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Rated 4.2 out of 5 by 211 reviewers.
Rated 4.0 out of 5.0 by Great People, Great Value Very nice property close to the I285. Bar / Public area is downright stylish, art-deco. Morning breakfast buffet was nicely stocked, but took no culinary chances. Staff was amazing: efficient and very pleasant. October 7, 2013
Rated 4.0 out of 5.0 by Great Hotel, restaurant not so sure The hotel is very nice, rooms are comfortable. Staff very friendly and helpful. Two comments on the restaurant: 1. Breakfast. Eggs were undercooked and sausage was cold. 2. When I went to restaurant in evening, waited for 10 minutes, no one came to seat me. Went back to my room and called the restaurant, no one answered on two occasions. Since the hotel is somewhat remote from other eating venues, having a good restaurant on site is very important. October 6, 2013
Rated 5.0 out of 5.0 by Enjoy my stays I do have a choice of where I want to stay and I do keep coming back to this Holiday Inn. People are nice, food id good, and they treat you like family. Bar is very nice but could stay open longer. Never had a bad meal there and cleaning staff is excellent! October 6, 2013
Rated 5.0 out of 5.0 by Exceptional Service (1) Check-in was quick and easy. I was promised a king on first floor and they didn't have one available when I arrived... sooooo, the check-in clerk gave me a king on the third floor for same price and included complimentary breakfast and bar drinks for three days. (2) Room was clean, smoke-free (no smoke or offensive smells) plenty of coffee and a nice small frig with complimentary water. Nice HOT showers! Nice Big Screen TV. Very comfortable bed! (3) Breakfast was outstanding! During my stay we ate every morning and tried everything .... eggs, bacon, bagles, waffles, lots of fresh fruit (watermelon, cantalope, honey dew, grapes), biscuits, coffee, real cold fresh milk ...... nice FREE breakfast! Dining area spacious and staff quick, efficient, and kept the coffee flowing! (4) I asked for a wheel chair twice during my stay and on each occasion one was delived to my room within a couple of minutes! Great service here. This is my first time at a Holiday Inn Express and I was impressed! I wish I could remember all the desk clerks that assisted me .... only remember one name, Laura, but they were all very professional, knowledgable, and extremely helpful! October 5, 2013
Rated 4.0 out of 5.0 by good staff Nice new hotel but the best experience has been the staff, especially someone from the front desk who helped me for having a late lunch, I think her name was Tarry, very helpfull. Ben September 30, 2013
Rated 5.0 out of 5.0 by Great Night Stay Wish we could have stayed longer, that's how good the service, food, and room was. The bed was amazing to sleep on, and the room décor was a great modern style, with good lighting for working. I will stay here again. September 29, 2013
Rated 4.0 out of 5.0 by Nice Hotel Although the hotel Is nice the room service sucked. 50 min for a salad and messed up the order, then to top it off they added an 18 percent tip. For sucky service? What? I was also put in a handicap room as well. If you are a traveler you what i mean. September 22, 2013
Rated 5.0 out of 5.0 by Nice updated room Good price and location. Nice updated room. Friendly staff September 19, 2013
Rated 5.0 out of 5.0 by Clean nice hotel to stay at. The hotel was clean, the staff was courteous. It was also quite even though they had sea couple of sport teams staying at the same hotel. September 14, 2013
Rated 3.0 out of 5.0 by Poor service The highlight of staying at this hotel was check-in, visiting the bar, and the size and comfort of the room. I think Camille is the person who checked us in. She was very pleasant and warm in welcoming us to the hotel, getting us placed in our room and explaining the layout and other pertinent facts of the hotel, especially during a time of day when the front desk was very busy. Dining at the hotel was an awful experience. There were no clean dining spaces, so we had to seat ourselves and clean the table. We choose the buffet for breakfast, but there was little to no food available because it was not refilled, eggs were runny and burned however that is possible. We watched as other tables were cleaned and other guests were seated and served food and drinks (especially fresh coffee), when I was not even able to get a glass of water. Our waiter checked on us once the whole time, another waiter checked on us almost 45 min later, eventually we just left. On our check-out date, a different lady checked us out, and she was quite rude. When asking for the last name after I told her, because the room number was forgotten, she rudely corrected me saying "I asked for your LAST name" with an attitude. I told her it was my last name and she rolled her eyes, looked the info up and said "You can go now" without giving a receipt for the bill. It was very dismissive and uncalled for. Needless to say I will not be returning to this hotel for any future visits, despite the initial warm welcome received. September 11, 2013
Rated 2.0 out of 5.0 by Disappointed First impression - parking lot not maintained - rear parking area concerning at night. Ice machine out of service. Room not serviced the following day when returning at 4PM. Food trays left in hallway throughout the day. TV out of service for the hotel. Breakfast personnel under staffed, long wait for food and service. September 9, 2013
Rated 5.0 out of 5.0 by Great Service!!! Jewel at the Front Desk was very friendly, rooms were great, loved the area. September 5, 2013
Rated 1.0 out of 5.0 by Rooms Made reservations for 4 double bed rooms a month in advance. After traveling 300 miles we get to hotel and they tell us they don't have our room. After a hour they decide to give us a 4 king bed rooms with a pull out bed. It's hard to sleep on a roll out bed after 300 miles on the road plus that's not what what I had reserved. That defeats the purpose of making reservation. And the hotel didn't have any remorse for their action. I wouldn't recommend this hotel to anyone. September 4, 2013
