Rated 4.0 out of 5.0 by Fawad Good location, good service
I made a booking at the last minute during midnight when I arrived in Atlanta. The room was made available on a phone call.The reception staff did facilitate me well. There was no free breakfast that caused some uneasiness. The hotel parking and room service was not bad. However, absence of refrigerator and microwave was certainly a problem for week long stay. I suggest that they can upgrade rooms with refrigerators and offer complimentary breakfast to make the hotel stay attractive and comfortable.
May 8, 2013
Rated 2.0 out of 5.0 by DarrylD Lipstick on a pig
I stayed there because of price and would probably try to avoid it if possible. Remodeled but the age still comes through. The regular working staff was good and pleasant, the ladies behind the counter (the shift didn't matter) not so much. When I arrived they were very put off because they were very busy. Two comments made were interesting. First, we are so busy we can only give you a room that we have, not what was reserved. Second and the best, I asked "How do I access the lobby stairway to get up to my floor ?"- reply from behind the counter - "Sir we do not have stairs that access the floors" - What - Really! I would say management training is in need especially in the area of property comprehension and hospitality.
Price for food and drink represented a higher star property.
Good news the bed was comfy.
May 7, 2013
Rated 1.0 out of 5.0 by Cinzia12 TERRIBLE CUSTOMER SERVICE
My stay may not have been so bad had I not experience the worst customer service. The front desk staff was rude and not accommodating.
April 26, 2013
Rated 5.0 out of 5.0 by Buyer Friendly Service
We've stayed at this property twice recently. Staff is great. Friendly, helpful, accommodating! Love Lisa at the front desk and Jonas and Mike in the shuttle! Restaurant really needs more of a varied menu. That's the only recommendation I can make. Otherwise, great property.
April 22, 2013
Rated 4.0 out of 5.0 by KLP55 Very Pleased with stay
We spent two nights at this hotel. Our main reason for choosing was the location to Turner Field. Room was nice. Staff was very friendly and efficient. Shuttle staff great. Had dinner and breakfast on site. Pricey, but very good food.
April 22, 2013
Rated 5.0 out of 5.0 by gocards Just what we needed
We had a great night at the hotel. The room was large, clean and very comfortable. It was just what we needed.
April 17, 2013
Rated 2.0 out of 5.0 by MJL52 Breakfast, front desk
Really enjoyed the omelet chef. Some of the best I've had in years.
Your staff at the front desk were also very helpful and patient. They directed to a great restaurant for lunch while we waited for our room to be prepared for early check-in.
Everyone at the hotel was polite and friendly.
April 15, 2013
Rated 5.0 out of 5.0 by bcreeve92 No #1 Hotel for Braves Game
My wife and I enjoyed our stay while we attended the Braves Opening day game on April 1st 2013. The shuttle driver that took us to the game was great and does his job very well !!! That was a nice treat after driving for 4 hours and being stuck in traffic trying to get to the hotel.. The view from our hotel room was amazing ( 11th floor) ,The breakfast the next morning was very good as well as the service that went with it, The waiter was nice and made sure we were taken care of .. I recommend this hotel to anyone that wants to attend a Braves Game , or while visiting Atlanta !!!
April 11, 2013