Rated 5.0 out of 5.0 by Anen Staff & Service
I came into Atlanta on 4/28th. I had a terrible experience at the airport with lost luggage & waiting to file a claim with US Airs. My team & myself arrived at the hotle very late on Sunday around 9:55 PM. Due to the hassle at the airport we had not had a chance to eat dinner so we asked if the hotel restaurant was still open. The gentleman checking us in explained that the restaurant would be closing in 5 minutes however he called the woman working in the restaurant & explained to her that we had just arrived & didn't have anything to eat. Your restaurant remained open for us and made sure we all had a meal before retiring for the night. very much appreciated that hospitality. Do not think I would have seen that at other hotels in the area. i am planning a trip to San Diego the end of the month and I am thinking of choosing a Holiday Inn again rather then my other options.
thank you again.
May 8, 2013
Rated 5.0 out of 5.0 by Brackateers2013 2013 Final Four Atlanta
We loved staying at this property. The room was spacious, clean and well decorated. We were in town for the Final Four and this was our reward night . They have a small lounge/bar with a managers reception-free beer or wine(two drinks limit). It started at 5:30 pm and the bartender(she) was very nice. For you Starbucks fans there is one around the corner. The king bed was very comfortable as well
April 26, 2013
Rated 5.0 out of 5.0 by dmoore Good location Helpful staff
What a friendly and helpful stall - We enjoyed our stay and this was a clean convenient location. Kudos
April 19, 2013
Rated 1.0 out of 5.0 by occ68 Tired Hotel Property
>The room key card machine was out of order. We never had a room key card during our stay.
>We had to find a janitor, maint. man, cook or desk clerk to let us into our room every time.
>The juncture of the floors and walls almost everywhere were visibly dirty.
>My wife had her light colored socks on in the room the first evening and noticed when she took them off at bedtime that the bottom of her socks were almost black from dirt in the carpet.
>When walking on tile floors, stairs or in the elevators our shoes would "stick" to the floors.....yuk.
>The room doors are old steel doors with peeling paint on many.
>The smoke detector in our room had to be replaced because it would start beeping intermittently.
>Every plate I picked up at the breakfast buffet was chipped.
>In general, this is a very "tired" facility.
>I'm really surprised the facility is allowed to carry the Holiday Inn banner......Definitely not what you would expect in a Holiday Inn property.
>On the bright side, all of the staff was great considering what they have to work with.
April 15, 2013
Rated 5.0 out of 5.0 by Kawa Great hotel!
This is the perfect hotel if you looking having a family trip to Atlanta, employees at this hotel are very friendly, the breakfast is good, you are fairly close to Downtown but away from the traffic, there is a shopping area near by and good restaurants but the best part is that is very close to Stone Mountain Park.
April 5, 2013
Rated 5.0 out of 5.0 by MVG357 Great Stay
Everyone was helpful. Clean and comfortable room, only real issue was the wireless was pretty slow.
March 25, 2013
Rated 5.0 out of 5.0 by GMMUSNE6 Staff
staff was very warm and friendly. were very helpful in all areas Th two ladies in the restruant were wonderfull very helpfull and cared about the guests I really enjoyed my stay the GM and staff are great
March 8, 2013
Rated 5.0 out of 5.0 by takmak70 The staff is like family
We have been repeat guests at Holiday Inn Northlake for about five years and will continue to return upon our next visit to GA.
The location is handy to resturants, shopping, and other services.
Request for services were made immediately.
.The availability for YI-FI was much appreciated. The desk
clerks are always very helpful. We found everyone friendly
and willing to be of service. We like having coffee and fresh
apples available for our snacks.
March 5, 2013