Rated 4.3 out of 5 by 212
Rated 2.0 out of 5.0 by Roberto-1966 value for money rooms - poor management
We booked this hotel for an overnight stay before a very early departure the next morning for the Channel Tunnel. The main reason for booking was the great value for money of the room charge. Before or even on arrival we weren't told that the on site pub/restaurant was closed due to a private function. This meant that we - and other guests at the Holiday Inn had no choice but to use the in-hotel restaurant. The management must have known this was going to be busy and yet there was only 1 chef in the kitchen and most of the waiting staff had clearly been brought in and visibly looked at a loss as what to do! Even the ladies from reception were brought in to wait tables....but with only 1 chef this was clearly not needed. We had booked our meal for 7pm and did not receive our starters till 8.30. It was only on making enquiries and bringing this to the attention of the 'senior' waitress that anything seemed to be done about it.
August 25, 2014
Rated 5.0 out of 5.0 by Hil1 Great overnight stay.
Made very welcome on arrival, we were surprised that our rooms were spacious, large bathroom and had everything we needed. Breakfast was very good, nice selection of hot and cold food, juices and hot drinks. First time at Holiday Inn will use them again.
August 24, 2014
Rated 5.0 out of 5.0 by Tony C 24 Great sized Family Room
Great place to stop off prior to travelling to Europe from Dover. Huge Family room which catered excellently for 2 adults and 2 children, room was clean and well presented. Staff were also very helpful would definitely use again and would recommend to others to try. I'm sure you won't be disappointed !
August 23, 2014