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Rated 4.3 out of 5 by 185 reviewers.
Rated 4.0 out of 5.0 by Günstige Übernachtungsmöglichkeit in Ashford Einfach zentral gelegen, Zimmer etwas abgewohnt. Frühstück durchschnittlich. Im Ganzen aber alles OK. January 7, 2014
Rated 5.0 out of 5.0 by Large room and warm welcome This is a very handy hotel for short visits to Kent from our home in Belgium. It is not far from the Eureka Park with a cinema and many different places to eat. My daughter lovers the rooms as she has her own space and also a desk area to work on if necessary. We always feel at home from the moment we check in. January 6, 2014
Rated 5.0 out of 5.0 by great comfort Hotel nicely situated with good views.Comfortable rooms. Lounge and dining room very relaxing. Very good breakfast. Nice bar food. Very enjoyable stay. January 6, 2014
Rated 5.0 out of 5.0 by Polite and helpful staff Very nice hotel with comfortable and clean rooms and extremely polite staff. January 5, 2014
Rated 1.0 out of 5.0 by Poor service Please see our comments on pervious page serving staff in restaurant were rude, all table empty but full of dirty dishes not collected answer was we haven't have time January 5, 2014
Rated 3.0 out of 5.0 bad beds and run out of food worst holiday inn have stayed in beds bad only interested in coach party ran out of food and lied about buffet times. January 5, 2014
Rated 5.0 out of 5.0 by Overnight stay before coach trip to Europe We drove down from the North in awful conditions and were able to relax overnight before joining a coach trip to Europe. We enjoyed an excellent meal and a good night's sleep before being picked up by our Leger coach to cross the channel and onward journey. We were able to leave our car safely parked and protected here whilst we were away for collection on our return. January 5, 2014
Rated 4.0 out of 5.0 by Excellent room, Polite staff The staff were really polite and helpful, the breakfast was good and the room very comfortable. We enjoyed our time at this hotel and would recommend it to everyone as value for money. January 4, 2014
Rated 5.0 out of 5.0 by Great place to stay Extremely pleased with the accom. and service, expecially the receptionist who helped us out by having our IHG points creditted even though I'd forgotten my card. Compared very favourably with the Ramada and Novotel hotels which we stayed in recently in Germany and Belgium respectively. January 3, 2014
Rated 4.0 out of 5.0 by Lovely room and pleasant staff. We spent one night on points. I was pleased to be recognised as a platinum member and we were offered a free drink and snack. The room was large and comfy. Generally very good although the tv operation was not always easy and the time on the tv and system was wrong. Room staff were quiet in the morning even though the housekeeping room was next to our room. Overall a good stay. January 1, 2014
Rated 4.0 out of 5.0 by Pre xmas cruise pick up point We stayed at this Holiday Inn in order to be picked up by Newmarket Holidays to be coached onto a Rhine cruise. The hotel was clean and comfortable. We re booked it to stay overnight for our return from the cruise. One word of warning, because its close to the M20 mine and other peoples sat navs kept directing us to a point on the M20 where there is no exit road. Do ensure you approach the hotel using the A 20 Maidstone to Ashford road January 1, 2014
Rated 5.0 out of 5.0 by Enjoyable stay. This is our second visit to this hotel. It is in a very nice setting. The first time our room was at the back which had nice views,this time we were in the front but the view was just as good. It is an easy accessible hotel,my husband has walking difficulties, all the rooms are accessible by lift. The lounge is very comfortable as is the restaurant. There is plenty of choice for breakfast . One evening we had a bar meal which was very nice. Terry. December 30, 2013
Rated 5.0 out of 5.0 by We love this hotel This hotel has lovely huge rooms at a great price. We particularly like the Family Rooms which have a double and 2 singles, in a little sideroom for the children. Though since we actually have 3 children we have also stayed in a room with 2 doubles and the double sofabed made up, the sofabed was surprisingly comfortable and the room still had tons of space. Breakfast is also great and we have always found the staff to be friendly and helpful. We normally stay here en route to/from France through the Eurotunnel and although it is not as close as the HIExpress, we find it is more comfortable and much better value and still only 15-20mins away from the terminal so still very close. My only complaint is that it won't let you book a room for 5 online as you can for the Maidstone HI) but the rooms here are bigger and they do have the facility for larger families. December 28, 2013
Rated 3.0 out of 5.0 by No Sleep Room faced the motorway, double glazing unable to stop motorway traffic noise awake from 3am. December 24, 2013
Rated 5.0 out of 5.0 by Superb people in all areas of the hotel and a lovely place to stay. From check in to checkout my visit was a lovely experience. The staff in all areas of the hotel are excellent and really care about the place. The hotel food is excellent and for me this is the best food on offer in any hotels that I've visited this year and I've visited too many. The chef Tom really knows his job the food is simple with good ingredients and very interesting. I actually cooked one of his dishes at home for my wife last weekend and she loved it. This is my hotel of choice when staying near Ashford Kent and I'll be back. Thank you. December 16, 2013
Rated 5.0 out of 5.0 by Great Stay Another great stay and staff were excellent Food in the restaurant was first class December 14, 2013