Rated 5.0 out of 5.0 by Nice location and good service Nice location close to where I was doing business. My tv had a small problem and they were quick to fix it. The check in agent was very friendly. September 3, 2013
Rated 5.0 out of 5.0 by very comfortable Reasonable price. Very clean and comfortable we would not hesitate to stay there in the future. September 1, 2013
Rated 5.0 out of 5.0 by I was amazed! I was amazed at this Holiday Inn. It has been remodeled. The bed was as comfortable as my bed at home, which is excellent! The staff werebvery nice, and food in the restaurant excellent for this type of venue. I will definitely stay here again. August 31, 2013
Rated 5.0 out of 5.0 by Atlanta Country Music Hall of Fame Attended the Atlanta society of entertainers events over the weekend, everything went well, the ball room was nicely set up and clean. Although it was a little cold part of the time. Otherwise we were well satisfied. August 31, 2013
Rated 5.0 out of 5.0 by Nice stay Conveniently situated Nice breakfast Clean room Good service from all staff Will come back definitely every time I am in Atlanta August 29, 2013
Rated 5.0 out of 5.0 by Hotel Staff Went Above and Beyond I booked this Hotel thru IHG online. When I arrived to check in the information about my stay was wrong. I called IHG customer service and was transferred 3 times and put on hold twice. Total phone time was 20-25 minutes. The evening Front Desk personnel saw me getting frustrated and offered to help. My wife and I were offered a bottle water and a quiet place to sit instead of sitting in the lobby. They were very patient and made us feel at home. For the next 3 days we were treated like royalty. We were given directions to attractions, shopping and restaurants to visit. If it wasn't for the evening front desk personnel , my wife and I were going somewhere else to stay. August 26, 2013
Rated 3.0 out of 5.0 by Not much to draw me back Was advised on arrival that i would not be getting a renovated room (platinum points member). Thanks! No microwave and no fridge. Got a nice "lesson" when I asked if my points were being applied from the unkempt yet smarmy desk guy about "priority" points. The prize for being platinum was two tickets to a substandard breakfast that every other holiday inn lets you walk on to, without the presumed need to tip for self service at a heavily picked over B-level buffet. No coffee station for a to-go cup. Not much nearby for restaurant choices. As a business traveler, there are many better choices around Atlanta. August 18, 2013
Rated 5.0 out of 5.0 Everything was great! Staff was nice and it was located in a good spot for enjoying north Atlanta. August 16, 2013
Rated 4.0 out of 5.0 by great decor The decor and the hotel is beautiful. The food is tasty. Service was a little slow for dinner, even when only 2 tables were in the restaurant, but they comped us an appetizer -so they made it fair enough. The breakfast is a great deal and free. The pool didn't have any towels, but someone came to check on the pool and then brought us towels warm from the dryer. There is no microwave or fridge in the room, unless you pay extra. The AC made strange noises when it turned on and off.... but otherwise, great room and deal. Located right off the freeway! August 11, 2013
Rated 5.0 out of 5.0 by Good stay As always, the staff from the front desk, housekeeping, bar, and dining room were excellent. August 11, 2013
Rated 5.0 out of 5.0 by Beyond Expectations Upon arrival of the parking lot, I was not too enthused until I reached the lobby, its beautiful, the open space is awesome, the rooms are clean and spacious. The breakfast was great, the pool was a big hit for the kids, overall, this place was fantastic. Great choice for Family reunion. Despite the disappointment of planning for banquet, the stay itself made up for it August 11, 2013
Rated 5.0 out of 5.0 by beautiful rooms I had a great experience at the hotel. The staff was Great. The breakfast was better then the waffle house. Great job i will use this hotel and recommend it also. August 10, 2013
Rated 5.0 out of 5.0 by Cleanest room I've ever stayed in Rooms are immaculate and spacious and designed to meet every need. Staff very friendly. Dining staff super great., I booked this on Price Line and the value was amazing. August 8, 2013
Rated 5.0 out of 5.0 by Housekeeping I was surprised that at 8:00 AM housekeeping knocked on my door even though I had the : "Do Not Disturb" sign on the door. I advised that I would be out in approximately one hour - 30 minutes later another housekeeping person knocked on the door. The "Do Not Disturb" sign was still on the door. I had just flown in from another trip & I had planned a morning of rest and relaxation, but it did not happen. July 30, 2013
Rated 5.0 out of 5.0 by Excellent Overnight Stay The staff was exceptional from the moment I walked in the door! I was greeted by a southern belle and was immediately placed at ease. Thanks for the great stay. July 28, 2013
Rated 4.0 out of 5.0 by Comfortable room The first room that was given to us was dirty. They put us in another room & they were very apologetic. Our room cost a little more than we expected. Hotel is very convenient to shopping centers. The guest were very loud during the early morning. July 27, 2013
Rated 5.0 out of 5.0 by Great property with friendly staff What a beautifully renovated property with great vibes. Check-in was splendid, with a very friendly lady who gave me IHG Rewards coupons for a drink and breakfast with the special rate I booked. My room was very clean and quiet with excellent lighting and new decor. I enjoyed the lounge with the friendly bartender and good food and drink. Breakfast the next day was also very nice, great buffet and attentive staff. Great overnight trip! July 25, 2013
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