Rated 4.3 out of 5 by 298
Rated 5.0 out of 5.0 by PP4218 Overall excellent Hotel
A well-sited, clean, well staffed hotel. Fully enjoyed our 2-day stay - food and drinks very good and at reasonable prices; rooms clean, well kept and comfortable; all staff we encountered were well turned out, cheerful and extremely polite and helpful.
April 15, 2015
Rated 4.0 out of 5.0 by Makk1 Short Ashford Stay
Good hotel for a one night stopover before a Eurotunnel crossing.
April 14, 2015
Rated 4.0 out of 5.0 by CarolineDBC Great stay
A group of us stayed here for a get-together and after our initial mess, getting completely lost after TomTom told us this hotel was ON the motorway (nothing to do with the hotel itself), we finally found our way and parked in the large car park which had ample room for plenty of cars.
The room was clean and comfortable and we had a nice meal in the evening in the hotels own restaurant - the food was good and everyone in our party seemed to enjoy their choices. We spent time catching up in the bar area which is also a nice place to relax and chat, and the breakfast was also good and standard for this type of hotel.
The one thing that stood out however, was the great customer service. All the staff were helpful and friendly from the moment we walked in, and this is what would bring us back here again if we need to stay in this area. We had a little problem in the room but this was sorted immediately by the very helpful Manager. Thanks to the team, we had a great stay and would be happy to recommend this place to friends and family.
April 13, 2015