Rated 5.0 out of 5.0 by Simply the Best I have stayed at the Hol Inn. Ashford North for over 12 years, and it was very good until 2010, then dived into a poor value, poor service, poor staff, nightmare. I stayed there twice last week and the Staff welcomed me at Check in, offered a paper, ensured I had a decent room for my second stay, as the sloped ceiling on my first stay meant working on the desk was not good. Sadly I now have to recommend this Hotel to all, and I hope I can still get a reservation, and they are not full, resultantly. December 12, 2013
Rated 4.0 out of 5.0 by Very welcoming and helpful staff A great location for tunnel and Dover I had been driving for 9 hours and this was just a short distance from tunnel and was just what I needed, A pint and some nice food, Thanks!! December 11, 2013
Rated 4.0 out of 5.0 by Friendly service, large airy rooms Friendly and efficient service is a thing that marks this hotel above most of the other similar hotels I use. It is good to be able to choose from two restaurants in the same location. The car park space orientation might benefit from a bit of thought next time white line painting is due, but this is not a big issue. Nothing to do with the hotel but exiting out onto the A20 can be a bit of a thrill if turning right towards Ashford as some cars use the downhill straight as a bit of a race track. Overall its a nice relaxing change from busier locations. December 9, 2013
Rated 5.0 out of 5.0 by Chef and Staff are friendly and very helpful We go to this hotel once a month and once we mentioned we were vegans, the chef (Cheryl) actually came out to talk to us to find out what we would like to eat. She suggested we call in a couple of days in advance to let them know re our diet. We did and we got a menu just for us... Everyone is friendly and helpful. Def continue going there. Regards Nico December 6, 2013
Rated 5.0 out of 5.0 by Stop before the tunnel This hotel was very nice , the staff were helpful and the hotel was clean, breakfast was nice and lots of it. If you use this hotel for the Tunnel, it is around a 15/20 min drive, go back to J9 on the motoer way and head South, it is very straight forward, if you meet some one here, you can leave a car for £5 per day which is great for a long weekend away. December 2, 2013
Rated 5.0 out of 5.0 by Service is what it is about Good rural location but out from the main town - Ashford . A little confusing with another holiday inn in Ashford . But once I found it the service was fantastic could not do enough . And given there where very few guests when I stayed , the meal ( bar meal ) was exceptional , I appreciate what it takes to maintain services and standards with few guests . This has convinced me to revisit not just this Hotel but also location . Thanks November 16, 2013
Rated 5.0 out of 5.0 by Keep coming back I stay here befroe crossing over to France, so i am a regular. That satys it all. Always a warm welcome, room key ready as a club member. offered a drink voucher or points. Rooms clean and tidy. A good sleep before a long drive. Breakfast good. What a hotel should be. see you next time. November 10, 2013
Rated 4.0 out of 5.0 by Lovely room and excellent value for money Whilst the décor of the hotel was first class, we were unfortunately given a room close to the M20 and it is noisy! I am not sure what could be done to improve this but it is such a shame for what in all other ways is a clean, friendly and excellent value for money hotel. November 10, 2013
Rated 5.0 out of 5.0 by Home from home What a lovely long weekend we had at this hotel whilst we visited relatives in the area,very comfortable room and a very good choice for breakfast. November 8, 2013
Rated 5.0 out of 5.0 by good hotel Great stay, A corner(place) pleasant lounge(show), a good restaurant November 7, 2013
Rated 5.0 out of 5.0 Very nice! What a nice place, and why haven't we stayed here before? Much nicerr than Ashford Central!! Room excellent and the attached pub/restaurant had lovely food and excellent local beer. November 4, 2013
Rated 4.0 out of 5.0 by Excellent service We had a very pleasant stay at this hotel. The staff were always friendly and ready to help. The bed was a little uncomfortable but the room and bathroom were clean. The bedroom was on a quiet wing as we requested. Very convenient location for travel around Kent. October 24, 2013
Rated 5.0 out of 5.0 by great staff and hotel we held our wedding reception here, and the location, function room and facilities were why we chose this hotel. The staff were very professional and polite and did everything they could for us and our guests to ensure a smooth day. The food was delicious,dinner to breakfast with lots of choice. The rooms were spacious, clean and made it that extra luxury stay. Id definately recommend a stay or holding a function here. Thankyou! October 23, 2013
Rated 5.0 out of 5.0 by Good, if slightly weird. We stayed for one night while visiting Brands Hatch. There was a big event on, but we were given a room at the far end of a corridor, so heard nothing and slept well. Air conditioning didn't work, but fortunately not a hot night. 'Pub' across the way, run by Holiday Inn, was empty when we arrived, and just one customer as we left. Very basic selection of beer, rather like Holiday Inn Express. Food OK, but not sure if it was a pub or a restaurant type menu. Had the option of cooking my own mixed grill using hot stones, but felt this didn't fit with my pint of Fosters! Quite expensive too. Pleasant enough, but needs to decide which customers it is trying to appeal to. October 23, 2013
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