Rated 3.6 out of 5 by 69
Rated 1.0 out of 5.0 by alka63 Horrible experience and rude employees
I encoiuntered very rude and do nit care attitude staff one of the example an employee named Dana
July 7, 2014
Rated 3.0 out of 5.0 by bill7918 Under Construction
Property is dated and distressed. Undergoing renovation at the time of stay on 6/29/14.
July 3, 2014
Rated 2.0 out of 5.0 by ms k poor customer service
made reservation back in February had another family with us that made the reservation at the same time asked the person on the reservation line if we can be on the same floor she put it in the notes. Get to the hotel the person at the desk gives us a room on the 2nd floor and the other family on the 3rd floor and I addressed him about it he said I have a lot of people here for a family reunion, I said,"I do not care, what that suppose to mean. In my reservation I asked for this and I made my reservation back in February/March he said they problemly did to." Get to the room the carpet is very dirty with stains and there was hair on the bathroom floor. I checked out of the hotel the next day and went got a room at another hotel. I am a reward member and this is the worse holiday in I have ever been in.I was going to address this on my review I though I address this with customer care first. If no resp them I will go to the reviews.
July 2, 2014