Rated 4.0 out of 5.0 by twtac Price
Overall my experience was great. The service was wonderful but the food was alittle pricy and you would think that for the HIGH cost of the rooms there would be refrigerators in all the rooms!! It was a real dissapointment to pay what the room cost and didnt have a frig.
March 27, 2013
Rated 3.0 out of 5.0 by Leroyjr Great room, unfriendly staff
I checked in early on 3/15/13 for my 3 rooms after working in Atlanta. I also called several times after that to let the staff know I would be in late from picking up my kids in Alabama. When we got there there to pick up our keys it was just attitude from the desk personnel. From not knowing we had already checked in to saying, "you did not check in with me and how many rooms do you still need". Not a friendly experience, this was the most unfriendly hotel staff I have ever met. No personally and not willing to help. Had to pull out the directions to the rooms. I will never stay there again.
March 21, 2013
Rated 5.0 out of 5.0 by callchris321 Great Service
Good Hotel room and clean
Great Lobby Area
Overall a very good Hotel
March 21, 2013
Rated 5.0 out of 5.0 by jennie237 Best Holiday Inn
From the moment I drove up I knew something was different about this Holiday Inn. This property looks brand new and up to date. The lobby was welcoming; the staff looked and acted professional! I couldn't wait to get to my room. I was not disappointed – it too, was fresh, clean and up to date. The room was the most spacious I have been in, and allowed me to work in one room and sleep in another. Thank you for being the best Holiday Inn I have ever stayed in.
March 18, 2013
Rated 5.0 out of 5.0 by Taz1218 Great spacious room
I loved the layout of the guest room. I was in a 2 room suite that was very spacious, especially after driving 8 hours. The hotel used to be an exterior corridor hotel and the renovation that they have done to make it interior corridor is AWESOME! I could not tell that this hotel was as old as it is. Great job to the ownership and management on pulling this AWESOME renovation job. I will definitely visit next time I am in ATL.
March 14, 2013
Rated 5.0 out of 5.0 by cookdaddy SUPER NICE HOLIDAY INN
Impressive and clean Holiday inn. Platinum member recognition, and upgrade, great people, great hotel. The kitchen staff could use some direction, got two, simple seperate meals delivered wrong. Good housekeeping and groundskeeping AAA+++ Super comfy bed!!
March 11, 2013
Rated 5.0 out of 5.0 by Dlap Awesome Stay!
Stayed there only 1 night on a Friday March 1st. The lobby is very modern and the room was SO clean!! The clerk was very nice and polite. I didn't try the food or bar but will next time as I will make it a longer stay. Really worth staying there if you are like me and like a 'clean' Hotel and clean rooms. You will not be dissapointed!
March 7, 2013
Rated 3.0 out of 5.0 by don257 OK
I am a platinum member with Holiday Inn and use many of their properties. The rate was very good, but parking was $12 per day. This hotel is located in a part of town where one might be reluctant to leave their automobile. I would not recommend for ladies alone who might be coming or going, especially after dark. The bath room was very nice and the hotel was clean. The bed was good. The restaurant had a very limited menu, in my opinion.
March 1, 2013
Rated 4.0 out of 5.0 by jav01234566787899 good service
Nice place, but as a Platinum member I should be able to a complementary, breackfast????
February 19, 2013
Rated 5.0 out of 5.0 by VISA Great Dinner and great staff
Spent a few nights at this hotel and experienced always great service and in particular great dinners. Excellent water in the lobby.
February 18, 2013
Rated 5.0 out of 5.0 by Spunky1958 Room and transfers
The room was awesome, very large and comfortable. Liked the closed bedroom.
Wish transfers were to the International airport.
February 14, 2013
Rated 4.0 out of 5.0 by pigmaster Return car at airport and take shuttle bus to airport for early flight
Got flight at 9AM. So moved to this hotel. Drive out turn right to gas station to fill the tank, and turn right to airport, return car at night, sky line back to south terminal shuttle bus area, shuttle bus back. Shuttle bus to airport in the morning. They explain the details. Everything goes so smoothly. Very convenient!
