Rated 3.9 out of 5 by 71
Rated 2.0 out of 5.0 by Not Chuck Not up to standards!!
I stay in quite a few Holiday Inn franchises and so far this one is not exactly up to the standards I have come to expect. While the room was not exactly dirty, it was not exactly clean either. The room did not give me a warm and fuzzy feeling about walking barefoot on the carpet (I used flip-flops).
I was not able to participate in the free breakfast because it did not start until after I was already on the road.
But on my second evening (Saturday, Feb 22, 2014 at around 7PM) I went to the front desk to ask about ice makers and the young lady told me that all the ice makers were broken and that I had to go to the restaurant to get any ice. I did not need ice until the morning so I decided to go buy it from one of the gas stations instead.
Until I made a comment about it to the Front Desk upon my checkout. She informed me that the ice makers were not broken and that they had multiple ice makers I can obtain ice from. This explains why that lady the night before gave me a weird look when I was asking her about this.
February 26, 2014
Rated 5.0 out of 5.0 by TheRealSafetyMan Business stay
Always stay here when I have an early morning meeting in Athens.
February 1, 2014
Rated 3.0 out of 5.0 by CMSgtK Fantastic staff and wonderful restaurant, but below average room
This hotel was a contrast in experiences. Check in went smooth with the staff being as great as it comes. And the restaurant experience in this hotel was well above average...great in fact. However, the room and bathroom was in need of a makeover/remodel/refresh.
The room was an ages-old version of Holiday Inn, not the refreshed Holiday Inn Express updated and "new-car smell" version of the H-Inn experience I have enjoyed at other H-Inn properties.
December 9, 2013
Rated 2.0 out of 5.0 by poernomo Dirty carpet
I am regular customer to this location, but this time my carpet room was so dirty. Until bottom of my sock become black and sticky .Also dusty. I am really disappointed. I hope hotel management can improve housekeeping service. Thank you
November 21, 2013
Rated 5.0 out of 5.0 by 2canJay Courteous and professional staff !
I was very please with service from the staff and also the cleanliness of the room. I will definitely visit again !
November 14, 2013
Rated 3.0 out of 5.0 by ELLERBEE not happy
I MOSTLY STAY AT THE HOLIDAY INN ON BE LAIR ROAD, I TRIED THIS ONE BECAUSE IT WAS A LITTLE CHEAPER [YOU GET WHAT YOU PAY FOR] I ASK FOR A CLOSE ROOM OR BREAKFAST BECAUSE MY WIFE IS HANDICAPPED, WE HAD TO DRIVE AROUND THE BUILDING BECAUSE THE WALK WAS TO FAR. I ASK FOR ORANGE JUICE THEY SAID IT WAS A 3 DOLLAR CHARGE, I NEVER PAY AT THE OTHER HOLIDAY INN AND THEY ARE BOTH IN AUGUSTA. THE VARIETY OR BREAKFAST WAS A JOKE COMPARE TO THE OTHER HOTEL. I AM A CLUB MEMBER ASK OR LATE CHECK OUT DID NOT GET IT, OR THEY SAY IT WAS NOT PUT IN THE BOOK
November 13, 2013
Rated 4.0 out of 5.0 by imadiva nice room
I was upset that you would advertise a hotel with a full bar and not have any liquor or beer to choose from. Budweiser and Bud lime Miller lite were the only choices. I had to drink Budweiser rather than Bud light and I had a screwdriver rather than Tequila I chose this hotel because of the convenience of not having to leave the hotel to go out & drink. Upon leaving I told the hotel clerk of my experience & she assured me that a manager would be contacting me. However, I never heard from anyone. Outside of that experience the room/bed was comfortable. I like the idea that your room is cleaned daily that added a nice comfortable touch and the breakfast was delicious.
November 6, 2013
Rated 5.0 out of 5.0 by sallygirl Southern Hospitality - Good Value
The staff at this hotel were all so friendly and helpful. Although this is an older hotel, it was spotless. I commented to my husband how clean the grout was compared to pricier name chains hotels we stayed at during our trip. We will stay again if we are ever in Augusta again.
November 6, 2013