Rated 4.4 out of 5 by 200
Rated 5.0 out of 5.0 by deiv04 excelente servicio
en mi caso me pareció una excelente estancia, fueron 3 semanas que fueron muy cómodas en una excelente habitación y por un precio inigualable, un hotel muy cómodo en todos los sentidos
August 27, 2014
Rated 1.0 out of 5.0 by AZboy humid room with rusty towel bar
I am very regret to choose this hotel. Last time I stayed at Indigo a few miles away, it was good.
1. not goody bag for club members at the check in as I received at other IHG hotels when check-in;
2. my club number was listed in my reservation before I check in the hotel. After my stay, the reservation has disapeared. So, I have to call back for missing stay;
3. room is super humid. the sheet is sticky to my body. I had to get up at 3am to use hair dryer to dry up the bed and sheet in order to go to sleep; the carpet is wet;
4. towel bar is rusty in the bathroom;
5. room is small comparing to other IHG hotels;
6. wanted to buy coffee in the morning, the machine is broken down;
7. parking is not free
8. pillow is no comfortable
overall, not recomending to others. This is the worst experience I had with IHG hotels.
August 26, 2014
Rated 5.0 out of 5.0 by GeorgeBil Great sweet Suite!and excellent location for airport access
The room was HUGE and nicely appointed! The location is perfect for access to Atl and surrounding area.....
August 23, 2014
Rated 5.0 out of 5.0 by pc1065 Very comfortable and excellent service
My stay was perfect. The hotel is in a great airport location and the hotel shuttle runs every 20 minutes to the airport (except, I believe, between 2am-4am). The hotel public areas are spacious and clean. The room, including the bathroom, was very clean. The bed was comfortable and I slept very well. Every single staff member I encountered, even while walking down a corridor, would smile and say hello. The front desk staff was outstanding - very helpful and friendly. The food in the restaurant was reasonably priced and the quality was quite good. I had no problems with the internet service, and the TV channel selection was great. I absolutely recommend this location and will stay here again should I return to this area.
August 21, 2014
Rated 5.0 out of 5.0 by Jose08 Mattress
I've found me stay with this Holiday Inn in Atlanta to be very enjoyable but for one thing. I found the mattress I slept on to be very hard and truly not able to relax comfortably and sleep.
August 21, 2014
Rated 5.0 out of 5.0 by Traveller1234567891011121 Decent
Decent hotel. About what you can expect from a Holiday Inn. Room was clean and up-to-date. Only drawback was that I had to pay to park in the hotel parking lot. $12 for one night.
August 20, 2014
Rated 4.0 out of 5.0 by Sar casm Nice lobby
4 stars, no major problems, no real time to see the sights. My work was near the airport.
August 19, 2014
Rated 5.0 out of 5.0 by JaguarJoey Great Customer Service!
I had the misfortune of missing my flight home due to delays on the first leg of my trip. The hotel that the airline gave me a voucher for never showed up at the airport to pick me up and wouldn't answer their phone.
Thankfully, the Holiday Inn shuttle was very friendly and offered to take me to the competing hotel. When I walked in and saw the condition of the other place, I asked if they would take me back to their hotel. She did so and the front desk was quick to find me a room. They had a very nice suite available. The room was immaculate and it's obvious that the hotel had gone through some upgrades recently. While I was grateful to have an early flight back home, I would have liked to been able to stay longer and enjoy the amenities that this hotel provides.
I really want to thank the staff at the hotel for making a difficult situation very stress-free. If I ever need to stay in the Airport area of Atlanta again, I won't have a second thought about staying with them again.
August 18, 2014