Comfortable room, HDTV.
February 8, 2013
Rated 5.0 out of 5.0 by TravelerWI Very responsive service and clean room
Room was next to elevator but was very quiet. Noticed very little airport noise for a hotel located so close to a major airport. Room service was very responsive and the food was excellent. Stayed two nights and house cleaning was invisible but very very effective. Used breakfast bar and enjoyed this experience also. Front desk helped with taxi arrangements and check in/out was easy and fast. Used business center computer and printer which was nice. Would like to have had a daily paper and better TV channel or movie options.
February 5, 2013
Rated 5.0 out of 5.0 by Superswede Very Accomdating
Even though I made my resevation at the last moment before my travels, the staff was able to get me into the room of my choice, in the location of the hotel I prefer. Always enjoy staying here
February 5, 2013
Rated 2.0 out of 5.0 by Traveler215 New Hotel with Poor Construction
The hotel is quite new, yet the construction team seemed to have forgotton to make the walls soundproof. I wasn't able to sleep well because my neigbor had his TV on all night and it was quite loud into my room. I could hear conversations and many movements from the room next to me. Quite distrubing. The Check-in process was quite lengthy and time consuming. The Shuttle service in the morning was quite poor and I had to pay a taxi to take me to the airport.
February 4, 2013
Rated 5.0 out of 5.0 by r3jr terrific service, great food, definitely would return
from the time I arrived, to the time I left, this hotel continued to impress me throughout my stay. This is a very new hotel. I have stayed at other Holiday Inns in the area including the Crowne Plaze on Virginia ave - none have been as good as this one in terms of friendlyness, accomodations, and food. The food at this hotel is exceptional - most certainly not what I am generally used to at other Holiday Inns. The attention to preparartion detail, menu selection, taste, and value was uniquely unanticipated. Bravo! I will most certainly return to this hotel on my next trip to Atlanta
February 4, 2013
Rated 5.0 out of 5.0 by Chuckdc9 Holiday Inn
I am very pleased with the hotel. Nice flat screen TV's, excellent aerobic equipment, creative menu and beer options, the food takeout options available next to the check-in desk and availability of computers in the lobby are as good as you can find. The only downside is the lack of newspapers and no Wall Street Journals available yet the gas station next door has early morning deliveries of the Journal.
February 3, 2013
Rated 4.0 out of 5.0 by Cheerios Parking Fee
Overall this is a decent property with a nice staff. However the parking fee will get me to go elsewhere. It's not like they invested in a parking garage or it is a downtown location. It's surface parking. Stay there if you need an overnight hotel from the Atlanta airport, but if you have a car, there are many other options not too far away.
January 30, 2013
Rated 5.0 out of 5.0 by Chuckdc9 Nice all around package
Comfortable beds & pillows, nice TV's and programming choices. excellent dining options and most of all an imaginative, creative food and beer menu.......This hotel suits me very well
January 29, 2013
Rated 4.0 out of 5.0 by shjco Nice but the parking...
This is, if I was told correctly, a recently renovated hotel and is very nice. However, the parking is VERY confusing.
Apparently there are several "parking companies" that "operate" around the airport that sell parking time at various controlled parking lots (such as at this hotel). Consequently the parking is gated in and out. It costs $12 per night to park there as a hotel guest, but it is only $3 per night when using these "parking companies". So before you even get to the hotel, you should go online with one of these parking companies, print out your receipts and your bar code page, and then go to the hotel. You can then use the bar code supplied by the parking company if you are lucky- mine didn't work but the hotel people were very helpful in getting me in and out of the parking lot. Very confusing!
This is a handy location because I could leave my car there for a week at $3/day and use their free continuous bus service to/from the airport.
Breakfast was NOT free and was ridiculously expensive- over $15 per person.
