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Rated 3.9 out of 5 by 272 reviewers.
Rated 5.0 out of 5.0 by What A Welcome! After a ten plus hour flight and battling foot traffic in Hartsfield Jackson, I could not wait to see a bed. It was hot overseas in the sandbox, and it was hot in Atlanta on my day of arrival. Upon entering into the lobby, GiGi recognized my peril of being 20 seconds from sheer cottonmouth struggle and offered a small refreshing beverage as a sweet courtesy. Her soothing demeanor was sincere and reminiscent of true southern hospitality. Quick and efficient check-in, and next thing I know I was in my room. I always request extra towels and a extra bathmat (I loathe a cold floor); the charismatic housekeeper on my floor was too cool, and identified with my service in the Army - which is awesome, to meet someone who 'gets it.' My room was clean and comfortable, and there were plenty of outlets for all of my gadgets. Words cannot express how thankful I always am of this little detail. After my friends arrived to my room to meet for pregaming and adventure planning, we made our way downstairs and en route out, Casey inquired upon our destination. When I told her what I was doing, she gave me all kinds of great spots to grab a bite, and hipped me to it being Wine Down Wednesday in Centennial Park, which was pretty cool even to just observe. After a great evening out, my party and I closed out the night at the hotel's bar, where the bartender is a star in her own right. I could put her on TV right now and guarantee ratings, y'all. Breakfast was THEBOMB.COM - I sent up a silent shuck and jive when my doting eyes met that beautiful mound of crisp, applewood bacon at the buffet the following morning. The chef, who'd relocated from LA to ATL, made me an omelette just the way I wanted it. In return I offered to clean her station. Hey, it was only right, LOL! I'd been apprehensive about staying at this hotel prior to such because of the location and the rate (sometimes, it's a slight inflated - but I understand - getcho coins, IHG), but after this stay, I cannot imagine staying anywhere else in Atlanta. I will definitely be back for another getaway, and am recommending the hotel to everyone I know. Because great customer service is unforgettable. September 24, 2014
Rated 5.0 out of 5.0 by friendly staff staff very friendly, especially the ladies in the morning with the fresh coffee, very important to guest fresh coffee in the morning..convenient walking distant to fox theater. I hope I WIN.... September 24, 2014
Rated 3.0 out of 5.0 by Was woke up 7:30am!!! The overall look and feel of this hotel was fine. Decent customer service. But i would HIGHLY reccomend that you see what events are scheduled for the following morning of your stay in Centennial Olympic Park! There were loud speakers blaring with what seemed right outside our window at 7:30 am! With the Garth Brooks show not ending until 2 am the night before it was a rude awakening at 7:30 am! I am sure the hotel cannot control events scheduled around dowtown but could def use better insulation, heavier curtains, thicker windows, SOMETHING to help with the sound proofing..... September 24, 2014
Rated 4.0 out of 5.0 by Good Hotel and Great Location it was the perfect place to stay while at a trade show in Atlanta. great staff and the rooms and restaurant were good. will go back again. September 23, 2014
Rated 5.0 out of 5.0 by Atlanta Stay I am always pleased to stay at a Holiday Inn, the staff is friendly and courteous, very responsive to my requests. Rooms are clean and comfortable. Coffee is available whenever I need it and I feel safe inside of the hotel. I will continue to stay at the Holiday Inn or Holiday Express because they treat me right! Sarah from SC September 22, 2014
Rated 5.0 out of 5.0 by Hotel Staff, Front Desk and Valet Parking The Hotel Staff and the Front desk personnel was great! The Valet Parking Staff on the other hand was not so great.. They are the first staff or personnel your guest encounter upon their arrival. If they were more friendly, courteous and smiled more, it would make your arrival more pleasant. Also, when your guest leave to go on an outing and then return to the hotel, the Valet Parking staff does not greet, (Good Morning, good afternoon or just plain "Hi or Hello"), instead you get looks, stares and stone faces when you pass them. Please fix!! Thank you so much for the opportunity to share my experience where I think it will count. September 19, 2014
Rated 2.0 out of 5.0 by Great Location - Poor Execution Great location and has great potential. Housekeeping is a serious issue and attention from staff is fragmented and frustrating. I would love to use this hotel for future stays but based on a very dirty room, dusty furniture, lack of ironing board, billing issues, and other frustrations, I am not sure that I will stay again. Shame as the location is great for everything in downtown Atlanta. You have great potential... you need to work on the execution and follow-through. September 17, 2014
Rated 3.0 out of 5.0 by food the location was our need for the aquarium, the hotel was a little pricey for the value but the location and the known name was our reason for staying September 16, 2014
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