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Rated 3.9 out of 5 by 300 reviewers.
Rated 5.0 out of 5.0 by Every thing was comfortable Everything was great . But I couldnt access the HI internet I connected but no page came up for me to put in the WIFI password that they gave me. Maybe it was my fault I dont know but usually every other place I stay when I connect to the hotel WiFi a page comes up for me to put in a password and select free or pay for a faster connection. July 22, 2015
Rated 4.0 out of 5.0 by Nice Overall stay was nice. Room was clean, tidy, and very cool. July 21, 2015
Rated 2.0 out of 5.0 by Needs much needed renovations/cleaning I was extremely disappointed in this "hotel". I have stayed in many Holiday Inns thoughout my adult life and had great rooms and good rates.......this was NOT one of them. The room smelled as soon as we opened the door. To add insult to injury, the a/c and heat only worked the 1st night. I mentioned this to the front desk at 11am and they said they would send maintenance to fix. When we returned to the room at 4pm, no one had fixed the a/c unit and the room smelled musty and moldy. And the room had not been cleaned! I had to look for a cleaning staff person just to get clean towels so we could shower and go out for our function. I was told they had to get the vacated rooms cleaned before they could clean guest rooms already occupied, understandable....EXCEPT, check-out is 11am. It takes 5 hrs to clean and still occupied rooms not cleaned???????? This is my hometown and I was there for a reunion. I should have stayed at another hotel. I will never stay there again and have already told everyone of my classmates just how bad it is. July 21, 2015
Rated 5.0 out of 5.0 by excellent service good rating, i would definitely recommend the holiday inn. Great pool the excercise room could use better equipment July 21, 2015
Rated 3.0 out of 5.0 by Good value overall This was the last night of a family road trip and given that we'd spent plenty, it was wonderful to have free kids meals at dinner and free breakfasts for all. The hotel is a bit tired, but overall, it is actually clean, the pool is fantastic for the kids and the hotel staff was helpful and pleasant. An overall good stay! July 20, 2015
Rated 2.0 out of 5.0 by X not good. not clean. not maintained. bad bad bad bad bad bad July 20, 2015
Rated 4.0 out of 5.0 by HI Auburn, NY I had a little difficulty finding the entrance the first time, because it is on a side street. Other than that the initial impression was very good. The room was clean and comfortable, everything I expected from Holiday Inn. The staff was very nice, and helpful. They recommended an excellent place to eat, and it was within walking distance. The only complaints I have about my stay were that the HVAC unit was noisy, very effective, but loud and on the old side. I had a bit of a hard time getting the buttons to release at one point. The other minor issue I had also is noise related. This time it was the seemingly constant stream of emergency traffic on the street outside. I don't know if I am perhaps overly sensitive to sirens, but the hotel is about a block and a half from a major hospital, so it is what it is. All in all, I had a very good stay, and will be back again. July 20, 2015
Rated 5.0 out of 5.0 by Always a pleasure The staff makes it all worthwhile! Visiting family and stay here all the time when I do. The staff always tries their very best to make you feel welcome and comfortable. Always professional, friendly and go that extra mile to make you happy. Thank you for another great stay! July 16, 2015
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