January 15, 2013
Rated 3.0 out of 5.0 by LilyZ7 A for ATL
I was only disappointed about 2 things with this facility - the parking charge (I blame myself for not reading the fine-print outline on cost) and how hard the bed was. I thought I was somewhere in East Asia with how stiff the bed was! The parking charge is a little too outlandish in comparison to other IHG hotels in close vicinity. The $15 charge for all-you-can-eat breakfast was a little over-the-top in my opinion. Good selection of food, but who goes crazy wild in eating breakfast to consume $15 worth of food? Over-all though - courteous front desk, clean lobby, extremely close to the airport (definite plus for me - almost made up for the parking charge and bed issue) and a wonderful work-out facility. I really enjoyed the fact that the elevators were only accessible with your room card and it was a paper-less check-in. The pros and cons for me were 50/50, some issues being more significant to me than it may be to someone else.
January 14, 2013
Rated 5.0 out of 5.0 by kjohn23 great hotel
Had a nice visit and enjoyed the convenience of the location and the airport shuttle.
January 6, 2013
Rated 4.0 out of 5.0 by DirectorDean Nice stay
Pros: Check-in was quick and curteous. The room was nicely decorated, comfortable and clean. The restaurant was convenient, the food was good, presented well and reasonably priced. The overall appearance of the hotel was clean and comfortable. The staff was attentive and professional.
Con: I waited 20 minutes beyond the airport shuttle's scheduled arrival time before grabbing a cab. Other than this minor frustration, it was a good stay.
December 31, 2012
Rated 4.0 out of 5.0 by snipelee ATL
Perfect location - very close to the terminals. Couple of restaurants within walking distance so you are not chained to the in-house fare. But, stayed twice, dined-in twice, and enjoyed both meals. Great staff!
December 17, 2012
Rated 5.0 out of 5.0 by Gman955 A great place to work and stay
Really lovely hotel . The room is full of handy power points for charging gadgets. Staff are extremely pleasant and helpful. Great design and facilities.
December 15, 2012
Rated 5.0 out of 5.0 by Steve89123 Great Renovation/Poor Airport Shuttle
This property is newly renovated and exceeded my expectation for the price and location. My only complaint was the shuttle to the airport: they use a contract service that is sharee with neighboring hotels. The driver comes to the lobby and signs a log to say he was there. I was in the lobby waiting and never knew that he came! The desk called to expedite the arrival of the next shuttle, but I came close to missing my flight.
December 13, 2012
Rated 5.0 out of 5.0 by FreddyC Want an affordable, comfortable place to stay? THIS IS IT.
Great place to stay close to Atlanta Airport and I never had to leave.
November 13, 2012
Rated 4.0 out of 5.0 by pitchen Pleasant hotel and very friendly service
The hotel has apparently recently been refurbished - and it shows. Very clean room and very friendly service. Great breakfast buffet. One disappointment, however, was that there was NO WAY to contact front office to ask for a pick-up - from either one of the "Hotel-Curtesy Boards" at the domestic or the international terminal. On none of these the hotel was mentioned - very hard to understand - if at all !!.
November 8, 2012
Rated 4.0 out of 5.0 by DCP1 Check out
Most Holiday Inns slide the check out paperwork under the door making checkout convenient. For some reason, this hotel does not do that. Not very convenient.
October 24, 2012
Rated 5.0 out of 5.0 by Walt307 Superb Staff at a Modern Hotel
Holiday Inn Atlanta Airport-North is the best hotel we have stayed at in the past 5-years. Our 3-day stay – during the OCT 2012 US Armed Forces Nuclear Energy Association re-union -- occurred a few days after this hotel reopened after a multi-million dollar renovation. This hotel is modern, up-to-date with all the latest conveniences; the bar, restaurant and banquet facilities/services are all top-notch. Every staff member - front-desk, bar/lounge, banquet, housekeeping, etc. -- is friendly, welcoming and was eager to make our stay most enjoyable. Whenever we visit the Atlanta area, we will certainly stay at this hotel.
October 22, 2012