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Rated 3.9 out of 5 by 413 reviewers.
Rated 2.0 out of 5.0 "Nothing to write home about" This location had beds televisions, elevators that closed too quickly, a seemingly popular restaurant/bar entertainment area windows doors and the like. Just OK. May 4, 2015
Rated 5.0 out of 5.0 by Great Place Close to the conference that I was going to. The room was clean and neat and staff was nice. Would go back again next time I'm in town. May 4, 2015
Rated 5.0 out of 5.0 by Great place in a busy town Great place, across street from CNN and Phillips Arena, with park across street. Clean rooms grat staff. May 4, 2015
Rated 1.0 out of 5.0 by Rude Service, Carpet Beetles, Bad Internet Connection My first room was infested with carpet beetles. Then the internet would not work. Then, after an asthma attack, I called room service and asked for just a fork, and I was given a huge attitude. Then, housekeeping ignored my privacy sign and banged on my door twice at 7:30 a.m. Rude, dirty, smells like smoke. April 30, 2015
Rated 3.0 out of 5.0 by Broken bed and malfunctioning door keycards One of the beds was broken. The head of the bed was actually lower than the foot. If you sat on the foot of the bed, the head of the bed would pop up. We had to get 6 different keycards. Virtually everytime we left the room we would have to go to front desk and have new keycards made. April 29, 2015
Rated 4.0 out of 5.0 by Convenient location to Centennial Park Convenient location to Centennial Park during Sweetwater 420 festival. However, hotel price is more than what would be expected for the level of accommodations offered. The location of the hotel must be the reason. April 28, 2015
Rated 2.0 out of 5.0 by Engagement weekend I planned everything out for this weekend, i wanted it to be perfect but i regret to say it wasn't. The internet did not work either day i was there. I heard several people complain at the front desk, so i thought it wouldn't help to have another person complain and thought it might clear up eventually. It did not. We wanted to upload the pictures we took of our engagement but we were unable. Now onto the room, the bathroom door wouldn't close. When we did force it closed the lock wouldn't work. Not to mention the 3-4 inch gap at the top of the door. It looked as if the room was fixed in a hurry and care wasn't taken. You may want to make sure you don't have scam artists right outside your hotel, we were scammed a gentleman told us hed show us the way and he said he worked for the hotel. He did not tell us that it was a walking tour and also didnt mention the (VERY) steep price. Until we actually arrived at where we were going. We had a map and GPS so we could have found the coke museum since it was less than 10 mins walking. I wanted it to be perfect for my (now fiancee') but i was actually embarrassed about the hotel, it was not worth the price i paid. April 26, 2015
Rated 1.0 out of 5.0 by Room and furnishings falling apart! Not worthy of the Brand! This property is old and our room and furnishings were badly worn and in complete disrepair. Laminate on the counter was peeling apart, old paint drippings all over the room including bathroom light, armoire door hinge broken, carpet badly worn, furniture should be thrown away and desk tops were scraped and gouged, stains in the tub and all flooring. Of course the TV had sound but no picture. We couldn't get out of there soon enough. We have stayed at many Holiday Inns and always been very pleased so we picked this one because it was close to the Aquarium. We were shocked! Do not stay at this property! It is not worthy of the Brand. April 25, 2015
  • 2015-05-05T11:18:17.682-05:00
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