 adults. Double and a sofa bed. Not a problem because this is what we expected, however some of our party also shared but they had 2 x double beds, even though they were children. If possible I would like to see them better prioritise the rooms when allocating. Never the less it was a very nice stay and we would not have known about this if we didn't already have friends staying too. Thanks to Holiday Inn June 20, 2014
Rated 4.0 out of 5.0 by Convenient and acceptable Rooms are up to the usual standard, though even through double glazing you can hear the nearby motorway. Food ok but didn't think a lot to the pub which is part of the same complex and you can choose whether to eat there or in the hotel. Food and beer were fine and service good but it just seemed a bit scruffy. Wouldn't stop me staying here again but I wouldn't eat in the pub. June 20, 2014
Rated 5.0 out of 5.0 by Two night stopover Warm welcome to the hotel, followed by excellent service June 19, 2014
Rated 5.0 out of 5.0 by Great room, fantastic service The room was spacious and had adequate room for three adults, the service received was excellent, however it is not the easiest hotel to find, it is a necessity to plan the route prior to arrival otherwise a lot of time will be spent travelling between junctions on the motorway. June 17, 2014
Rated 5.0 out of 5.0 by Overnight stay. As all Holiday Inn's that I have stayed in-excellent. June 17, 2014
Rated 5.0 out of 5.0 by excellent This was our 3rd stay at the holiday inn,and once again everything was perfect,only niggle was traffic noise from the main road,when located on the far right of the hotel.Breakfast is lovely and check-in quick and efficient,will always use for stop over on way to eurostar!!! June 12, 2014
Rated 5.0 out of 5.0 by spacious rooms and great beds Overnight stay on way to Normandy for D-Day celebrations. Travelled down by train from Scotland so very tired on arrival. Check-in quick and easy, room so spacious and beds really comfortable. Did not eat in restaurant but had bar supper which was good. Enjoyed breakfast, good choice available, and relaxed atmosphere. We stayed there again on our way back to Scotland and were just as impressed. Would definitely stay again. June 9, 2014
Rated 4.0 out of 5.0 by Large family room comfy beds Generous size family rooms with a seperate area for the little ones beds,close to ferry and tunnel, comfortable pillows and beds. June 8, 2014
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