Rated 4.1 out of 5 by 184
Rated 5.0 out of 5.0 by T. Smith Great hotel for the money
Friendly staff with attention to needs. Will stay here again.
August 27, 2014
Rated 5.0 out of 5.0 by caicai88 出行方便，
August 27, 2014
Rated 5.0 out of 5.0 by Ma Ma Mia Good Service
Enjoyable stay, Clean hotel, friendly staff. Old food menu was much better than their limited menu now. Enjoyable stay for work.
August 26, 2014
Rated 1.0 out of 5.0 by FrequentTraveller2020 Doesn't deserve top 10 status
As you walk in they have a TV that boasts top10 in all of Atlantis restaurants. . . Well not while I was there.
Stayed for 3 nights. Room wasn't made up on Thursday at all. So on returning I went down to ask for coffee/towels. I waited 15 minutes while 2 members of staff checked in just 2 guests and then after I've waited 15 minutes. One of them walks off. 6 people in line at this point. The other answers the phone.
WELL EXCUSE ME. THE PHONE HADN'T RUNG ONCE THE ENTIRE TIME. PHONE WAIT TIME 5 SECONDS. MY WAIT TIME. 15 MINUTES.
I gave up. Went to the bar. Waited for the line to die down. Went back and asked for coffee/ towels etc.
They never came.
Poor service. Poor standards. And for goodness sake learn how to prioritize your guests.
August 25, 2014
Rated 5.0 out of 5.0 by Shauncy24 Wonderful Experience!
My guest room was well appointed, clean and the bed was very comfortable. The entire hotel is very clean and the staff was very friendly. This was an excellent experience - I will stay here again when I return to the Atlanta area.
August 23, 2014
Rated 5.0 out of 5.0 by Marsico Great Hotel
We stay here once every six months when we travel to the area for surgery follow ups and this is the hotel of choice.
They always accomodate my first floor preference and the staff is awesome!
August 22, 2014
Rated 1.0 out of 5.0 by DIAMONTEZ MOULD....
I WAS VERY SURPRISED WITH THIS PROPERTY, WHILE CHECK IN WAS THE NORM I WAS PLACED IN A CORNER ROOM NEXT TO THE ELEVATOR ( MAYBE THIS WAS BECAUSE OF THE IHG DISCOUNTED RATE), SINCE I TOO WORK IN HOTELS I DIDN'T LET THAT BOTHER ME, BUT WHAT DID BOTHER ME ON MY 2ND NIGHT I ORDERED A SANDWICH FOR DINNER AND AFTER EATING HALF MY SANDWICH I SAW MOULD ON THE OTHER HALF... MOULD ON MY SANDWICH!! WHILE MY SERVER (MAN) WAS APOLOGETIC AND GAVE ME A REFUND WITHOUT ME EVEN ASKING I JUST FIND IT SHOCKING THAT THE KITCHEN DIDN'T NOTICE.... THERE MUST OF BEEN A WHOLE BAG OF MOULDY BUNS. TO TOP IT OFF THE FOLLOWING MORNING WHEN I WOKE UP THERE WERE THESE LITTLE CRITTERS RUNNING ALL OVER THE BATHROOM FLOOR. I MENTIONED IT TO FRONT DESK ON MY WAY OUT AND CAME BACK TO FOLLOW UP AND NO ACTION PLAN WAS IN PLACE. CHANTEL HOWEVER, MOVED MY ROOM AT THAT POINT, "APOLOGIZED" AND WAS VERY SINCERE!! KUDOS TO HER - TOOK CHARGE LIKE A MANAGER WOULD. MAINTENANCE WAS IN THE ROOM IMMEDIATELY AND I WAS ABLE TO SHOW HIM PICTURES OF THE BUGS - HE TOO WAS VERY APOLOGETIC. I'M HAVE BEEN IMPRESSED WITH EVERY IHG PROPERTY I HAVE STAYED WITH TO DATE AND HOPE THAT THIS HOTEL WILL HAVE A GAME PLAN SET TO AVOID THIS ISSUES FROM HAPPENING TO FUTURE GUEST !!
August 18, 2014
Rated 5.0 out of 5.0 Very Friendly and Attentive Staff
This is one of the nicer holiday inn properties i've stayed at. It is very large and the staff is very nice and friendly. The rooms are clean and the price was fair. I would stay here again.
August 17, 2014