Rated 3.8 out of 5 by 145
Rated 4.0 out of 5.0 by platypus1 It's the people that made it great!
Although there were a few hiccups in the 3 night stay at this hotel, I must say that the service and personalities of the people that accommodated the inconveniences made it all worthwhile. Despite the construction, the brief walk to the Convention Center was perfect! As an IHG member, I received free buffets every morning. I was able to get made-to-order scrambled egg whites with all the fix-ins and/or omelettes. They had a great work ethic!
November 23, 2013
Rated 3.0 out of 5.0 by dunterw Great staff
Staff was very friendly, courtious and Knowledgeable.
November 20, 2013
Rated 5.0 out of 5.0 by Larl Overall Experience
I always dislike coming to Atlanta but this was a necessity. We arrived by GPS and could not physically get to the hotel due to construction, very tired from travel we were beyond aggravated. I called the hotel and the finest gentleman got on the phone w me the hostile client and stayed on the phone until we were in the valet parking. We had a few bumps that were fixed immediately w kindness and actually sincerity which you don't see very often any more. I would highly recommend the accommodations. The food service was prompt and very kind also even though the description of the meal was not what what we were serviced. The wedge salad made up for it though. A very nice experience. And almost forgot the beautiful young lady that checked us in @ the front desk delightful would be the word I would use to describe her ...thank you Holiday Inn.
November 20, 2013
Rated 4.0 out of 5.0 by MilliniumPrince Service, price, and location
The room and furnishings could use a little update, but the staff's friendliness and high level of service make up for older towels and other linens. The location is very good and I would stay there again.
November 18, 2013
Rated 5.0 out of 5.0 by ansel090736 Deluxe service!
The hotel was very nice. Comfortable and clean. The personal service we received was what made the hotel outstanding! We were greeted at the desk with a warm welcome and offered a bottle of water. Very welcome after a long car ride. Everyone working there was unbelievably helpful and cheerful, from the lovely lady at the desk to the attentive servers in the dining room. The icing on the cake was the valet service. They parked the car when we arrived, Brought the car to us the next morning, packed it, parked it again and then brought it around for us again when we left that afternoon.
Will we ever stay anywhere else in Atlanta? Absolutely not! All of us were blown away by The Holiday Inn's superior service. Our thanks to all of you
November 15, 2013
Rated 5.0 out of 5.0 by wynn2 Excellent Location
The hotel location is great. All you want to do downtown is only a short walk away. The staff is great, very courteous, and very helpful. Rooms are a bit small, but very comfortable.
November 12, 2013
Rated 2.0 out of 5.0 by TPAPT Just OK
This was my second stay at this Holiday Inn and the location is great. Close to the aquarium, CNN center, centennial park, and the coke museum. The staff was friendly. The building however needs a some work. The bed was just so so. One of the elevators makes a metallic grinding noise that can be clearly heard from rooms half way down the corridor on the 11th floor, and it is very difficult to limit the amount of light coming in from the windows which affected my sleep. The WIFI would not cooperate and I ended up finding a signal from the nearby Holiday Inn Express and was able to connect to their WIFI. Also I had two unexpected insect guests in the room which made me question the cleanliness. When you look at the price for this Holiday Inn the value is just OK until you add the $20 valet parking fee and then given some of the issues I think this property tips to the wrong side of the value equation. I will probably try the Holiday Inn Express next time.
November 10, 2013
Rated 5.0 out of 5.0 by ANDY263 GREAT STAFF
I JUST WANTED TO LET THE HOTEL MANAGER KNOW THAT THEY HAVE THE MOST FRIENDLY AND MOST ACCOMODATING STAFF OF ANY HOLIDAY INN THAT I HAVE EVER STAYED IN. FROM THE TIME THAT YOU WALK IN TO THE HOTEL UNTIL TIME YOU LEAVE THE HOTEL YOU FEEL LIKE YOU ARE THE MOST IMPORTANT PERSON IN THE HOTEL. THIS GOES FROM THE VALET PARKING ATTENDENTS TO THE STAFF AT THE FRONT DESK TO THE RESTAURANT STAFF....YOU SHOULD BE VERY PROUD TO HAVE THESE WONDERFUL STAFF MEMBERS. WHENEVER I AM DOWNTOWN IN ATLANTA I ALWAYS STAY AT THIS HOTEL
November 4, 2013