Rated 4.0 out of 5 by 205
Rated 5.0 out of 5.0 by flhtcuroadtrip rest stop layover
we booked 3 rooms for a layover on our way to tenn.
i wish we could have stayed longer, the staff were great and checked us in an hour early and the pool is much better than any other H I we have stayed in, we will keep this hotel on our must do when we travel thru again.
June 30, 2015
Rated 4.0 out of 5.0 by nes16 Good for business trip
The staff was wonderful and the accommodations was fine for my needs.
June 18, 2015
Rated 5.0 out of 5.0 by wildbill72 good areas to meet and talk
this was an army reunion site for an aviation company stationed in west germany in the 1960s. we have had 5 meetings in the past, but this was the nicest place we have chosen so far. good food, good bar, and several nice places to just sit and talk. thanks-do not change anything-it was perfect for our purpose.
June 16, 2015
Rated 5.0 out of 5.0 by Sunn1 Wish all holiday inns went back to this layout
Best stay I have ever experienced! This holiday in layout is like the old style layout. Which I love and the guest I encountered agreed! This property was well maintained, up to date, and offered a luxury the newer hotels don't offer and that is the outside courtyard around the pool with plenty of shade and seating. How nice it was to relax outside and enjoy the nice landscape of the hotel. Keep up the good work. Holiday Inn please do everything in your power to keep this place going for many more years.
June 7, 2015
Rated 5.0 out of 5.0 by Jank01 Exemplary staff service
The original room we were given had some issues. We called the front desk and a staff member quickly arrived to evaluate the situation. He immediately said no way would he stay in that room and led us to another room which was satisfactory. We were given a gift card and apology for the inconvenience.
The staff member did not stop there. He left and returned 5 minutes later and said he had spoken with his manager and they had decided to comp the room.
Donald, as well as the entire staff, truly get the concept of exceptional customer service. While I agree with other reviews the place is a bit out dated I would stay there again and recommend this place to others as well.
Oh and breakfast was GREAT!!!!
June 2, 2015
Rated 5.0 out of 5.0 by RachaelH Nice Stay
Enjoyed the stay. Room was nice size with convenient parking and access to each room. Breakfast was delicious. Over all good experience.
June 1, 2015
Rated 4.0 out of 5.0 by Michellay Great Service
Had a great time. Staff was attentive and courteous. Breakfast was hot and delicious. Was glad to see that rooms were equipped with coffee pot and coffee/tea, microwave, and refrigerator.
June 1, 2015
Rated 4.0 out of 5.0 by sinjin79 Overall nice stay
This is a nice hotel in a great location for visiting Fort Gordon and Augusta in general. Safe location as well.
Easy access off highway with easy parking.
Amenities were really nice, especially the pool area.
Good value for the price.
Only negatives for us was the property was showing it's age. It's due for a renovation. However, things were clean throughout.
May 29, 2015