Rated 3.4 out of 5 by 92
Rated 1.0 out of 5.0 by Jerryu0722 Not what Holiday Inn represents
This property was the most disappointing I have ever stayed at in the IHG group. From crumbling paint and bare electrical socket, to pocked marked walls and barely covered chairs in the dinning room. I will never stay here again while passing through Atlanta GA. The only bright point was the staff. They were very kind and courteous. The property however should be torn down and rebuilt from scratch. The ice machines didn't work, the a/c barely kept the room tolerable, the dinning room is disgusting, and the rooms look as if they were from a war zone. In the dinning room the chairs are shredded, the table was sticky, and the food was not appetizing. IHG has many properties around the Atlanta area, I've stayed in most of them over the past few years, this is not what I expect from IGH. I was too embarrassed to meet a client there.
August 22, 2014
Rated 1.0 out of 5.0 by RTO 69 Hotel Run Down
The hotel is showing age and since the last time I have stayed there, 1 year ago, it has really showed it's age. The hotel rooms are down hill. A good example, the hallway had a wet floor sign in the hallway for the 3 days I was there.. Water was running from the room or something and each time I walked to my room, I walked right through wet carpet.
In a nut shell, the hotel has become a dump. Renovations are going on, but need to be done sooner. I was to stay there again and changed to a different hotel for my stay. I hope to be able to return to this hotel, but will not come back for some time.
August 18, 2014
Rated 1.0 out of 5.0 by cmjones Very Unhappy Customer
We was scheduled to stay 2 night at the hotel paid for it prior to coming. after the first night the hotel checked us out of your room with no prior notice. I was resting in my room the 2nd day when a stranger ( a nothing guest entered the room with and room key). that was given to him from the front desk. I preceeded to the front desk to explain what had happen. the manager asked liked he did care what happen. said it was a mistake of the front desk. said he would give me reward points for the mix up. but s of today I never received the points. very unhappy customer
August 18, 2014