Rated 4.0 out of 5 by 201
Rated 5.0 out of 5.0 by tunonhil Perfect Hotel close to ATH
The room was updated with comfortable distribution and perfect beds to rest overnight, before taking off back home. Everything was very clean and tidy. Mattress, pillows, toiletries and towels very well selected. A great recommendation if you should be close to the airport.
July 27, 2015
Rated 5.0 out of 5.0 A very nice hotel and stay. Pleasant surprise.
This was my first Holiday Inn stay since I was a child. I was very impressed with the staff. We arrived late (1 am'ish) and the gentleman at the desk was superb. He gave us info on the bus, train and shuttle. We chatted personally as well. NOTE: I had a problem with the taxi driver from ATH to the hotel. Make note, and this hurts coming from a Greek-American, you should not have to pay more than 25 euros for the trip top the hotel even if it is past midnight! The driver claimed the fare doubles from 12a-5am,;well, it doesn't from the meter, it automatically calculates on the meter! I (sadly) got had and he doubled the meter price plus my bags! Desperate times, I guess. ASK for a receipt or, if you feel something is not right, go to the hotel clerk (as we were told we could do) if you think something is wrong. I wish I knew about the 'rules' ahead of time, as I would have been armed better for a fight. I was taken advantage of as a typical tourist even though I am a versed traveler and GREEK. Did not matter to him...money is money. Now I know...use my knowledge!
The taxis run flat fares TO THE CITY CENTER during peak and non-peak times but not to the hotels. Use the shuttle when you can and save the expense of the taxi!
The next morning, we left our bags for my uncle to pick them up and the staff, again, was very professional. Also, handled my email request for a rollaway bed for my son. I loved the shuttle for our return trip to the airport. Clean room. Nice hotel overall. Exceeded my expectations. Worth the 10 minute ride from the airport versus the other hotel next to ATH which is also much more expensive. Nicely done, thanks!
July 27, 2015
Rated 1.0 out of 5.0 by traveler not tourist free airport shuttle not available
Hotel staff surly and aggressive when telling us the free airport shuttle was booked. The shuttle stops at 10.p.m if your flight arrives later, you pay for a taxi. You can't book the shuttle in advance and when we checked in it was booked from 6 a.m. to 11 a.m. Would not recommend this hotel if your aim is a seamless trip to the airport. We had to pay for taxi's both ways. Desk staff unhelpful and insisted any disagreement we had should be taken up with Holiday Inn.
Attempt to reach Holiday Inn customer care directed us to European phone resulting in more than five minutes on hold from U.S. to Europe. Gave up after second try.
July 24, 2015